Richer Sounds - Solihul Opiniones 

1759
•
TrustScore: 5 sobre 5

4,9

9 Station Road, B91 3TG Solihull, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1759)

24.746 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 stars

Great communication,from the order process to delivery. I have used this company for several years and never had a problem.

11 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great store

This is a lovely store and very welcoming. We were looking at turntables, specifically the Audio Technia 120 and it's so much better to physically see it rather than just online. The staff were very knowledgeable, gave us good feedback and didn't push higher priced units. We chose recommended speakers with a built in amp and are very pleased with our purchases.
The only thing worth mentioning is that the store is located in a bus and pedestrian zone. If you are unaware of the area and drive through this zone to the other end, we found out later from the store staff that we may get a ticket. To pick up items from store, they recommended doing a 'u' turn from a nearby loading bay to avoid any issues.
Perhaps this could be highlighted on the website for the Solihull store so customers are aware.
It's been just over a week since our visit and no ticket yet, so we're keeping everything crossed 🤞😆

9 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great advice on which products to buy…

Great advice on which products to buy and why. Yes it cost more but I didn’t end up making an expensive mistake by buying something unsuitable.

10 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service.

I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.

6 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great service and advice.

Very helpful and great prices. The delivery was quick and well packaged.

25 de noviembre de 2025
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great Price, Great Delivery, helpful customer service

Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.

Delivery was excellent through BJS arriving three days after I ordered the item.

4 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Purchased a new TV from the Solihull…

Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend

3 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent service again...

Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.

29 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent technical advice and service

Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience

2 de febrero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Richer Sounds are my default place to…

Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.

30 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Spoke to the tech over the phone

Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier

29 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The technical help of the staff

The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.

27 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great advice from Karl in the Solihull…

Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.

24 de enero de 2026
Valorada con 5 estrellas sobre 5

Staff were very helpful in explaining…

Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future

18 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Extremely easy buying process

Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.

23 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Television review

Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..

15 de enero de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

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