Richer Sounds - Stockport Opiniones 2330

TrustScore: 5 sobre 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move ov... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

La empresa ha respondido

Valorada con 5 estrellas sobre 5

John the guy that served us in your Stockport store made the difference. He spoke knowledgably about the various, options available, gave pointers on sound quality of different cd players before allow... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good experience as always in Stockport branch Clearly knowledgeable and offered options and opinions, provoking a different thought process I hadn’t bought hi fi equipment for many years and w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5

Excellent!

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

17 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

What’s not to like!

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

16 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

All round excellence

The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

14 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent experience as always!

I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

27 de abril de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Very good..

Very good... helpful.. informative..

Discussed what was needed for my hi fi.. set up.....

And price was fair....

12 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Richer Sound are great

Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

12 de marzo de 2026
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Respuesta de Richer Sounds - Stockport

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent advice

Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

10 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff with…

Knowledgeable and helpful staff with good attitude.

7 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 4 estrellas sobre 5

Good advice, purchase and collection of goods

Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

7 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for the review, it's excellent to hear you had such a positive experience across your visits. From initial advice through to a smooth handover of your purchase, it’s great that the team delivered.

Feel free to get in touch directly if you need any further assistance.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

5 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Your man in your Chester store was…

Your man in your Chester store was great.

3 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Good selection of TVs

Good selection of TVs, fair prices and advice from friendly salesman. Delivery was quick as promised and the 6 year warranty was important.

2 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Staff politeness and efficiency

Staff politeness and efficiency

1 de mayo de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

I explained what I needed and the…

I explained what I needed and the gentleman explained that it was no longer available but gave me the full run down of what was available, he even opened the shop up early for me
Excellent service

30 de abril de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

So helpful

Their products are great and they are so helpful. Had a problem recently with a new TV, phoned them and they sorted it out. You get through immediately without waiting in queues. Can't praise them enough

5 de mayo de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

Great price, convenient collection. Really recommended

28 de abril de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very professional and friendly

Very professional and friendly. Had the opportunity to try before you buy which is very important. I changed my mind as a result of this. I also ended up spending more money. Delivery and after sale support was good too.

20 de abril de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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