Richer Sounds have the best prices and free 6 year warranty for VIP members (free). On top of that, they scrupulously honour their warranties, and are extremely helpful when it comes to warranty queri... Ver más
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Richer Sounds have the best prices and free 6 year warranty for VIP members (free). On top of that, they scrupulously honour their warranties, and are extremely helpful when it comes to warranty queri... Ver más
La empresa ha respondido
As usual excellent service. My 15 yr old Freesat box had stopped working due to neighbours trees blocking the signal with no other way of using it I decided a Freeview box was the best option. Weybrid... Ver más
La empresa ha respondido
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver más
La empresa ha respondido
I ordered some Cambridge Audio CX components from the Weybridge store, also asked for advice in connecting these components Terry was extremely helpful When I went to collect Terry and his... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, Reino Unido
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Richer Sounds have the best prices and free 6 year warranty for VIP members (free). On top of that, they scrupulously honour their warranties, and are extremely helpful when it comes to warranty queries. I honestly wouldn't buy anywhere else.

Respuesta de Richer Sounds - Weybridge
As usual excellent service. My 15 yr old Freesat box had stopped working due to neighbours trees blocking the signal with no other way of using it I decided a Freeview box was the best option. Weybridge branch set up a demo so that I could be sure I was buying the right kit. It was and I bought it!

Respuesta de Richer Sounds - Weybridge
The staff at the Weybridge branch are very knowledgeable and made my choice even easier. And with free delivery next day . great service thank guys.

Respuesta de Richer Sounds - Weybridge
I will always buy from Richer Sounds they are absolute masters of customer service.
I bought the turntable online and set it up. I go the last piece of installing the stylus and through it was broken. I called online and they said take it into the shop to look at so I went to Weybidge store. Turned out it wasn’t broken at all and I took the stupid off in the wrong way! Went back home and set up the turntable but then it was making some mad buzzing noise.
Instead of calling online service I called the store as I had a good chat with the guys there. They told me I needed to attach the RCA earthing wire between the turntable and the amp. I did this and it stopped the buzzing. All is well and I am now enjoying this top quality turntable on my hi fi system.
Thanks Richer Sounds. You rock!

Respuesta de Richer Sounds - Weybridge
The delivery process was superb, communication and professionalism. The instore team were also very good, price point of my new tv was very competitive, would use you again.

Respuesta de Richer Sounds - Weybridge
Terry the manager was very helpful and knowledgeable. I came away with exactly what I needed.

Respuesta de Richer Sounds - Weybridge
Great price, useful advice for buying a new TV, helpful staff to get the box in the car too!

Respuesta de Richer Sounds - Weybridge
Very helpful staff when we first called in to see what would suit us. Then very happy with the installation and the time the guys took to talk us through set-up and operation. Thank you.

Respuesta de Richer Sounds - Weybridge
Rang to check stock, great service supplied. When I hadn’t received the expected text from delivery company, I rang the store who rang me back in half an hour with a time frame for delivery. Really happy with the service, advice and competence of the staff

Respuesta de Richer Sounds - Weybridge
Terry from Weybridge was simply excellent! Customer service second to none. Will definitely shop at Richer Sounds from now on. Great value!

Respuesta de Richer Sounds - Weybridge
I purchased the 65 inch LG G5 OLED TV from Richer Sounds Weybridge. Terry was a great help on the telephone and assisted me in placing my order. Richer Sounds is employee owned and it is clear that Terry, Hugh, and the rest of the Richer Sounds Weybridge team take great pride in delivering fantastic service to customers. This is a phrase often thrown around, but my delivery experience really emphasised that Richer Sounds Weybridge live up to this. At 9am on my nominated delivery day, I received a phone call letting me know that, due to a third party courier error, the courier could not deliver my TV on my nominated delivery day. Weybridge store manager Terry then took it upon himself to drive to another Richer Sounds store stocking my TV, before collecting and driving to my house to personally deliver the TV. This is exceptional customer service and I was not expecting Terry and the Weybridge team to go above and beyond in honouring my delivery date. I am thrilled with the service provided by Richer Sounds Weybridge and look forward to shopping with them again for major electronic / audio visual purchases. Huge thank you once again from a very happy new OLED owner.

Respuesta de Richer Sounds - Weybridge
Superb advice, great help with the sale, and even helped with the installation of the product in store ( I bought a new stylus for my record player).

Respuesta de Richer Sounds - Weybridge
I ordered some Cambridge Audio CX components from the Weybridge store, also asked for advice in connecting these components
Terry was extremely helpful
When I went to collect Terry and his Team were ACE!
Excellent, I can't thank them enough!
I also bought a new turntable from my experience, I was thinking about buying a new one anyway, but everything with me depends on trust and I can honestly say from my own experience I would trust these people and their advice, their customer service is excellent, I cannot sing their praises enough!
Thankyou!!

Respuesta de Richer Sounds - Weybridge
Have used Richer Sounds a few times. Always prompt, helpful and cheerful.

Respuesta de Richer Sounds - Weybridge
Excellent Company
Very Knowledgeable Staff who listen to your questions and answer with lots of advise.
I really Trust Richer Sounds
Thank You

Respuesta de Richer Sounds - Weybridge
Just really good people know what they're talking about pleasant helpful et cetera

Respuesta de Richer Sounds - Weybridge
The staff at Weybridge were very knowledgeable and professional and really helpful. Really pleased with my new 50in Samsung Neo QLE. The sound and quality are great and I love that I can use AI to generate an image for my TV when I am not watching it, rather than looking at a blank screen. And the AI generated images are free!

Respuesta de Richer Sounds - Weybridge
Had exactly what I wanted in stock, and with a big VIP discount too! Helpful staff had it ready to collect when I arrived.

Respuesta de Richer Sounds - Weybridge
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a slight fault. This was just inside the 6yr warranty which RS honoured and good advice offered on an upgrade. Friendly, professional service and very competitive price.

Respuesta de Richer Sounds - Weybridge
Very friendly and knowledgeable staff. Good price on product and delivered quickly.

Respuesta de Richer Sounds - Weybridge
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