Richer Sounds - Weybridge Opiniones 962

TrustScore: 5 sobre 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richer Sounds have the best prices and free 6 year warranty for VIP members (free). On top of that, they scrupulously honour their warranties, and are extremely helpful when it comes to warranty queri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual excellent service. My 15 yr old Freesat box had stopped working due to neighbours trees blocking the signal with no other way of using it I decided a Freeview box was the best option. Weybrid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered some Cambridge Audio CX components from the Weybridge store, also asked for advice in connecting these components Terry was extremely helpful When I went to collect Terry and his... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

962 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Richer Sounds have the best prices and…

Richer Sounds have the best prices and free 6 year warranty for VIP members (free). On top of that, they scrupulously honour their warranties, and are extremely helpful when it comes to warranty queries. I honestly wouldn't buy anywhere else.

16 de mayo de 2026
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Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great service and help.

As usual excellent service. My 15 yr old Freesat box had stopped working due to neighbours trees blocking the signal with no other way of using it I decided a Freeview box was the best option. Weybridge branch set up a demo so that I could be sure I was buying the right kit. It was and I bought it!

13 de mayo de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

The staff at the Weybridge branch are…

The staff at the Weybridge branch are very knowledgeable and made my choice even easier. And with free delivery next day . great service thank guys.

11 de mayo de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Project Debut Carbon Evo Turntable

I will always buy from Richer Sounds they are absolute masters of customer service.

I bought the turntable online and set it up. I go the last piece of installing the stylus and through it was broken. I called online and they said take it into the shop to look at so I went to Weybidge store. Turned out it wasn’t broken at all and I took the stupid off in the wrong way! Went back home and set up the turntable but then it was making some mad buzzing noise.

Instead of calling online service I called the store as I had a good chat with the guys there. They told me I needed to attach the RCA earthing wire between the turntable and the amp. I did this and it stopped the buzzing. All is well and I am now enjoying this top quality turntable on my hi fi system.

Thanks Richer Sounds. You rock!

6 de mayo de 2026
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Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

The delivery process was superb

The delivery process was superb, communication and professionalism. The instore team were also very good, price point of my new tv was very competitive, would use you again.

5 de mayo de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Well done Richer Sounds

Terry the manager was very helpful and knowledgeable. I came away with exactly what I needed.

30 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great price

Great price, useful advice for buying a new TV, helpful staff to get the box in the car too!

18 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Very helpful staff when we first called…

Very helpful staff when we first called in to see what would suit us. Then very happy with the installation and the time the guys took to talk us through set-up and operation. Thank you.

7 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Rang to check stock

Rang to check stock, great service supplied. When I hadn’t received the expected text from delivery company, I rang the store who rang me back in half an hour with a time frame for delivery. Really happy with the service, advice and competence of the staff

17 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Terry from Weybridge was simply…

Terry from Weybridge was simply excellent! Customer service second to none. Will definitely shop at Richer Sounds from now on. Great value!

14 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

65 inch LG G5 OLED TV purchase - above and beyond service!

I purchased the 65 inch LG G5 OLED TV from Richer Sounds Weybridge. Terry was a great help on the telephone and assisted me in placing my order. Richer Sounds is employee owned and it is clear that Terry, Hugh, and the rest of the Richer Sounds Weybridge team take great pride in delivering fantastic service to customers. This is a phrase often thrown around, but my delivery experience really emphasised that Richer Sounds Weybridge live up to this. At 9am on my nominated delivery day, I received a phone call letting me know that, due to a third party courier error, the courier could not deliver my TV on my nominated delivery day. Weybridge store manager Terry then took it upon himself to drive to another Richer Sounds store stocking my TV, before collecting and driving to my house to personally deliver the TV. This is exceptional customer service and I was not expecting Terry and the Weybridge team to go above and beyond in honouring my delivery date. I am thrilled with the service provided by Richer Sounds Weybridge and look forward to shopping with them again for major electronic / audio visual purchases. Huge thank you once again from a very happy new OLED owner.

14 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Superb advice

Superb advice, great help with the sale, and even helped with the installation of the product in store ( I bought a new stylus for my record player).

12 de abril de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

TRUST AND TRUSTED ADVICE

I ordered some Cambridge Audio CX components from the Weybridge store, also asked for advice in connecting these components

Terry was extremely helpful

When I went to collect Terry and his Team were ACE!

Excellent, I can't thank them enough!

I also bought a new turntable from my experience, I was thinking about buying a new one anyway, but everything with me depends on trust and I can honestly say from my own experience I would trust these people and their advice, their customer service is excellent, I cannot sing their praises enough!

Thankyou!!

2 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent Company

Excellent Company
Very Knowledgeable Staff who listen to your questions and answer with lots of advise.
I really Trust Richer Sounds
Thank You

6 de abril de 2026
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Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Just really good people know what…

Just really good people know what they're talking about pleasant helpful et cetera

3 de abril de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

The staff at Weybridge were very knowledgeable and professional and really helpful. Really pleased with my new 50in Samsung Neo QLE. The sound and quality are great and I love that I can use AI to generate an image for my TV when I am not watching it, rather than looking at a blank screen. And the AI generated images are free!

13 de marzo de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Had exactly what I wanted in stock

Had exactly what I wanted in stock, and with a big VIP discount too! Helpful staff had it ready to collect when I arrived.

2 de abril de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

First class service

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a slight fault. This was just inside the 6yr warranty which RS honoured and good advice offered on an upgrade. Friendly, professional service and very competitive price.

1 de abril de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Good price on product and delivered quickly.

25 de marzo de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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