Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
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Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
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I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver más
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Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
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Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
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Helpful as ever. Delighted with my headphones as recommended by the Southampton branch and importantly within my budget.

Respuesta de Richer Sounds - Southampton
Paul, I couldn’t give higher praise, thank you so much for your help in not only assisting me with purchasing a new turntable but going out of your way to help when I later discovered I needed a new receiver as well.
An expensive Fathers Day made easy and pain free.
Fabulous product knowledge and first class customer service. Greatly appreciated.
Sounds amazing too! 😎😁🎶🎶

Respuesta de Richer Sounds - Southampton
Great interaction with staff member. Knew their stuff and was very engaging.

Respuesta de Richer Sounds - Southampton
I have been purchasing my audio equipment from Richer Sounds for some years now and quite honestly I don't feel the need to go anywhere else. The combination of informative web site,stores with knowledgeable staff and keen pricing is exactly what I require.

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
I am not really one for leaving reviews. However, I have recently made a purchase from Richer Sounds in Southampton.
The items I purchased I was very unsure about. I mean it's all new technology to me.
However the purson I spoke to (Marc) was absolutely outstanding in every way.
Explained everything to me in a way I could understand. He was nothing short brilliant.
I live on the isle of Wight, we do not a dedicated Hi-Fi store here, so Richer Sounds in Southampton was my store.
Anyone thinking of upgrading or just buying a new piece of kit you must go to Richer Sounds in Southampton. You will not be disappointed.
Thank you again Marc.

Respuesta de Richer Sounds - Southampton
The pickup cartridge produced a distorted sound and I replaced it with another I already had which improved the sound. This was not easy as the head is not removable.

Respuesta de Richer Sounds - Southampton
Purchased a CD player from Richer Southampton.
Top customer service.

Respuesta de Richer Sounds - Southampton
Very knowledgeable staff, enthusiastic about the products and service. Totally professional.

Respuesta de Richer Sounds - Southampton
Very easy to order, and the bonus was U actually was able to talk to someone.

Respuesta de Richer Sounds - Southampton
Excellent support from Rob and the team in providing a price match

Respuesta de Richer Sounds - Southampton
Bought a second budget DVD player for another room as we were so pleased with the first. The local branch actually called you when the item arrives for collection. Top service as always.

Respuesta de Richer Sounds - Southampton
Great service from Southampton. I walked in thinking of buying one amp and walk out with another the Taga Harmony. Really appreciated the advice and service from Marc and it's a great piece of kit. I might have to look at speakers next...

Respuesta de Richer Sounds - Southampton
Very helpful and knowledgeable staff and would use again

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
The service is unrivalled
Knowledge is top drawer
Delivery was so rapid too

Respuesta de Richer Sounds - Southampton
Staff are very helpful and knowledgeable, offering best options, prices and any promotions going.

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
I pre-ordered a new Samsung television order online but arranged to collect it from my local store in Southampton. Whilst the television took longer to reach their warehouse from Samsung than I was told I appreciate that this was outside of Richer Sounds control. I was contacted when it was ready to collect and was very happy with the friendliness and professionalism of the staff, particularly James, when I arrived to pick it up. He also helped carry it to my car and paid my car parking fee immediately without question. Overall an excellent customer experience and I am happy to have signed up as a VIP member.

Respuesta de Richer Sounds - Southampton
What a fantastic buying experience from Richer Sounds, Southampton store. Expertise, customer friendly and genuine intent to satisfy the couple of questions I had, prior to making the purchase. I received my delivery next day and am absolutely thrilled with the Denon mini Hi-Fi and Fyne Audio speakers. Kudos to Paul who couldn't have been more helpful. Good old fashioned customer service at its very best.

Respuesta de Richer Sounds - Southampton
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