Richer Sounds - York Opiniones 

2107
•
TrustScore: 5 sobre 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Arron provided excellent service when I purchased my Marantz PM6007 amplifier. He listened carefully to my needs, offered helpful advice, and understood exactly what I was looking for. Following h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2107)

24.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Team support was fantastic

Team support was fantastic. Will always buy from richer sounds

26 de enero de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

I had help buying a tv stand for my…

I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

12 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

First Class Service

We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

13 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Costumer

Great help from staff

7 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

7 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very clear and helpful

Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

4 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

So easy to order and collect from…

So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

3 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Richer soundsStarted

I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

1 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very helpful,knowledgeable staff…

Very helpful,knowledgeable staff ,pleasure to deal with.

1 de mayo de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

What great set of lads very knowledge…

What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

30 de abril de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Always nice to be able to chat to…

Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

29 de abril de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The Sales staff were very informative…

The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

29 de abril de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Fast response

Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

19 de abril de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

excellent customer service

8excellent customer service, very Friendly, polite and very helpful, will definitely be going back to joe and his team at the York branch for more purchases. We have already recommended this branch to friends and family, the whole team were very professional and knowledgeable throughout

18 de abril de 2026
Opinión espontánea
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great buying experience in York shop

Bought a pair of Martin Logan speakers from York Richer Sounds. In branch experience was good. Order placement to delivery was very quick.Oh and the speakers have exceeded my expectations.

11 de abril de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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