Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
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Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
La empresa ha respondido
Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
La empresa ha respondido
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver más
La empresa ha respondido
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
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The guy who served us knew exactly what we needed.
Our new speakers are superb.

Respuesta de Richer Sounds - Southampton
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'Sound Room' is perfect to help you make your choice. The staff were friendly and helpful and, despite being very busy, managed to keep all their customers happy. My order was shipped the following day with one item which had sold out being located in one of the other branches. Delivery service was very good, reversing the negative reports found against many agents. Highly recommended

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
The service was very good I was able to order TV as a present for my granddaughter over the phone with ease. It was also delivered 4 days early very good.

Respuesta de Richer Sounds - Southampton
I ordered the Wiim Pro Plus online as I was on holiday. About 10 minutes later I received a call from the Southampton shop, my local store, to say they had one in stock and would put it by until I could pick it up. Excellent customer service. The Pro Plus is great too!

Respuesta de Richer Sounds - Southampton
Received good service and advice at the shop

Respuesta de Richer Sounds - Southampton
Good in store service from Paul, delivery on time,
set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

Respuesta de Richer Sounds - Southampton
Always a pleasant experience to shop at Richer Sounds. Staff friendly and knowledgeable, and helped by explain how to wire an arc HDMI cable for my Denon amp and LG TV

Respuesta de Richer Sounds - Southampton
Had my klipsch speakers repaired had them for nearly three years no problem with the six year guarantee working as good as new brilliant service from richer sounds Southampton.

Respuesta de Richer Sounds - Southampton
As always fantastic knowledge and delightful customer service

Respuesta de Richer Sounds - Southampton
I ordered some speakers at a great members price and arranged for collection at my local Richer Sounds shop the next day, process was so simple and the price was fantastic

Respuesta de Richer Sounds - Southampton
Wspaniała obsługa i bardzo dobry sprzęt

Respuesta de Richer Sounds - Southampton
Excellent service once again from Richer Sounds in Southampton. I was greeted by Marc who was very helpful .
Thank you Marc

Respuesta de Richer Sounds - Southampton
You cannot beat Richer Sounds customer service, why would you buy expensive multimedia equipment elsewhere!
Shout out to Marc who responded to all of my queries promptly and politely.

Respuesta de Richer Sounds - Southampton
Quick service, good advice and the purchase was good value for money

Respuesta de Richer Sounds - Southampton
Marc and the team at Richer Sounds made me feel welcome, I have purchased many parts & Audio equipment from them for years, Jim is an expert in connectivity & Diract, I like chatting with them for educational purposes they know what they are talking about, it my one stop shop for Audio.

Respuesta de Richer Sounds - Southampton
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty.
The staff at Richer Sounds were very sympathetic and professionally quickly sourced a replacement. The 2nd Arcam A15+ is installed and has made a real significant leap in the sound quality of my system.
This exceedingly rare fault was effortlessly sorted and fixed.
Richer Sounds Southampton have totally sealed my loyalty to their perfect service.
Many Thanks to Tom the Manager

Respuesta de Richer Sounds - Southampton
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes me feel it would be disloyal to then go off to some faceless entity to make my purchase. So I have a painless experience, they secure the sale, it's all good.

Respuesta de Richer Sounds - Southampton
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