Richer Sounds - Stockport Opiniones 

2492
•
TrustScore: 5 sobre 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2492)

24.593 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

John was perfect

John was perfect

5 de julio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 3 estrellas sobre 5

Our last M7B TV was delivered, and set up, without an extra charge.

This is the second Mitchell & Brown we have purchased and we are completely happy with it. However, when we got the first one we were living in Darwen and the seller not only delivered it but also sel it up and showed me how to use it. Because I am Partially Sighted this service was invaluable. I will pay extra to make sure I get the best from the Tv but it is disappointing.

3 de julio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thank you for leaving us a review, I'm so pleased to hear you're happy with your new Mitchell & Brown TV of course.

We take our responsibilities towards disabled customers very seriously and are always happy to provide delivery completely free of charge. Where customers would like installation assistance, we can also arrange a desktop setup service through a specialist third-party provider, although this does incur a charge.

I will arrange for our store team to get in touch and make sure you're getting the very best from your TV and to see whether there's any support or advice we can provide.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Prompt delivery to the Stockport branch…

Prompt delivery to the Stockport branch from where I collected the item. Efficiently seen to, out of the shop in no time.

1 de julio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service

Great service - great price. Thank you.

30 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service
Great product knowledge and advice
Competitively priced

Would highly recommend Richer sounds

28 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Buying a cable for my turntable.

I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express delivery. I purchased it on Saturday. They said it should arrive on Tuesday. I was surprised to get message from the courier saying it was going to be delivered a day earlier - great! Great experience and I'm sure it won't be the last time I shop at Stockport Richer Sounds. Great job guys.

27 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

I had dealt with Richer Sounds in the…

I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technical details of my new television, as I am not tech minded. I found him to be patient and not at all pushy and so I placed my order. My new television was delivered before the time specified by Trav and Rob and they ensured that the television was left in a convenient place for connecting. They also stressed that if I had any problems at all that I should contact Richer Sounds for advice. Luckily, that was not necessary. This is why I would recommend this company to anyone because their customer care is second to none.

22 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Really helpful staff at Stockport when…

Really helpful staff at Stockport when my Tv stopped working when I needed a replacement they went out of their way to be as helpful as possible and it’s much appreciated.

22 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

The information was very good and the…

The information was very good and the tv was delivered next day and was in perfect condition thanks will carry on using Richer Sounds. Many thanks to the staff

12 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service. I called to enquire about the product I was looking at and following a discussion which covered several points, not to mention a price reduction from the advertised price, I placed my order. This arrived ahead of the scheduled delivery time and I am extremely happy with the product.

20 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Store collection.

Store collection.
Great service at the Stockport branch and a competitive price.

15 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Stockport Richer Sounds were wonderful

I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

13 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

They were very informative And helpful

They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

13 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Valorada con 4 estrellas sobre 5

Had to wait a while for the productOverall good service

Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

12 de junio de 2026
Logotipo de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport

Thanks for taking the time to leave your review although I’m sorry you had to wait longer than expected and needed to chase things up which is not ideal. It’s good to hear the service overall was still positive, but of course we’ll share your feedback with the store to review where we could have improved.

Many thanks
Customer Experience Team

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