Richer Sounds - Sheffield Opiniones 

2023
•
TrustScore: 5 sobre 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2023)

24.562 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great in-store experience backed up with online convenience

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day.
Very happy with the demo and help I got in store. Ended up ordering with them for home delivery so I could get the colour I wanted which was delivered quickly and easily.
Nice to see shops and their online presence integrate so easily; and the demo and instore experience was excellent.

8 de abril de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Sheffield store online enquiry

Contacted the Sheffield store online to enquire about a specific product. Response was prompt & thorough, resulting in the purchase of my new tv. The whole transaction was conducted via electronic means, but the whole process felt personal.

14 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

First choice for music stuff

After placing an order I was nervous about a detail I missed. When calling, they were extremely helpful, explained the issue, prepared me for my delivery, and everything went perfectly. Have my order now and everything was smooth!

22 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful and took the…

Knowledgeable and helpful and took the time to demo the soundbar
Gave great service overall and free delivery on time
Would always go to RicherSounds for expertise and support and service

22 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Process very easy from ordering to…

Process very easy from ordering to delivery I'm disabled so very helpful website items features well explained on website setup straight forward 👍👍👍

20 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Good service

I have been using RICHER SOUNDS for years and received very good service always. About 20 years ago I purchased a cd player which had a faulty connection. I returned to the store and was given another cd player. About I year later I came in the store to purchase some blank cassette tapes. The sale staff asked me if my cd player was ok I was very impressed he remembered me from a year ago. I always tell my family and friends of the good service you give. Ian longden

21 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Staff were friendly and provided unbiased opinions, allowing me to come away with the right pair of headphones for me.

22 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

rapid response to email

rapid response to email
good price
last product reserved by email for next day pick up
further reduction applied in shop at pick up

Thanks Ollie and Geoff

14 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Dealing with a shop that knows everything about the products they sell is brilliant. Any problems are sorted out. Would recommend to everyone

17 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Five Star Service - Richer Sounds Sheffield

Very happy with my Richer Sounds - Sheffield purchase.
Great value on a clearance item in great condition. Stuart provided a helpful,friendly and prompt service throughout the process from enquiry to payment and despatch.
Thank you Richer Sounds Sheffield!

23 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Music to my ears.

From the first contact with the store, to the delivery at my home. It was seamless. I was dealt with professionally and courteously. It is so refreshing dealing with someone who is willing to take the time to make buying a product enjoyable. This is not the first time I have dealt with Richer Sounds, and it won’t be the last. I would recommend this company to anyone.

16 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Good advice and good product purchased

Needed a bit of update to my home system. Perfect advice delivered in a non patronising way. Thank you. Product seems fine and I am enjoying updated features.

16 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Friendly and very helpful from David at…

Friendly and very helpful from David at Sheffield. Tested my system and analysed the fault then gave fair advice about replacing the amp. Grateful for that level of customer service.

13 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Product and delivery were as good as…

Product and delivery were as good as can be expected. I needed to speak with the Richer Sounds team and they listened and were most helpful. I thoroughly recommend their service.

9 de abril de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent staff members

Excellent staff members, good knowledge of products, great pricing structure. Remarkable warranty compared to other shops. Fantastic experience all round.

10 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Decided on click and collect at local…

Decided on click and collect at local store,staff were so helpful and knowledgeable, couldn't recommend enough.

9 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent at helping me to understand…

Excellent at helping me to understand my precise requirements. I will definitely be back and would recommend to family and friends.

7 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

We needed advice for a 65"TV purchase…

We needed advice for a 65"TV purchase that would give us the best picture and sound available for the price we could afford.Thankfully Olli researched an excellent TV for us which we purchased. Many Thanks for your time and patience a good delivery service and a great experience.😊

7 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más