Arron provided excellent service when I purchased my Marantz PM6007 amplifier. He listened carefully to my needs, offered helpful advice, and understood exactly what I was looking for. Following h... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Ver más
La empresa ha respondido
As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Ver más
La empresa ha respondido
Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda Hi-Fi
- también en la categoría
- Tienda de electrónica
- Tienda de TV
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
12 St Sampsons Square, YO1 8RN, York, Reino Unido
- 0333 900 0084
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Once again a very positive shopping…
Once again a very positive shopping experience. Great TV too!

Respuesta de Richer Sounds - York
Great service
Great service, ordered over the phone and spoke to Kevin in the York branch. Very happy to help and completed the purchase after a little difficulty with the payment going through. Ordered on a Tuesday, delivered by Thursday. A****

Respuesta de Richer Sounds - York
Great TV, but……
Superb tv (LG Qned), price and delivery were great. Only issue was with the York branch, who advised me that they had an example of the tv in store for me to view prior to purchase, but having made a special 80+ mile round trip it turned out that they only had a previous years lower spec model on display. Disappointing from a service perspective but took a punt by buying the tv online without seeing it first and have to say it is all I hoped for, so apart from a wasted journey, no real harm done.

Respuesta de Richer Sounds - York
V helpful and informative advice
V helpful and informative advice. Competitive price and a great warranty.
Welcoming retail environment

Respuesta de Richer Sounds - York
One of the best for customer service I…
One of the best for customer service I have ever encountered. A quick call can get all your enquiries and orders placed. Quick to offer help and future support and their warranty is a huge peace of mind.

Respuesta de Richer Sounds - York
Very helpful & easy to deal with.
Very helpful & easy to deal with, nothing too much trouble. Other retailers could do with some staff training from Richer Sounds !!

Respuesta de Richer Sounds - York

Respuesta de Richer Sounds - York

Respuesta de Richer Sounds - York
Staff always friendly and…
Staff always friendly and knowledgeable. Eager to help. Great advice and feedback. Called me back with extra advice . Priceless. Why go anywhere else for me.

Respuesta de Richer Sounds - York
Good service from Richer Sounds
I ordered a pair of Sonos Era300 speakers from them under their friends and family scheme. Also a Sonos Arc Ultra sound bar and Sony Bravia 55" Oled TV. Their service and communications were excellent. Delivery on both occasions was on time and went without a hitch.

Respuesta de Richer Sounds - York
A HAPPY CUSTOMER
I had been looking to upgrade my TV to a 55 inch LG G5 55 inch OLED before the world cup started and had searched through all the suppliers website sites to work out the best value deal. Over a period of 5 or 6 weeks, Richer Sounds consistantly offered the best price on this item but in addition to that they were offering an LG Soundbar to go with the TV at a fraction of its value when bought with the TV I wanted. When I checked the latest price a week ago and they were offering the soundbar for zero cost I made the decision to visit the store in York to discuss the deal. The staff couldn't have been more helpful and answered all my questions. They were also offering a free 6 year warranty on the TV so I purchased it and the TV and soundbar were delivered the following day.
They are both set up and working perfectly and I couldn't be happier with both items. If you are considering making a purchase of any electrical items, I recommend you have a look at Richer Sounds before going elsewhere. If my experience is anything to go by, you will be impressed with what they have to offer

Respuesta de Richer Sounds - York
Masterly service
New smart TV. Jery good service in the shop and a masterly introduction to the system by their free lance installer.

Respuesta de Richer Sounds - York
Tip top customer service with people…
Tip top customer service with people who care. York store is excellent

Respuesta de Richer Sounds - York

Respuesta de Richer Sounds - York
All round good support
Price matching the product, easy payment through email and holding for collection. Answering my questions about setup.

Respuesta de Richer Sounds - York
I always find your staff excellent very…
I always find your staff excellent very helpful and cheerful

Respuesta de Richer Sounds - York
Friendly helpful staff
Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

Respuesta de Richer Sounds - York
It gave me the the advice that I needed…
It gave me the the advice that I needed and trust as always.

Respuesta de Richer Sounds - York
I received great service
I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

Respuesta de Richer Sounds - York
Team support was fantastic
Team support was fantastic. Will always buy from richer sounds

Respuesta de Richer Sounds - York
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







