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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Fuming. Set up all good, then a business verification 3 days later. shuts the line down. noone calls, noone emails. Just dead lines. The only way to communicate is a number with a stupid AI receptio... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The verification process can be better when there is an issue. Sending a generic email does not say why the initial documents were not accurate. It will be helpful if someone can take the time to actu... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Trustpilot won't let me give zero stars, otherwise I would, one star is only here because it's the minimum. We've been assigned two numbers, that are getting wrong-number calls roughly 90% of t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Waste of time disabled my account no warning and lost a lot of business due to it and then very bad customer service

La empresa ha respondido

Información sobre la empresa

  1. Servicio de telefonía e Internet

Escrito por la empresa

All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

680 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,0

Todas las opiniones

(680)

26 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

100% improvement in service!

Since January we have been working with Sam at RingCentral. Sam has always been happy to help, always on hand and eager to supply us with solutions. Since working with Sam, our RingCentral experience has certainly improved! Thanks Sam for being so helpful!

6 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your glowing review. We are thrilled that Sam has provided exceptional service and positively impacted your experience with RingCentral!

Valorada con 5 estrellas sobre 5

RingCentral Really Good

RingCentral Really Good

We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogation with an app onto smart phones makes it easy for the company staff to stay in contact.

When we did have an issue Liam was fantastic in sorting it in a speedy manner so the service we receive is just as good as Ring central itself thanks to Liam.

1 de diciembre de 2023
Opinión espontánea
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Respuesta de RingCentral UK

We are delighted that RingCentral has effectively met your communication needs, especially during challenging times. Liam and our team are dedicated to providing exceptional service, and we are thrilled that he could resolve any issues promptly for you. Thank you for your fantastic review and for choosing RingCentral!

Valorada con 5 estrellas sobre 5

Haaris was very helpful

Haaris was very helpful in sorting out our account to ensure we could call the countries we needed to on it.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for sharing your positive experience! We are thrilled that Haaris was able to assist you in configuring your account to meet your specific needs.

Valorada con 5 estrellas sobre 5

Very helpful from start to finish

Very helpful from start to finish, excellent customer service.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your feedback! We are happy you had a positive experience with our customer service team. Providing helpful support is what we strive for; we are glad we could meet your expectations!

Valorada con 5 estrellas sobre 5

Liam was super helpful in assisting me…

Liam was super helpful in assisting me in choosing new phones and accessories.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

We are proud that Liam provided excellent assistance in choosing your new phones and accessories. At RingCentral, we strive to provide personalized support to meet each customer's unique needs, and we are glad to hear that Liam delivered on that promise. Thank you for being a loyal RingCentral customer!

Valorada con 5 estrellas sobre 5

Exceptional Service from Liam Smith


Exceptional Service from Liam Smith at RingCentral

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:
I cannot speak highly enough of the exceptional service provided by Liam Smith at RingCentral. From the moment I reached out with inquiries about their services, Liam was attentive, knowledgeable, and incredibly helpful.

Liam took the time to understand our specific business needs and offered tailored solutions that exceeded our expectations. His expertise in RingCentral's products and services was evident, and he patiently guided us through the setup process, ensuring that everything ran smoothly.

Not only was Liam responsive and professional, but he also demonstrated a genuine commitment to ensuring our satisfaction. He went above and beyond to address any concerns or questions we had, providing prompt assistance whenever needed.

Thanks to Liam's guidance and support, our transition to RingCentral was seamless, and we've already begun to experience the benefits of their powerful communication platform. I have no hesitation in recommending Liam Smith to anyone seeking top-notch service and expertise at RingCentral. Thank you, Liam, for your outstanding assistance!

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for sharing your wonderful experience with Liam and for choosing RingCentral! We are thrilled that Liam provided exceptional service and made your transition to our platform seamless. Delivering tailored solutions and ensuring customer satisfaction are our top priorities, and we are glad to hear that Liam went above and beyond to meet your needs!

Valorada con 5 estrellas sobre 5

Have had a great experience opening my…

Have had a great experience opening my ring central, thanks to Fayo Akinbisehin for making it an easy process throughout.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

The Review Team appreciates your positive feedback! We are proud that Fayo provided you with excellent service and made your RingCentral experience smooth. We strive to ensure that every step of your journey with us is seamless and satisfactory. Thank you for choosing RingCentral!

Valorada con 5 estrellas sobre 5

RingCentral Really Good

RingCentral Really Good

I have been using RingCentral for a few years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost affective. Looking forward to SMS capability for the UK coming soon which can only enhance RingCentral even more! Love it.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your wonderful review and for choosing RingCentral! We are pleased our platform has been reliable, easy to navigate, and user-friendly for you over the years, especially during such challenging times. We appreciate you and your business!

Valorada con 5 estrellas sobre 5

Been with Ring Central for well over a decade.

I have been with Ring Central for well over a decade now and would happily recommend them.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your loyalty and for recommending RingCentral! We are honored to have served you for over a decade, and we greatly appreciate your continued trust in our services. We value your feedback and look forward to continuing to meet and exceed your expectations for many years to come!

Valorada con 5 estrellas sobre 5

It was a great experience

It was a great experience, sorted all my needs over the phone, great doing business with them.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for choosing RingCentral for your communication needs! We appreciate your fantastic feedback.

Valorada con 4 estrellas sobre 5

Adviser was clear great customer…

Adviser was clear great customer service.
So far service is great.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your review; it is great to hear that our service has been excellent for you thus far!
If you would like to share more about your experience, please email the Review Team at review@ringcentral.com.

Valorada con 5 estrellas sobre 5

Great support from Sarika

I am yet to use ring centrals services properly as I’ve only just onboarded. However, I’d like to leave a special review to Sarika who has been very supportive during the onboarding process. She’s helped me get ahold of the onboarding team and has supported me with getting things sorted with my account. I’ve heard many good things about ring central so I’m looking forward to my sales team using it.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your kind words! The Review Team is thrilled to hear about your positive experience with Sarika during your onboarding process. We are confident that you and your sales team will find great value in RingCentral's services. We are proud to welcome you to RingCentral!

Valorada con 5 estrellas sobre 5

Good service

Quick support. Sorted out setup quickly and even get some discount

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your fantastic review; we are proud to provide you with quick and reliable support consistently!

Valorada con 5 estrellas sobre 5

RingCentral really tries hard to please

They offer 'human' phone support 24/7/365. Their staff is courteous, Knowledgeable, and strives to provide excellent service. This is not easily found with the majority of vendors who either charge for support or provide an 'online' chat service.
Additionally, over the last 9 years that I have been using the product, RingCentral has always been continuously improving and updating it, with new features, that are relevant to businesses, without a prohibitive additional cost.
Thoroughly recommend it.

4 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your glowing recommendation, Peter! We take pride in offering round-the-clock human support and continuously improving our services to meet the evolving needs of businesses like yours. Your satisfaction is our top priority, and we are grateful for your loyalty over the past nine years.
We look forward to many more years together. We are here to support you whenever you need us!

Valorada con 5 estrellas sobre 5

Great system and service

Our company has been with Ring Central since 2016. We find the system very easy to use. Support are always speedy at replies and very helpful.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your continued trust in RingCentral; we are proud to be your chosen communication platform for several years now, and we look forward to serving you for several more! We are delighted you find our system easy to use and that our Support Team has always been responsive and helpful. Providing excellent service is our priority, and we are here to support you every step of the way!

Valorada con 5 estrellas sobre 5

Ringcentral works!

Ringcentral works!

I use it daily as a useful internal & external communication platform and find it very easy to use.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

The Review Team appreciates your feedback! We are glad that RingCentral has become an essential and beneficial part of your daily internal and external communications. Our goal is to provide a platform that is not only effective but also user-friendly! Thank you for being a loyal customer.

Valorada con 5 estrellas sobre 5

Great Cloud Based System

We have used a RingCentral for our business since 2016 and have never encountered any issues using a cloud based communication platform. Great functionality for calls, texts, contacts, audio and video conferencing. Having a system which can be used across multiple devices is invaluable to us when working remotely. We are due to expand the business and contacted the RingCentral support team for advice. 'Haaris' one of the technicians was very helpful and was able offer suggestions for making changes to the current set up and adding additional lines.
Excellent customer support, I would not hesitate to recommend RingCentral to other businesses.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your support and kind words! We are thrilled to have been your trusted communication partner since 2016. It is fantastic to hear that our platform's functionality and flexibility have been instrumental in supporting your business needs, especially during remote work. We appreciate your high praise of our customer support and recommendation; thank you again for being a loyal RingCentral customer!

Valorada con 4 estrellas sobre 5

Ring Helpfulness

Team has a lot of patience for those that are novices in IT and Phone, really appreciate the support and helpful learning picking up the system. pretty simple system to learn and utilise effectively!

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your feedback! The Review Team is proud that our team's patience and support have made your experience with RingCentral positive. We strive to provide user-friendly solutions and assist our customers in navigating our system effectively. We appreciate you and your business!

Valorada con 5 estrellas sobre 5

Glad we moved to Ringcentral

Very good solid platform for calls. Easy system to use and the setup was easy. Good support addressing questions and we also have a UK Account Manager. SMS coming soon which will be very handy.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Thank you for your feedback! We are glad you find our platform easy to use and that our Support Team and your Account Manager are great at assisting you and answering your questions. We appreciate you and your business!

Valorada con 5 estrellas sobre 5

Great Product

I have been really happy with the onboarding service via RingCentral. It was a little tricky at first because I did not have the correct information to hand as part of the Ofcom - Know Your Customer.
Application is excellent, my business has improved 100% with a slick communications system.

5 de marzo de 2024
Opinión espontánea
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Respuesta de RingCentral UK

Hi Daryn, thank you for your positive feedback! The Review Team is proud that our product has improved your business communications. We appreciate you!

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