I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... Ver más
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Consulta las opiniones de los clientes
Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Ver más
La empresa ha respondido
The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver más
La empresa ha respondido
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
9 Station Road, B91 3TG, Solihull, Reino Unido
- 0333 900 0090
Invita a los clientes a opinar
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Reliable delivery service and excellent…
Reliable delivery service and excellent tv set

Respuesta de Richer Sounds - Solihul
Bought a TV from here in the Black Friday sale.
Bought a TV from here in the sale. Salesperson answered all of our questions professionally with a smile.
Purchase process was easy and delivery of the TV took only three days from order date. Wednesday order, Saturday delivery.
Pleased with our purchase and its six year guarantee.
Would shop here again.

Respuesta de Richer Sounds - Solihul
Great expectations
Delivery of first item was bang on arrived at time specified,2nd 2days later on time delivery,installer rang same day as purchased hadn't received purchased items so couldn't arrange installation,there contact as been really good installation taking place on Monday

Respuesta de Richer Sounds - Solihul
100% positive experience.
Rang Solihul to make an enquiry regarding a TV. I found them to be very helpful and knowledgeable. Once I had decided which TV to purchase I rang back to place an order over the phone with Karl.
Delivery was booked and all went smoothly. A couple of days later Karl emailed me to make sure all was okay.
I am more than happy with the TV and the service I received from Karl and the Solihul branch. I would not hesitate to deal with Richer Sounds again in the future. Very good customer service. Thank you.
Very pleased customer
Very helpful telephone conversation to select the item I wanted to buy. Quick and efficient payment system. The item was delivered next day as promised.
Well mannered and knowledgeable staff…
Well mannered and knowledgeable staff would recommend to anyone

Respuesta de Richer Sounds - Solihul
Fantastic advice & service
Went into the Solihull store to purchase a new TV. The advice and service from Martin at the store meant I got a better model than I had identified, and saved £400. What was a really nice touch was receiving a direct email a week later to ask how we were getting on with everything. Will 100% be using them in the future.

Respuesta de Richer Sounds - Solihul
Richer Sounds, Richer Services
Excellent service and delivery was fast and on time.

Respuesta de Richer Sounds - Solihul
Great service & friendly staff
My selected products were delivered to my local store within the stated timescale when I ordered.
The day it arrived someone from the store called to let me know and that I could collect it at my convenience
Friendly and helpful staff were great

Respuesta de Richer Sounds - Solihul
I have dealt with Stuart a number of…
I have dealt with Stuart a number of times during the last month for various purchases. Each time he goes the extra mile to make my shopping experience a seamless process with competitive prices.
Excellent service great prices would…
Excellent service great prices would highly recommend richer sounds

Respuesta de Richer Sounds - Solihul
I wouldn't go anywhere else
I wouldn't go anywhere else! Special mention for Sam and Martin. Everything you want as a customer - kind, expert knowledge, no hard sell, and my local store at Solihull is dog friendly - our gorgeous greyhound loves it too!

Respuesta de Richer Sounds - Solihul
Helpful and knowledgeable as ever
Helpful and knowledgeable as ever.
Always polite and helpful. I must have bought over 50 things from Richer Sounds over the years and for good reason
Fondly remember the original store in London Bridge (the one that held the world record for the highest sales per sq. foot)
Staff at Solihull as helpful today as those staff in London all those years ago.

Respuesta de Richer Sounds - Solihul
Stuart was brilliant in tracking down a…
Stuart was brilliant in tracking down a replacement remote for my Marantz cd player, going to the trouble of obtaining the genuine Marantz original.
I cannot fault the great service from Richer Sounds Solihull store!

Respuesta de Richer Sounds - Solihul
Great very helpful staff
Great very helpful staff. Knowledgeable willing to go the extra mile for someone (me) that maybe doesn’t understand the concept of Bluetooth streaming so well.
Outstanding customer service.
Sam could not have been more helpful. Let me spend a good couple of hours in the demo room at Solihull. Bringing in a variety of speakers for me to compare listening to my own records. Thank you.

Respuesta de Richer Sounds - Solihul
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