I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver más
La empresa ha respondido
Easy to order on line - easy to collect next day (first time in decades of shopping with you in Watford I was able to park almost outside! Not that I think that was down to you!) and Anca in the shop... Ver más
La empresa ha respondido
Having purchased at TV last week from your Watford shop, your staff were excellent. Advice and support was first class. Thank you. Carol and Alan Rose.
La empresa ha respondido
Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
117C St Albans Road, WD17 1RD, Watford, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Heather as always was amazing. She and the team always offer good, practical advice and great value for money.

Respuesta de Richer Sounds - Watford
I have used R/S for many years, sothat means you are good trustworthy people who know about their products.
My new CD player sounds great, it is playing through a Cambridge amp and Celestion ditton speakers.
Why 4 not 5 stars? The remote seems not to work properly, it will not eject the played disc. No biggy….i press the stop button on the player itself.

Respuesta de Richer Sounds - Watford
Sami was friendly and helpful. Talked various options through and managed to get me a little discount on the web-price too. Delivery was really quick and am very happy with my new sound system. will be back soon for upgrades.

Respuesta de Richer Sounds - Watford
After my order, I was contacted by Heather at Richer Sounds who explained when I could collect my hifi components and where I could park. When in the store we had a great conversation and was directed to a loading bay in front of the store and the store manager brought the packages out and placed them in my car. What an excellent and human service!

Respuesta de Richer Sounds - Watford
Excellent customer service from Anca. Friendly, professional and a joy to deal with. She actually listened to me and made the whole experience a good one. Highly recommend 👌

Respuesta de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford
Courteous, patient, knowledgeable, likeable staff. Swift standard delivery. Great service all around and excellent prices!

Respuesta de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford
Anca was superb
Listened to me beforehand and good advice
Bought what I wanted and will be coming back soon to buy amp and speakers from Anca
Thank you

Respuesta de Richer Sounds - Watford
Helpful service and advice from RS staff in-store and over the phone. Incredibly speedy and efficient delivery. Excellent product. Very happy.

Respuesta de Richer Sounds - Watford
I'm a bit of a vintage audio nut, but Richer Sounds have been my go-to supplier of new hifi for more years than I care to remember. Always excellent service and good prices (especially if you join their VIP club).

Respuesta de Richer Sounds - Watford
Excellent customer service and end to end service from inquiry right through to delivery of our new TV.

Respuesta de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford
Overall, a very positive experience.
Your colleague who was helping me was very curteous, helpful and knowledgeable. Initially, I had some difficulties getting the speakers to work at the right volume.(Something to do with default factory setting). But after some ten minutes of research, they work to my full satisfaction.
Richer Sounds will be my first port of call for my future 'sounds' needs.

Respuesta de Richer Sounds - Watford
They spoke well on the replacement hi fi I was looking for and had the very machine I needed then carried it out to my car

Respuesta de Richer Sounds - Watford
We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we have received first class customer service from all members of staff. Thank you.

Respuesta de Richer Sounds - Watford
Excellent store experience, incredibly helpful from start to finish. Explained the range of options, gave me time to think it through and helped when I needed to get the stuff back home.

Respuesta de Richer Sounds - Watford
Helpful, knowledgeable sales assistant, got me the best product and deal for what I wanted to achieve.
Thankyou

Respuesta de Richer Sounds - Watford
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.