Richer Sounds - Weybridge Opiniones 

1022
•
TrustScore: 5 sobre 5

4,9

64 Church Street, KT13 8DL Weybridge, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found an amplifier I had bought did not fit slot in the console. Your salesman Terry found me a more appropriate amp and arranged for for collection of the first amp and deliver of new amp. The whol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1022)

24.746 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent sales servie

The sales person was knowledgable and helpful without being pushy. Excellent service

21 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Replacement TV

Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

19 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

What a brilliant shopping experience!

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

18 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

13 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Purchasing a turntable

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

7 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent knowledge, patience and value

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

15 de agosto de 2025
Opinión espontánea
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Swift delivery

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

7 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great experience!

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

7 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great service as usual from Richer Sounds…

Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!

4 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent all round

Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent

1 de agosto de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Outstanding Service

This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.

25 de julio de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Fantastic! Beat the BIG stores on Service, Price and knowledge.

For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

13 de julio de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Arcam CD5

Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

9 de julio de 2025
Logotipo de Richer Sounds - Weybridge

Respuesta de Richer Sounds - Weybridge

Thank you for your wonderful feedback

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más