Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver más
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Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver más
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Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Ver más
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Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Ver más
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I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Northways Parade, NW3 5DN, London, Reino Unido
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Bought a high end DVD player from Oli, who was very helpful about exchanging one unit for another and also showing me various TVs and stands. There was absolutely no pressure to buy or influence my choice. Good customer service is very rare today and this was exceptional.

Respuesta de Richer Sounds - Swiss Cottage
The assistant who took my order was very helpful talking me though the process and ensuring that I did the right thing,

Respuesta de Richer Sounds - Swiss Cottage
The staff,
Were helpful on the phone and in the shop
gave good advise , I purchased a small gift for a friend
it was nice surprise and went down well.
Thank you all ,now I have to save for my speakers
HG.

Respuesta de Richer Sounds - Swiss Cottage
I am enjoying my streamer very much thank you

Respuesta de Richer Sounds - Swiss Cottage
Great company.Excellent prices and reliable delivery with DPD

Respuesta de Richer Sounds - Swiss Cottage
I have been with Richer sounds for nearly 20 years, and I've always received 5* service from them.
Very unbiased, and say what they really want to say.

Respuesta de Richer Sounds - Swiss Cottage
Very Friendly,Helpful and Knowledgable Staff at Richer Sounds Swiss Cottage Branch.

Respuesta de Richer Sounds - Swiss Cottage
Brilliant hifi shop. Paul and Oli were amazing. So knowledgeable and helpful! Couldn't ask for better service. Thank you! Lindsay

Respuesta de Richer Sounds - Swiss Cottage
I had an outstanding experience with Richer Sounds in Swiss Cottage when purchasing a turntable and WiiM streamer. Oli was knowledgeable, responsive, and very easy to deal with throughout the process. He provided clear advice and helpful technical support at every stage, and his sense of humour made the experience even more enjoyable! Excellent customer service from a longstanding local retailer that I would recommend without hesitation.

Respuesta de Richer Sounds - Swiss Cottage
Good professional shop staff; ditto for technical installation staff

Respuesta de Richer Sounds - Swiss Cottage
Great customer service, very competitive prices, extended warranty offers , and the best and latest products available , what else can you ask for.

Respuesta de Richer Sounds - Swiss Cottage

Respuesta de Richer Sounds - Swiss Cottage
I took your salesman's advice without conducting a listening test and purchased the recommended Amplifier (Denon AVR X2800H). The self-calibrating system to balance the speakers - plain didn't work although I eventually managed to balance the system manually. When Richer Sounds heard of my dissatisfaction they were VERY SUPPORTVE, even sending the shop manager to my home to advise. They offered me free exchange or a full refund but it wasn't necessary because the system was by then satisfactory. Thank you RICHER SOUNDS

Respuesta de Richer Sounds - Swiss Cottage
Richer Sounds provide excellent service, knowledge and great support.

Respuesta de Richer Sounds - Swiss Cottage
The customer service was very efficient.
I found the shop assistants extremly helpful and very friendly.
I'm also very pleased with the product that i purchased.
I would definately recommend.

Respuesta de Richer Sounds - Swiss Cottage
Good and well-informed advice on selection of new speaker and sub-Bass system to add to existing amplifier

Respuesta de Richer Sounds - Swiss Cottage
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