Richer Sounds - Reigate Opiniones 

1518
TrustScore: 5 sobre 5

4,9

51 Bell Street, RH2 7AQ Reigate, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... Ver más

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(1518)

24.620 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Very efficient ordering service to store within the stated 2 days despite being the week before Christmas. Kept informed throughout the process via email then a courtesy phone call from the store to confirm my order was ready to collect. Friendly and professional service all round, thank you!

16 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Phoned up the store to order the item

Phoned up the store to order the item. The person I spoke to was incredibly helpful.

15 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Face to face shopping at its best

Excellent advice with no pressure and ultimately a very satisfactory purchase at prices competitive with the Internet.

15 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great knowledge

Great knowledge, great people with the authority to get things done when things don’t always work out (repairs etc.)

29 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Knowledge team

Knowledge team of people and I was treated like a human.
Good stock.
Help to the car easy purchase
Helpful when I got home and phoned them back for a bit of technical information.

9 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

The guys in the store were very helpful…

The guys in the store were very helpful and knowledgeable. I was very pleased with the purchase. You cant beat the in-person service and knowledge.

7 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Cambridge amplifier AXA25

The amplifier arrived earlier that expected and the after sales service was very good regarding speaker connections

7 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

highly customer focus attitude

highly customer focus attitude with a can do.

6 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great service and very informative.

Was looking for a nice upgrade to my existing Samsung TV. Oli was incredibly informative and shared three options with me ranging in price and supported my decision on the best option. Highly recommend.

28 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Top service from reigate store

I visited the reigate store to look for a new tv i meet with Ian who was very knowledgeable and helpful i agreed to buy a new 65" tv and collected it a few days later. Once home and installed i had issues with the tv itself as it wouldn't control the picture so contacted the shop they went through some checks over the phone after 2 more calls and a lot of frustration with the tv NOT the store at all it was agread to return it and a swap out to a new Sony. so i went to collect the new tv and return the faulty one, new tv was not in as it had been ordered a day later than my call, the guys in the shop went over and above to get it to me that day they stayed later than the closing time to confirm this all happens and I got my tv that day. So it's a big thumbs up from me for Ian and his team in resolving the issue I had.

29 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Alway enjoyed an honest opinion from…

Alway enjoyed an honest opinion from the team in Reigate, Ian as always along with his team happy to answer questions, demonstrate equipment and make suggestions that are user centred.

30 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Helpful customer service resulted in…

Helpful customer service resulted in easy transaction.
Awaiting full installation this Friday.

2 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Good independent advice

Good independent advice from a knowledgeable employee

2 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service from Richer Sounds Reigate

Another positive experience at Richer Sounds Reigate when looking for a replacement TV.

Have been using this shop for many years and have always received friendly, helpful and informed advice.

They stock a good range of products and offer a good price match policy along with a great extended warranty scheme.

2 de diciembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Good accurate advice

Good accurate advice given with the usual great service.

27 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

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