Richer Sounds - Sheffield Opiniones 

2023
•
TrustScore: 5 sobre 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2023)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always go here for Hifi-Shopping and…

Always go here for Hifi-Shopping and although enjoying their demo room for latest speakers, amplifier etc. All the staff are so friendly and always happy to see me when i come to their door. Cant wait to try the new KEF Deluxe speakers :)

7 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent products and customer service

Excellent customer service, great recommendations, prompt communication and fast delivery. Staff are all friendly, helpful and knowledgeable.

Why would you go anywhere else? Go see the fantastic team at Sheffield Richer Sounds for all your HiFi and Home Cinema equipment. They will take time talking to you, recommend products that suit your budget with no pressure to buy, plus your equipment is guaranteed for 6 years.

Ricky

5 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very easy buying experience

Very easy buying experience. Conor was very knowledgeable and gave great options.

4 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

great advice about what amp to use with…

great advice about what amp to use with the turntable as i was connecting to vintage speakers

4 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The manager was patient and clearly…

The manager was patient and clearly knowledgeable and the price and guarantee were excellent.

4 de septiembre de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 4 estrellas sobre 5

Very helpful shop staff

Very helpful shop staff. Slight problem with the delivery schedule (not the shop's fault) but otherwise all good.

26 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your feedback and for taking the time to leave us a review.

We apologise that the delivery schedule from the courier was slightly problematic.

If you wish to discuss this matter further, please contact our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

Really good advice received about…

Really good advice received about purchasing a turntable nice to be able to speak to someone direct rather than online.

30 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Fantastic Deal, Fantastic service, world beating customer care!!!!

This is the second order i have placed with Richer Sounds who were recommended to me by a friend after i had a poor experience with C****s.
My first experience was brilliant, Richer Sounds were faultless everything ran like clockwork from start to finish, my experience this time however was absolutely superb, 5 stars is insufficient, i had an issue with my item and it required returning.
I was worried about contacting Richer Sounds about returning the item but Olli at the Sheffield branch was absolutely fantastic in sorting and arranging the return of the damaged item and the delivery of my replacement item, the famous Richer Sounds customer care in full swing!!. Thank you Olli.

8 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

LG OLED77C56LB (March 2026)

LG OLED77C56LB (March 2026)

Ordered online but after a few hiccups decided to use a telephone order. Picked up quickly by Alex at the Sheffield branch, helpfully answered a few questions and took my order efficiently. Confirmed the item was in stock.

A big ticket item, offered with a very good discount from Richer Sounds and an additional and substantial but somewhat delayed LG cashback promotion is what made this TV really good value (at the time of purchase)

Paid for it that (Sun)day and the TV was then scheduled for delivery two days later.
Arranged and arrived on the Tuesday as expected, with very good email communication in the interim, prior to the delivery.
BJS delivery drivers were respectful, polite and helpful.

No problems whatsoever from start to finish, it's now 6 months down the line and the TV has been flawless.

In all good conscience I could not give Richer Sounds less than the maximum 5 stars for a perfect shopping experience.
Thank you.

1 de marzo de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Very good and helpful service

Very good and helpful service, my product was ready to collect the next day and when I called them a few days later for some tech info they got back to me very promptly.

26 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful advice on selection of a new HiFi

Helpful advice on selection of a new HiFi system, taking account of my requirements. No high-pressure selling, very happy to offer me the opportunity to listen to the recommended system in their listening room with my own CDs etc. System delivered promptly by courier the next day (no charge), and (after a week's experience) appears generally to fit my needs. The HEOS phone app used to control it all can do most of what I want, though it can be a real pain to find your way around and get the settings right - especially if you just want to do something like suddenly turn the volume down because the phone rings (though that's not really Richer Sounds fault!)

26 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Was able to phone and ask questions…

Was able to phone and ask questions giving us time to look at what was best for us before going to see as we are 17 miles away from our nearest store

23 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Well informed staff

Well informed staff. Listened to what I wanted and gave me options Had sound system I wanted and gave an in depth demonstration. Thanks for the friendly support.

23 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

RS where easy to deal with

RS where easy to deal with , I placed an order in store for a sony bravia 7ii 50 inch I got a great deal and it was delivered exactly on time very happy.

23 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

I purchased a pair of Fyne audio shelf…

I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is nothing they don't know at Richer sounds Sheffield. Needless to say I am very satisfied with my purchase. I have been a customer for quite some time and will continue being one.

20 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Best service possible.

The way the staff (Geoff) went out of their way to solve problems and then solve them. Nothing was too much trouble. We are lucky to have the store in Sheffield and close to where I live. Well done and keep it up.

18 de agosto de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

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