Richer Sounds - Weybridge Opiniones 

985
TrustScore: 5 sobre 5

4,9

64 Church Street, KT13 8DL Weybridge, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

985 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(985)

24.620 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Customer Service

Bought a TV which developed a fault. It was replaced quickly without any hassle. Very satisfied with the outcome. Terry and his team in Weybridge gave first class service. Will buy any electrical goods from them in future.

7 de febrero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service, great price

Great service, very easy to deal with, and most of all great price.
I purchased a Phillips ambi light 55 inch Qled tv and got 6 years warranty, instead of 2. Great service next day delivery

2 de febrero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

The extra mile

Very helpful & knowledgeable staff, who went the extra mile to ensure absolute customer satisfaction.

29 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

First class online sales team

Thanks to the knowledgeable, friendly and easy to understand Weybridge telesales team. They gave me peace of mind enough to make my purchase online

29 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

As always knowledgeable staff

As always knowledgeable staff, very helpful and patient

27 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Why would I go anywhere else

As usual I received great guidance and feel that certainly the staff at Weybridge listen and provide the best solution and at the best price. Terry was great as usual... why would I go anywhere else?

24 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Always a great service .

Always a great service from knowledgeable people, I went in to enquire about a home cinema surround sound system. They advised me on what to get and would work with the existing things I have . I purchased what I needed.

24 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 4 estrellas sobre 5

Helpful staff

The product I purchased turned out to be faulty. I did waste time trying to get the device working. When going back to the store the staff were very helpful and apologetic in resolving the issue, offering replacement or refund. Overall a positive experience.

22 de enero de 2026
Valorada con 5 estrellas sobre 5

They say the impression is the last…

They say the impression is the last one.
First time I shopped at Richer Sounds, although my son has been for a quite few times.
The time I walked in I was very impressed the way everything was displayed. My son and I were greeted by Mr Terry with a smile and courtesy
We found Terry very helpful, caring and understood what we were looking for. His recommendation was very honest and thorough. He didn’t hesitate for a minute when we asked to sample sound bars performance. He made us comfortable and displayed live performance of the sound bar effects.
What really touched us that no time we felt he seemed to be in a rush and left us with total satisfaction.

21 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Excellent advice on the phone and dealt…

Excellent advice on the phone and dealt with so professionally at the shop, even the young lad on work experience created a good impression. I continue to recommend you to friends and family since our first purchase some 3 years ago

14 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Exceptional customer service…

Exceptional customer service from Jordan at the Weybridge store. He suggested an ex display amp of the model I was looking for, saving me a considerable amount, and had it delivered quickly. Great amp, great price, great service.

14 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

New Samsung TV

Had a slight problem paying for my purchase online, but this was easily rectified over the phone. Collected our new TV 2 days later from our local Richer Sounds.
Very easy purchase with £50 additional discount and a 6 year guarantee. Very happy with the Samsung TV.

6 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent Service

I purchased an 'open box' item which I couldn't get to work. The staff at the Weybridge branch were very helpful in checking the device and then ordering a new replacement for me which arrived promptly the next day.

8 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Brilliant customer service from Terry…

Brilliant customer service from Terry and the team! I wanted advice about buying a new turntable, amp, CD player and speakers for my husband's 60th birthday. Terry talked me through the different options and arranged a demo. of the items I was interested in. When I turned up the next day with my son for the demo. everything was already set up. We were given plenty of time to listen and ask questions. We also tried other speakers and never felt rushed or pushed into making a decision. We also needed the new system quickly and Terry was great at ensuring we got all the items in time by calling another branch to get us the speakers we wanted. He also offered tips about how to set up and offered to help over the phone if we ran into problems - which we didn't. Husband loved his surprise. Thank you Terry and the team at Richer Sounds, Weybridge!

29 de diciembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Highly recommend!!!

Very friendly, helpful and knowledgeable staff. I would highly recommend and will definitely purchase from Richer Sounds Weybridge again in the future.

3 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great Open Box deal

Great Open Box deal. The Guy helped me get it out to my car. Very pleased with purchase.

4 de enero de 2026
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más