In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver más
La empresa ha respondido
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Ver más
La empresa ha respondido
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
La empresa ha respondido
Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
130 Whitham Road, S10 2SR, Sheffield, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Always go here for Hifi-Shopping and although enjoying their demo room for latest speakers, amplifier etc. All the staff are so friendly and always happy to see me when i come to their door. Cant wait to try the new KEF Deluxe speakers :)

Respuesta de Richer Sounds - Sheffield
Excellent customer service, great recommendations, prompt communication and fast delivery. Staff are all friendly, helpful and knowledgeable.
Why would you go anywhere else? Go see the fantastic team at Sheffield Richer Sounds for all your HiFi and Home Cinema equipment. They will take time talking to you, recommend products that suit your budget with no pressure to buy, plus your equipment is guaranteed for 6 years.
Ricky

Respuesta de Richer Sounds - Sheffield
Very easy buying experience. Conor was very knowledgeable and gave great options.

Respuesta de Richer Sounds - Sheffield
great advice about what amp to use with the turntable as i was connecting to vintage speakers

Respuesta de Richer Sounds - Sheffield
The manager was patient and clearly knowledgeable and the price and guarantee were excellent.

Respuesta de Richer Sounds - Sheffield
Very helpful shop staff. Slight problem with the delivery schedule (not the shop's fault) but otherwise all good.

Respuesta de Richer Sounds - Sheffield
Really good advice received about purchasing a turntable nice to be able to speak to someone direct rather than online.

Respuesta de Richer Sounds - Sheffield
This is the second order i have placed with Richer Sounds who were recommended to me by a friend after i had a poor experience with C****s.
My first experience was brilliant, Richer Sounds were faultless everything ran like clockwork from start to finish, my experience this time however was absolutely superb, 5 stars is insufficient, i had an issue with my item and it required returning.
I was worried about contacting Richer Sounds about returning the item but Olli at the Sheffield branch was absolutely fantastic in sorting and arranging the return of the damaged item and the delivery of my replacement item, the famous Richer Sounds customer care in full swing!!. Thank you Olli.

Respuesta de Richer Sounds - Sheffield
Always helpful with all my questions and prices are always fair and never try up sailing

Respuesta de Richer Sounds - Sheffield
Excellent service from Olli, very happy with product and fixed a problem quickly.

Respuesta de Richer Sounds - Sheffield
LG OLED77C56LB (March 2026)
Ordered online but after a few hiccups decided to use a telephone order. Picked up quickly by Alex at the Sheffield branch, helpfully answered a few questions and took my order efficiently. Confirmed the item was in stock.
A big ticket item, offered with a very good discount from Richer Sounds and an additional and substantial but somewhat delayed LG cashback promotion is what made this TV really good value (at the time of purchase)
Paid for it that (Sun)day and the TV was then scheduled for delivery two days later.
Arranged and arrived on the Tuesday as expected, with very good email communication in the interim, prior to the delivery.
BJS delivery drivers were respectful, polite and helpful.
No problems whatsoever from start to finish, it's now 6 months down the line and the TV has been flawless.
In all good conscience I could not give Richer Sounds less than the maximum 5 stars for a perfect shopping experience.
Thank you.

Respuesta de Richer Sounds - Sheffield
Very good and helpful service, my product was ready to collect the next day and when I called them a few days later for some tech info they got back to me very promptly.

Respuesta de Richer Sounds - Sheffield
Helpful advice on selection of a new HiFi system, taking account of my requirements. No high-pressure selling, very happy to offer me the opportunity to listen to the recommended system in their listening room with my own CDs etc. System delivered promptly by courier the next day (no charge), and (after a week's experience) appears generally to fit my needs. The HEOS phone app used to control it all can do most of what I want, though it can be a real pain to find your way around and get the settings right - especially if you just want to do something like suddenly turn the volume down because the phone rings (though that's not really Richer Sounds fault!)

Respuesta de Richer Sounds - Sheffield
Was able to phone and ask questions giving us time to look at what was best for us before going to see as we are 17 miles away from our nearest store

Respuesta de Richer Sounds - Sheffield
Well informed staff. Listened to what I wanted and gave me options Had sound system I wanted and gave an in depth demonstration. Thanks for the friendly support.

Respuesta de Richer Sounds - Sheffield
RS where easy to deal with , I placed an order in store for a sony bravia 7ii 50 inch I got a great deal and it was delivered exactly on time very happy.

Respuesta de Richer Sounds - Sheffield
I purchased a pair of Fyne audio shelf speakers just a few days ago. When I rang the store Ollie answered the phone and gave me all the information about the speakers that I needed to know. There is nothing they don't know at Richer sounds Sheffield. Needless to say I am very satisfied with my purchase. I have been a customer for quite some time and will continue being one.

Respuesta de Richer Sounds - Sheffield
Good choice of tv's and friendly efficient service

Respuesta de Richer Sounds - Sheffield
The way the staff (Geoff) went out of their way to solve problems and then solve them. Nothing was too much trouble. We are lucky to have the store in Sheffield and close to where I live. Well done and keep it up.

Respuesta de Richer Sounds - Sheffield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.