Richer Sounds - Weybridge Opiniones 

1001
TrustScore: 5 sobre 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store. I had good service from the store... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1001)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Six year refund

The staff were very helpful with a six year refund.

15 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great Television

The staff at Richer Sounds Weybridge were very knowledgeable and helpful.

1 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service.
Perfectly tailored to my budget and needs

11 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Gold Medal Service

As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that was available to pre-order. I had a few technical questions that were clearly answered with confidence and product knowledge. On the back of that clarification, I have preordered the cassette player and look forward to receiving it on its release day. Service at its very best.

6 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Charmed by service

Staff in the weybridge store were charming and helpful, I was simply picking up an online order, but it was far more enjoyable than scanning a code on a vending machine! Thank!

6 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company, excellent advice, excellent service

6 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good reliable friendly service from the Weybridge store

Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store.
I had good service from the store many years ago too and that's why I went back to them this time. Plus the convenience of close parking that's not too expensive.

4 de agosto de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I had a problem with a blown speaker

I had a problem with a blown/burned out speaker. A quick listen in the shop confirmed it. No problem said the manager and a new set of speakers arrived the following morning

3 de junio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

R. Sounds went above & beyond

Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after.
The delivery was very efficient and the richer sounds 6 year guarantee makes me feel like I have true peace of mind.

28 de julio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Knowledgable and helpful staff

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I thought and gave great advice. No charge for that. Amazing customer support.

Helped me chose my next AV receiver which so far I very happy with (only had a week - still finding features! )

23 de julio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Such helpful advice at the Weybridge…

Such helpful advice at the Weybridge store. They were really helpful in guiding us to the best television and wall bracket for our needs. We are delighted with both. Delivery was arranged with ease and on time, brilliant service. This is why we use the Weybridge store and do not go online.

21 de julio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I purchased a sound system from the…

I purchased a sound system from the Weybridge store.
Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system to buy.

7 de julio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 4 estrellas sobre 5

Fantastic advice & assistance from Tom…

Fantastic advice & assistance from Tom (& Stuart?) in Richer team in Weybridge.
Love the new LG.
Only thing I would say is the sound volume really not great at all. These new thin TVs need to come up with a solution for this.
Or offer an inclusive deal with soundbar?

3 de julio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for the lovely feedback about the store colleagues! We agree that in a lot of cases the sound on flat screen TV can be lacking, and have a great variety of audio options including sound bars to help customers address this.

There is a deal for a reduced price bar currently, when sold with the TV you bought, and this available up to 14 days after purchase, so please do contact the store on 03339000083 if you'd like to discuss it further.

The Customer Experience team

Valorada con 5 estrellas sobre 5

Great service

Great service. Not only did Richer Sounds match a better price they undercut it by £5

5 de julio de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Really helpful and knowledgeable…

Really helpful and knowledgeable people. Good experience all-round.

17 de abril de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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