RIGHTIO Opiniones 

Prompt, friendly, experienced. Solved and corrected the problem quickly.

As per teiephone call engineer arrived on time investigated the issues l requested... parts for the repair were on his van and completed within thirty mlnutes

Excellent workmanship by Adeel and completed the job expertly.

The service rendered was excellent! Rightio customer service was very efficient and attentive while dealing with my request for a plumber. Paul, arrived as scheduled and carried out the service in a friendly and very professional manner.

Professional friendly team, everyone I spoke with was knowledgeable and helpful.
William got the job done next day to a high standard without any issues. Extremely happy with the work completed.
Great customer communication with regular information regarding who was attending and costings prior to appointment.

Really good price. Excellent customer service on the call and the Engineer was top class, really nice guy, explained everything really well and clearly cared about doing a good job. I'm really happy.

So reliable, and very neat job.

This company charged my 82 year old mum a ‘pensioners rate’ at £180 per hour just to tell her her fridge freezer was tripping the electric. When I phoned up to get more info on the issue before phoning the manufacturer, the office told me they could not give me information on the appliance issue due to data protection. This is not a data protection issue as it does not relate to personal information about my mum. They need to brush up on data protection and don’t use it as an excuse to do nothing. They were happy to take the booking from me though and no data protection issues there. I would also add that they are advertising as a local company in our local paper with a local telephone number but they are not local to Sheffield. I believe the company are based in Birmingham and this probably explains their expensive rates as using contractors. I have issues with using National companies who just hire out contractors and pretend to be local. It’s misleading. Use local instead.

very quick response, the engineer got there in time, communication was excellent

AVOID - you can find better!! New Boiler was fitted 2-3 months ago, all seemed good, but hadn’t noticed that the water connection wasn’t sealed properly. Only noticed now as it had blew the electrics and caused it to smoke. This would have been built up over time and not a recent thing.

Called multiple times, left messages and no return call. Had to engage with an additional company to get this fixed as had no electric or heating in the property.

Not a professional organisation that firstly doesn’t install correctly and secondly doesn’t look or respect existing customers.

Would definitely not recommend

WARNING! Be careful when you sign their contract... mine was 18 months and received threatening emails and texts when I wanted to cancel... didn't realise they can hold you for 18 months!

So I got a renewal notice and I sent 2 emails to tell them that I did not want to renew. I cancelled my DD of course and even though they took my money in October they sent me a notice that there were issues with payment.. 2 emails and texts chasing me which borders on harassment..

Oh, and their team were offended I called them idiots... if the cap fits...

Excellent service. Polite and efficient engineer. Quick response and problem sorted in no time.

The plummer arrived on time,
he was polite and friendly,he worked professionally and solved the issue in good time

VERY BAD CONSUMER SERVICE, E-MAIL THEM 5 TIMES NO REPLY & THE GAS ENGINEER THEY SENT POUR CON MAN FOR 3 WATER PIPE TO CAP CHARGED ME £450. DO NOT EVER ASK A SERVICE FROM THIS CON COMPANY.

Plumber for Rightio came to fix a leak in my parents shower. When plumber arrived, he took photos said the shower was obsolete and that a new bathroom suite was needed. Ended up costing £150 for a few photos and bad advice. Had another plumber come out and he fixed the issue within the hour including going getting the part £65. AVOID RIGHTIO

The company was excellent at getting back to me and after describing the work required was able to give me a price for the job required. Also gave me an estimated day in good time when the work could be done. The electrician the next day gave me a time and day he could complete the work . When he came he completed the work required and was very proficient throughout.

Great response when I called, very clear on cost in advance and a positive outcome with ghe repair.
Hourly rate the top end on pricing, but happy with repair

Rang early morning regarding a non-fuctioning toilet - only toilet in the house. Was assured plumber would come between 12-5pm that afternoon and msg me to confirm more acurate time. Having reached 4:30pm with no contact, reached out to the number given for it to ring out. Finally got a call but was informed they were unable to reach the engineer booked for me. They would continue to try and get back to me before 7pm. Nothing. No contact. No one likes delivering bad news but if they has just said a previous job took longer than anticipated, it would have been something. Very poor communication!

The plumber was very competent and courteous. Everything was left clean and tidy.
An excellent job, thoroughly recommended.
Thanks
Mark

Called Rightio at about 9.30. Engineer arrived at 11.15. Job finished and tested before 12!