I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver más
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I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... Ver más
La empresa ha respondido
Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... Ver más
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It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... Ver más
La empresa ha respondido
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, Reino Unido
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Had exactly what I wanted in stock, and with a big VIP discount too! Helpful staff had it ready to collect when I arrived.

Respuesta de Richer Sounds - Weybridge
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a slight fault. This was just inside the 6yr warranty which RS honoured and good advice offered on an upgrade. Friendly, professional service and very competitive price.

Respuesta de Richer Sounds - Weybridge
Very friendly and knowledgeable staff. Good price on product and delivered quickly.

Respuesta de Richer Sounds - Weybridge
Unfortunately the demo tv I purchased needed to be returned to the store for a hard reset so that I could enable the setup procedure

Respuesta de Richer Sounds - Weybridge
What a fantastic service! Super helpful, very professional & knowledgeable and not at all pushy. I went in to the Weybridge store with a 55 inch TV upgrade in mind on a budget of £1200 and ended up spending £1880 on a TV & surround sound with a projector thrown in for free! No regrets, just a happy customer eager to set it all up and enjoy -thanks Richer Sounds!

Respuesta de Richer Sounds - Weybridge
Having made an error of judgement on a recent purchase I can’t fault the professionalism of Richer Sounds in sorting a fix. Having purchased my first bit of audio kit from the Basingstoke branch way back when, they’ve never disappointed. Top service from a top High Street retailer. Well done and good on you.

Respuesta de Richer Sounds - Weybridge
I don't normally respond to surveys but the advice and service given by Richer Sounds is always very good, so I thought it was only fair to respond!

Respuesta de Richer Sounds - Weybridge
Great service and very happy with the equipment purchased

Respuesta de Richer Sounds - Weybridge
Purchased a tv and had problems with Freely. on advice I returned the tv. The sales man concerned could not have been more helpfull, and exchanged the tv. A credit to Richer Sounds. Many thanks

Respuesta de Richer Sounds - Weybridge
First time in three decades buying hifi
Knowledgeable and practical help from the team at weybridge was great.
24 hours from my decision, to listening to music again was an added bonus

Respuesta de Richer Sounds - Weybridge
Lots of choice on the website. Plenty of information on the products. Easy to order and good comms once the order has been placed (emails). Choice of click & collect sites. Friendly staff when I collected (Webridge).

Respuesta de Richer Sounds - Weybridge
A Very Quick response since the On line ordering had not got stock so wound the shop that had the headphones I needed.
They were excellent and I received the SHOKZ next day ,
Brilliant. thanks

Respuesta de Richer Sounds - Weybridge
Friendly and welcoming. But delivery by independent company a bit shambolic.

Respuesta de Richer Sounds - Weybridge
Excellent initial purchase however arrived damaged and although staff very helpful to provide replacement the actual timescale was initially disappointing . The way in which the follow up has been handled has been flawless and totally restored my faith in the company. Many thanks

Respuesta de Richer Sounds - Weybridge
Usual no nonsense, just straightforward, service. Always focused on the customer.

Respuesta de Richer Sounds - Weybridge
All the staff are extremely courteous, they listen to your questions and give answers which are understandable and very helpful. We were looking for a TV and soundbar, they took time to explain the differences, to enable us to choose the best for our needs. Delivery was fast and efficient, the engineer who installed the equipment was equally professional and again helpful. We did actually have a little issue, which was swiftly and efficiently dealt with. I would highly recommend Richer Sounds. Thankyou all.

Respuesta de Richer Sounds - Weybridge
Helpful staff. Suggested a great (small) good value TV which works perfectly!

Respuesta de Richer Sounds - Weybridge
Great experience every time I go to you guys!

Respuesta de Richer Sounds - Weybridge
Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the wall. Hugh set up the equipment to match my restrictions and provided all assistance.
Ended up buying on the second day.
I definitely recommend a demonstration if you're undecided between different options.

Respuesta de Richer Sounds - Weybridge
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