The week before Christmas we had an issue with our TV purchased just over a year earlier. When it couldn't be repaired in time for Christmas we were given a credit to purchase a brand new (and update... Ver más
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Consulta las opiniones de los clientes
Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Ver más
La empresa ha respondido
Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Ver más
La empresa ha respondido
We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
9 Station Road, B91 3TG, Solihull, Reino Unido
- 0333 900 0090
4,9
Excelente
2 mil opiniones
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Great shop
Super helpful, super knowledgeable and fantastic products. Bought a LG TV and had some questions afterwards and everyone I spoke to was amazing. My go to place for electricals
12 de septiembre de 2025
Respuesta de Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds? Great company
The gentleman who served me, Samual, could not have been more helpful. Delivery service also excellent. Would highly recommend.
2 de enero de 2026
Respuesta de Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Respuesta de Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
First rate customer service.
An excellent experience. The assistant had a wealth of knowledge that he imparted clearly and patiently. He listened to our requirements and acted on them positively giving us time to make our decision.
2 de enero de 2026
Respuesta de Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Martin at Solihull was awesome
Martin at Solihull was awesome. Post sale care was prompt as well. Bought ex display for same warranty. Great quality KEF LSX II speakers
30 de diciembre de 2025
100% customer service
100% customer service from the moment you step inside the store.
Excellent knowledge and advice to help you purchase what you’re looking for.
Order came next day and a store purchase was carried and loaded in the car for us. Any problems and you know they are on the other end of the phone to help, Thankyou!
29 de diciembre de 2025
Good hifi retailer
They're always competitive with pricing and knowledgeable about their products.
29 de diciembre de 2025
Always great service from Martin and…
Always great service from Martin and the team at Solihull
29 de diciembre de 2025
Flawless shopping experience
Great communication from start to finish. Great price offered with unbeatable 6 year guarantee. Zero complaints. Very pleased with my new TV.
29 de diciembre de 2025
Helpful knowledgable staff
Helpful knowledgable staff made ordering a pleasure
27 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Superb service from start to finish
Superb service from start to finish. Good advice given in the shop by Stuart and then another colleague over the phone when I had set up issues. (User error) Not everything we selected was in stock so I took the amp on the day and the turntable was delivered less than 2 days later which was really quick for Xmas week. I would really recommend the store as the staff seem to genuinely be interested in helping you.
28 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Respuesta de Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Good advice on the item I purchased.
23 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thank you for your wonderful feedback
Very friendly staff
Very friendly staff, very helpful. Didn’t feel that a product was being pushed on us. Easy delivery and great product.
20 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Respuesta de Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Respuesta de Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
They didn't have what I wanted in the…
They didn't have what I wanted in the store but said that I could order it and it would be delivered in 3 to 5 working days. It actually arrived the next day!
16 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Cd player developed fault
Cd player developed fault, sent to manufacturer & returned in a week. First rate service & great after sales service supplied by staff in solihull. 👍
16 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thank you for your wonderful feedback
Respuesta de Richer Sounds - Solihul
Thank you for your 5 star review!
The staff at Solihull were very helpful
The staff at Solihull were very helpful
14 de diciembre de 2025
Respuesta de Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
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