Richer Sounds - Tunbridge Wells Opiniones 

1227
TrustScore: 5 sobre 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1227)

24.450 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So easy to install and connect.

So easy to install and connect.

26 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff, thank you!

21 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Quality service and a pleasant price surprise.

Went to pay and found my TV, soundbar & subwoofer were £100 less than I was expecting (can't remember why), and the TV was already advertised at a much reduced price. I've been buying from Richer Sounds on and off since the early 90s, and I always get good, unhurried, no nonsense service.

20 de febrero de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

New System

Reviewed by Glenn. Purchased a Denon RCD 12, Dali Oberon 1 and Soundstyle Z2 speaker stands after a demo of the above system and other speakers. Thank you Calum for your help with the demo and technical advice.
Had the system up and running now for just under two weeks glad I chose the Oberon 1 over the Spektor 2, sound is excellent.
Thanks to the team at Tunbridge Wells Calum, Dean for sorting the speaker cables and Joe for all their help and great customer service. Will definitely return for any further tech

15 de octubre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good welcome

Good welcome, Calum had excellent product knowledge, gave good customer service and all we wanted was in stock and available purchase.

21 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service

Pre ordered a TV. Good communication, friendly and helpful staff throughout. Very happy with follow up questions being answered. Would highly recommend.

4 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, they do ring you back, the price is good and it’s delivered on time. What’s not to like really.

18 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

You can buy “stuff” anywhere but…..

You can buy “stuff” anywhere but you can’t guarantee good service whatever you pay. The team at the Tunbridge Wells shop were excellent. I had to pick up the item on a specific day. I was kept very well informed about order dates and it reduced my stress levels.

I will definitely buy from Richer Sounds again.

17 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Faulty Speaker

Nearly three years ago we bought a stereo system with Wharfdale speakers from your Tunbridge Wells shop. Very recently, a problem developed with one of the speaker inputs and we took it back to the shop. The staff couldn't have been more polite and helpful, they tried to fix the faulty part but decided to return the speaker to Wharfdale for consideration of a warranty repair. Once the speaker is returned, they offered to post the speaker back to us. Nothing seemed to be too much trouble for them they even promptly emailed our original receipt of purchase which I initially couldn't find. I did at first contact Wharfdale who were also helpful and it was they who suggested it might be easier to return to the shop.

On both calls I actually spoke to a human, a rarity these days, how refreshing.

16 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great Service

I have used Richer Sounds a few times now and the staff are always very friendly, knowledgeable and helpful. Good advice, quick service and great prices.
Thank you

19 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Purchased a Yamaha Natural Sound…

Purchased a Yamaha Natural Sound amplifier which gave me a 10% discount on any pair of speakers that day. Took advantage of this to buy a pair of Super Linton speakers. Did this via tele sales as the speakers are a special order item. Also added gratis 4 metres of high end QED speaker cable.
All was achieved with the patient help of Calum as the transfer of funds had a few issues.
Well done Ritcher Sounds.

10 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

This is a shop in a league of its own

This is a shop in a league of its own. Friendly enthusiastic knowledgeable people with good prices too. They deserve 10 🌟

9 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

40" Smart TV

Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

5 de octubre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Professionalism at its best

I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

30 de septiembre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Amazing service.

I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

30 de septiembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great advice from Joe in store

Easy online purchase process, great advice over the phone from Joe about choice of turntable, prompt in store delivery and friendly, helpful conversation on collection.

19 de septiembre de 2025
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más