Richer Sounds - Sheffield Opiniones 

1914
TrustScore: 5 sobre 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a tempora... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1914)

24.313 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good service.

Ready for collection from the local store the day after I placed the order. No problems.

18 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great experience which is no surprise to me.…

Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.

17 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Returning Customer

Having been a customer in the past, I had no hesitation in using Richer Sounds once again with my latest purchase ( a pair of Sonos era 100’s). Keen pricing, excellent website and delivery was super fast!

18 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent, faultless experience

I arrived at the store 10 minutes before opening, but they let me in regardless and I purchased my turntable which I am extremely pleased with. A free 6 year warranty and they're allowing me to use the half price cartridge upgrade deal at a later date! Fabulous. Will be back very soon.

18 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

ME AND OUR DAUGHTER HAVE BOUGHT…

ME AND OUR DAUGHTER HAVE BOUGHT TELEVISIONS FROM RICHER SOUNDS, FOR THE LAST
16 YEARS. ALL LG TVS. THE STAFF HAVE ALWAYS BEEN VERY HELPFUL.

13 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Helpful information

Helpful information. Knoweledgeable staff. Delivery as described happened. Only problem with the delivery was the two young men' s language skills were not the best .voice unclear and spoken rapidly - hard to comprehend

12 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I had looked online confident in what I…

I had looked online confident in what I wanted but needed to speak to a salesman. I found him to be very knowledgeable and realy looked after me.

12 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Terrific service

Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.

10 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

USED YOU FOR YEARS

USED YOU FOR YEARS, PLENTY OF KNOW HOW AND VERY HELPFUL, I WOULD RECOMMEND TO ANYONE

10 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, delivery to meet my needs,
Arrived in totally pristine condition, like I had collected the item myself Delivery by BJ's excellent service again.
Thank you so much to Richer Sounds 110% & Delivery BJ's 110% "Exceptional Service"

11 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Only place you can order headphones in…

Only place you can order headphones in and actually listen to them properly. Top service.

10 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Staff couldn’t have been more helpful

Staff couldn’t have been more helpful. The last of the units I was interested in was in Stockport, they ordered it for me, it was ready to collect 2 days later

9 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Well Ive got to hand it to them

Well Ive got to hand it to them, they answer the phone every time I call, in this day and age that is remarkable, I purchased a screen and projector that was not cheap, well for me anyway, and Connor was very patient while I made my mind up, he also showed great interest in my needs and preferences, I must admit when you get in to the world of projection lens shifting, aspect ratios, throw distences, etc, then this is where Richer sounds staff are there to help, Connor could not have been any more invested in my purchase and his expertise was second to none, Ive recieved my screen last week which arrived the next day of me ordering, and Im awaiting the projector arriving soon. Well done Richer sounds I feel you have really taken care of me.

9 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very friendly staff

Very friendly staff, new what they were talking about,no pressure to buy.

5 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 4 estrellas sobre 5

In store

In store - the guys are great (RS Sheffield). The delivery company were fairly poor.

6 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for taking the time to leave your review. Whilst it’s great to hear the Sheffield team looked after you so well, I’m sorry the delivery didn't match that. I’ll of course be raising this with our courier to understand what went wrong.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Friendly, knowledgeable staff

Friendly staff, helpful and knowledgable. Shop on the high street nearby - easy to pop in!

5 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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