Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. W... Ver más
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Ive used Richer Sounds for many years bought multiple items and never been let down by them. Customer service are easy to get hold of and all of my emails have been responded to in a timely manner. W... Ver más
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Superb Speakers and a great purchase made all the easier by the sales assistant whose name I forget. My sincere thanks to him. This purchase replaces a pair of speakers that are over ten years old and... Ver más
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I ordered my LG TV LG43QNED71B6B from Richer Sounds using their telephone order line due to having a voucher to use. The sales person was very helpful and made the ordering process seamless. The TV... Ver más
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Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Reino Unido
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Great service and expert knowledge.
Great price on products as well

Respuesta de Richer Sounds - Telesales
Best customer service, v patient, knowledgeable and efficient. Arrived the next day !

Respuesta de Richer Sounds - Telesales
Tele sales chap was very friendly, informative and polite. Start to finish of my ordering was quick painless and very easy. Thankyou

Respuesta de Richer Sounds - Telesales
Sales agent was knowledgeable and helpful. Product arrived when promised.

Respuesta de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales
super treatment as always.matched and beaten costco price by 120pounds on my new tv. and 6 year warranty. many thanks

Respuesta de Richer Sounds - Telesales
John McCabe who dealt with my inquiry was very knowledgeable and extremely helpful, and a credit to Richer sounds.

Respuesta de Richer Sounds - Telesales
Richard Sounds is my go-to company for HiFi and AV hardware.
Their prices and availability are always good.

Respuesta de Richer Sounds - Telesales
I've been a richer sounds customer for many years,
I wanted to purchase several expensive items so obviously preferred the best deal I could get, after being underwhelmed with my experience in store (1 hours drive and being a cash buyer) I spoke to Vik at telesales who couldn't have been more helpful, he spent a lot of time going through my choices without being pushy and settled on a great deal,
I've yet to properly set up my system but happy with my experience.
When I contacted Richer Sounds about the price beat Jeff from telesales was excellent however when I called back a couple of weeks later and spoke to someone from the Bath branch he was very suspicious when I said that I had been offered a £100 discount because Amazon were selling US imports for far less. However the chap from Bath must have contacted Telesales and when Vic rang me back he honoured the quote which I had on email from Jeff. Normally Richer Sounds are brilliant so I was disappointed by the attitude from the chap at the Bath branch. The speakers are excellent of course.

Respuesta de Richer Sounds - Telesales
This our 4th purchase from Richer Sounds.
We use them because they have a huge range/wide variety of options and choices.
Found exactly what we wanted on the website and phoned the telesales line.
Very helpful, very easy ended up buying the TV we wanted and also purchased a soundbar with full surround speakers.
Given a fantastic deal and the advantage of a 6 year warranty.
The home delivery they use is second to none!
Highly recommend and will continue to buy from Richer Sounds

Respuesta de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales
All good! Waiting to put tv up after work to lounge.
Delivery spot on
Great comms

Respuesta de Richer Sounds - Telesales
I haven’t needed to buy TV or HiFi equipment recently, but remained on Richer Sounds email list so when I wanted to purchase a Pure Classic CD-6i I naturally thought of Richer Sounds.
I talked to a helpful gentleman by the name of John and by joining the VIP club I not only got a bargain price but a welcome £10 also.
The order arrived promptly, but upon unpacking I noted that the CD was faulty. I called Richer Sounds to report the issue and received a working replacement the next day.
Great service from Richer Sounds and John, who assisted me thoughout.

Respuesta de Richer Sounds - Telesales
Fyne speakers ordered with telesales team. Great service and very quick delivery. I dont think you can beat richer
Sounds when it comes to customer service.
Speaking to telesales was a refreshing experience ,guy was very courteous and professional and made my purchase a wonderful experience , delivery was very fast and professional too.
WTG Richer sounds !
Quick to process and and resolve any issues. Item arrived next day.

Respuesta de Richer Sounds - Telesales
Bought a Hisense TV from Richer sounds they gave me a great deal and even free delivery with their own delivery people who where kind enough to get the TV into a very awkward upstairs room!
This is not the first time I have bought from Richer sounds and the service is always the same...nothing is too much trouble for them!
Thanks I will be back for more and I would not hesitate to recommend!
Richard

Respuesta de Richer Sounds - Telesales
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