Richer Sounds - Telesales Opiniones 

7291
TrustScore: 5 sobre 5

4,9

3 Stainburn Rd, Openshaw, M11 2DN Manchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Reino Unido

  • 0333 900 0093

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(7291)

24.168 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good customer service

Good customer service and fast delivery

14 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Bricks and mortar service, but internet prices

The telephone sales person was knowledgeable and inspired confidence that I was dealing with a real company that knows its business. The fact that they were as good as their word and beat a remarkably good internet price I had seen via Which? genuinely surprised me. Delivery was spot on.

7 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great service and value

Great service and value
We needed to replace our TV and were offered an excellent deal through Richer Sounds with quick and efficient delivery. Thanks!

10 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

What can you say against Richer Sounds?

What can you say against Richer Sounds?
A great range of Hi-Fi products at the best prices and best guarantee available.
Super quick delivery that was unexpected.
New amp installed and working beautifully.

29 de enero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 4 estrellas sobre 5

A bit longer to order, but I like the ethos

Being a non-phone user it took a bit of an email exchange to order what I needed, but the customer service agent was very helpful.
And the order took longer to arrive than if I'd have ordered it off 'the other place'.
I was a little surprised that there was no Richer Sounds bumpf in the box when the item arrived, so it looked like perhaps it was drop-shipped?
But I like the ethos of the company, so that's why I like to buy from them.

11 de febrero de 2026
Valorada con 5 estrellas sobre 5

Perfect experience.

My problem was with a head phone system which failed. Richer Sounds replaced the whole system under warranty, arranged for the old one to be collected and delivered a new one at the same time. All in all a very satisfactory result.

8 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Contacted telesales for product advice…

Contacted telesales for product advice and they sorted out my transaction for me with very quick response time on a Sunday. Happy with my purchase which arrived in 2 working days with standard delivery. Great service.

8 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, faultless delivery. Great tv for the price. 👍

4 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Excellent customer service

My call to the sales team was answered promptly and subsequent discussion was very professional, resulting in an immediate purchase of a new TV.

31 de enero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

5 star from start to finish …

Easy to order online good price and quick delivery Exactly what I wanted

2 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. Only one I go to for all my music hifi equipment. Fantastic customer service through the phone. Excellent delivery time as well. Top quality company.

2 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Easy Peary.

2 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

The Speed of delivery was exceptional…

The Speed of delivery was exceptional and the product was as good as I had thoyught together with a good price.

2 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Requested

Requested, paid ordered arrived. Fantastic.

2 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very helpful indeed

Very helpful indeed. I’ve gone to Richer sounds before because of this. I spoke to somebody on the phone that guided me towards what equipment to buy and narrowed things down to 3 products first me to pick from. It all turned up next day and I love it all

2 de febrero de 2026
Logotipo de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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