I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... Ver más
La empresa ha respondido
Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had alread... Ver más
La empresa ha respondido
Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... Ver más
La empresa ha respondido
My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue wa... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
very helpful and great service. Ordered product which we received the next day.

Respuesta de Richer Sounds - Romford
Excellent service as always from Richer Sounds. First Class

Respuesta de Richer Sounds - Romford
I had an idea of what I required. Steve assisted me by providing 3 suitable TVs. After discussing the merits of each and listen to Steve advice, I purchased one. The ' check out' was hassle free. In approx 15 minutes I left as a very Happy customer. Thanks

Respuesta de Richer Sounds - Romford
The salesman was very helpful and knowledgeable.

Respuesta de Richer Sounds - Romford
Great customer service, very knowledgeable staff and very helpful, felt very relaxed when things were being explained to me.
Fantastic experience

Respuesta de Richer Sounds - Romford
Informative and friendly staff, as is always the experience with Richer Sounds

Respuesta de Richer Sounds - Romford
Great company and products. Very knowledgeable and helpful staff

Respuesta de Richer Sounds - Romford
I went to Richer Sounds Romford to purchase a pair of headphones. My old ones, a pair of AKG Y50 had finally had their day after many years of service. The truth is I was allowed a decent amount of time to try out a selection of stock headphones. I laid my money down on a pair of Sennheiser Momentum 5. However when I tested those in DAC mode at home it became quickly apparent they were not for me. In truth I had tried recently before that an expensive pair of headphones while I was passing by the Tunbridge Wells branch and the testing at my local branch in Romford was about simple economies. Could I get a cheaper pair with the sound I wanted. The answer was I could to a degree, but I had been utterly spoilt by the expensive ones and it was those headphones I returned to Romford branch to buy. I now own a pair of Focal Bathys MG and I do not regret a single penny of the cost. The shopping experience at Richer Sounds is always excellent no matter what branch I walk into and as for the Focal Bathys MG headphones they are just sublime…. Many thanks.

Respuesta de Richer Sounds - Romford
The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and friendly.

Respuesta de Richer Sounds - Romford
Good phone advice over condition of open box item and alternative of buying the same item new at a much lower price than on the website. Also a £10 discount on another item

Respuesta de Richer Sounds - Romford
Very helpful , very Knowledgeable and their people who deliver and set the TV up are outstanding.

Respuesta de Richer Sounds - Romford
Exemplary service as usual in the Romford branch ,both expert and friendly.

Respuesta de Richer Sounds - Romford
I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too much trouble either. The free six year guarantee available on some items is very welcome too. Shopping here has/is always looked forward to.

Respuesta de Richer Sounds - Romford
There product knowledge is first class. The projector arrived when they said it would. Free delivery with a 6 year guarantee. You cant go wrong.

Respuesta de Richer Sounds - Romford
Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had already had in mind, at no time did I feel pressured, merely informed and advised. Once final decision was made, all admin was straightforward, delivery was exactly as planned and installation was simple. Very happy with the product and the service received.

Respuesta de Richer Sounds - Romford
Excellent service from Steve at Romford branch.

Respuesta de Richer Sounds - Romford
My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue watching my favourite TV. A regretful thank you to all at Romford store.

Respuesta de Richer Sounds - Romford

Respuesta de Richer Sounds - Romford
Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon receipt of my order I noticed that a cable was missing. The staff were apologetic and arranged one free of charge to arrive next day . Fantastic service and would definitely recommend them.

Respuesta de Richer Sounds - Romford
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.