Richer Sounds - Romford Opiniones 

2579
TrustScore: 5 sobre 5

4,9

73 Main Road, RM2 5EL Romford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very usefu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2579)

24.319 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service and always a great deal!

Fantastic service provided at the Romford store, got a great deal, I would always recommend going into store and talking to the experts to get all your questions answered and check if there are any deals not advertised online.

24 de enero de 2026
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Respuesta de Richer Sounds - Romford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very friendly & welcoming

Ordered my item online to pick up in store,
DPD tracking also when arrived a nice friendly phone call to say item has been received at store, I arrived 20 minutes before opening, wasn’t a problem for the guys,opened up early & what a very warm friendly atmosphere by all staff. Romford store.
Very happy with my purchase with a massive knock down price, searched absolutely everywhere online no one could beat richer sounds on price. Very highly recommended.

22 de enero de 2026
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Respuesta de Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

THe staff are very helpful and…

THe staff are very helpful and knowledgeable. I always receive friendly and courteous welcome.

26 de diciembre de 2025
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Respuesta de Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Went in store to replace a broken…

Went in store to replace a broken bracket. It wasn’t in stock so they sent it out next day free of charge to my home.

20 de enero de 2026
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Respuesta de Richer Sounds - Romford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great experience!!

Great experience! Bought a turntable and a valve amp! Steve the manager set it all up in the demo room for me to listen to. Will recommend!!

19 de enero de 2026
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Respuesta de Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Steve

Steve, the manager, was extremely helpful and set me up with a nice, long demo prior to me making my purchasing decision.

19 de enero de 2026
Logotipo de Richer Sounds - Romford

Respuesta de Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great company and good old fashioned ‘customer service’.…

Having purchased a number of products from Richer Sounds over many years, I can honestly say my experiences with all members of the team at the Cardiff store, has been nothing short of excellent.
Help, support, advice and amazing after sales has been the driving factor in why we return to RS every time we’re planning on purchasing new products.

12 de enero de 2026
Valorada con 5 estrellas sobre 5

Served by experts

We have been purchasing items for a long time at this store. Always get expert help from the nicest people.
Always competitively price too.

17 de enero de 2026
Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable staff, very helpful.

17 de enero de 2026
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Respuesta de Richer Sounds - Romford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Richer Sounds Romford Best Customer Care

I initially phoned Richer Sounds Romford to buy the Sony Bravia 7 and the call was friendly but still informative.
A few days later I picked up the telly and was in and out within 10 minutes! No faff.
I was pleasantly surprised that I got a follow up call from Graham a week later seeing how I'm getting on with the Sony i.e. was I having any problems with any settings etc. I said I couldn't be happier with the Bravia. We had a chat about the Bravia and other TVs for future reference... I for one will buy my next tv from Richer Sounds Romford... Can I also say that the follow up phone call to me came across as natural and not scripted. Long may that continue.

16 de enero de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Romford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent Service

I visited Richer Sounds in Romford to get advice about how best to update my existing AV set up which was very old. Richard provided good advice matching my needs and budget with the various units available. After considering the options for a few days, I rang the store again and discussed the benefits of a slightly better Network AV Amplifier which I bought. Richard said be sure to call them if I had any issues or questions when setting it up. It was delivered the next day. I am very pleased with both the Amp and the great service provided.

15 de enero de 2026
Logotipo de Richer Sounds - Romford

Respuesta de Richer Sounds - Romford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Eko 32inch

Purchased a 32 inch eko TV very impressed with TV for price ..service was straight forward click and collect delivered to store
⭐⭐⭐⭐⭐

13 de enero de 2026
Valorada con 5 estrellas sobre 5

Samsung OLED TV 55"

Good advice, nice people in the Romford showroom and good prices!

Thank you

7 de enero de 2026
Logotipo de Richer Sounds - Romford

Respuesta de Richer Sounds - Romford

Thank you for your 5 star review!

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