Richer Sounds - Solihul Opiniones 

1690
TrustScore: 5 sobre 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... Ver más

Valorada con 5 estrellas sobre 5

Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1690)

24.752 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bought a TV from here in the Black Friday sale.

Bought a TV from here in the sale. Salesperson answered all of our questions professionally with a smile.
Purchase process was easy and delivery of the TV took only three days from order date. Wednesday order, Saturday delivery.
Pleased with our purchase and its six year guarantee.
Would shop here again.

26 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great expectations

Delivery of first item was bang on arrived at time specified,2nd 2days later on time delivery,installer rang same day as purchased hadn't received purchased items so couldn't arrange installation,there contact as been really good installation taking place on Monday

28 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

100% positive experience.

Rang Solihul to make an enquiry regarding a TV. I found them to be very helpful and knowledgeable. Once I had decided which TV to purchase I rang back to place an order over the phone with Karl.
Delivery was booked and all went smoothly. A couple of days later Karl emailed me to make sure all was okay.
I am more than happy with the TV and the service I received from Karl and the Solihul branch. I would not hesitate to deal with Richer Sounds again in the future. Very good customer service. Thank you.

27 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Very pleased customer

Very helpful telephone conversation to select the item I wanted to buy. Quick and efficient payment system. The item was delivered next day as promised.

26 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Fantastic advice & service

Went into the Solihull store to purchase a new TV. The advice and service from Martin at the store meant I got a better model than I had identified, and saved £400. What was a really nice touch was receiving a direct email a week later to ask how we were getting on with everything. Will 100% be using them in the future.

30 de noviembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great reasoned advice

Great reasoned advice

23 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service & friendly staff

My selected products were delivered to my local store within the stated timescale when I ordered.
The day it arrived someone from the store called to let me know and that I could collect it at my convenience
Friendly and helpful staff were great

23 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I wouldn't go anywhere else

I wouldn't go anywhere else! Special mention for Sam and Martin. Everything you want as a customer - kind, expert knowledge, no hard sell, and my local store at Solihull is dog friendly - our gorgeous greyhound loves it too!

15 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable as ever

Helpful and knowledgeable as ever.

Always polite and helpful. I must have bought over 50 things from Richer Sounds over the years and for good reason

Fondly remember the original store in London Bridge (the one that held the world record for the highest sales per sq. foot)

Staff at Solihull as helpful today as those staff in London all those years ago.

15 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Stuart was brilliant in tracking down a…

Stuart was brilliant in tracking down a replacement remote for my Marantz cd player, going to the trouble of obtaining the genuine Marantz original.
I cannot fault the great service from Richer Sounds Solihull store!

5 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Outstanding customer service.

Sam could not have been more helpful. Let me spend a good couple of hours in the demo room at Solihull. Bringing in a variety of speakers for me to compare listening to my own records. Thank you.

8 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

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