RJ Living Opiniones 

264
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We absolutly love our Henri dining chairs. They are comfortable and high quality, perfect for our dining table. Our only frustration is the length of time it took for them to be dispatched. Despite... Ver más

Valorada con 5 estrellas sobre 5

Great communication from RJ Living team members when picking up items. Effortless collection of our lovely cushions for our new couch - very happy!

Valorada con 5 estrellas sobre 5

Great service, great furniture. I’ve fallen in love with your furniture designs, they’re wonderful! The delivery service was great too; prompt, polite and careful when manoeuvring through tight apar... Ver más

Valorada con 5 estrellas sobre 5

RJ Living didn’t disappoint. This is my second on line purchase for furniture and their products are well made and just beautiful. Delivery was quick to the Sunshine Coast and the delivery drivers wer... Ver más

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 672616447

  1. Tienda de muebles
  2. también en la categoría
  3. Tienda de mobiliario para cocina
  4. Tienda de mobiliario para salones
  5. Tienda de muebles de exterior
  6. Tienda de muebles para dormitorio

Escrito por la empresa

RJ Living embodies the relaxed, Australian way of life; thoughtfully creating designs that enhance the natural beauty of your home. Our products are designed in-house by a passionate female-led design team. Our mission is to create pieces that can’t be found anywhere else, so your space is truly a reflection of you. Since 2012, RJ Living has operated as a family-owned Australian business. The business was born out of a desire to deliver unique designer furniture without an inflated price tag.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 53% de las opiniones negativas

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4,5

Todas las opiniones

(264)

179 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Misleading advertising very slow dispatch

The worst company order 1-2 day dispatch to have it shipped 12 days later and told up to 20 days delivery time with no tracking - buyer beware taking them to the ACCC.

1 de noviembre de 2025
Opinión espontánea
Logotipo de RJ Living

Respuesta de RJ Living

Hi Kate,

We’re really sorry to hear about your experience — this is certainly not the level of service we aim to provide.

We’ll reach out directly to the contact details linked to your name so we can look into your order urgently and work toward a resolution.

Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.

- RJ Living Team

Valorada con 5 estrellas sobre 5

Amazing Customer Service

I've purchased a dining table and 6 chairs from RJ Living, they are absolutely stunning and beautiful quality. Although one chair arrived damaged, Donna from customer support was extremely attentive and helpful, immediately organising a replacement and pickup of the damaged chair. Such a smooth process. Amazing service all round, and so happy with my new dining area.

12 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lovely product

Great product, as in the description. Multiple delays on the shipping time.

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Two great experiences.

We have had two great experiences dealing with RJ in the last few months . From the service team at Hawthorn, right through to the delivery team customer care & communication were tops.
We look forward to dealing with RJ Living in the future.

7 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service.
Easy to order online, communication about delivery good and the side table was well packaged and arrived on time.

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Surprisingly made our space feel like home

This coffee table honestly changed the whole vibe of our living room. It made the space feel warmer, cozier, and way more inviting. The oak finish adds such a nice natural touch, and it really ties everything together. Every time someone visits, it’s one of the first things they notice.

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience with RJ Living

Fantastic experience with RJ Living. The furniture looks even better in person, delivery was smooth, and the quality is excellent. Really happy with the whole process and would definitely order again.

3 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Experience

Absolutely terrible company to shop with. I received a Stella console table that had a hole in the back, cracks in the terrazzo top, chips of veneer falling off, scrapes and peeling of wood to the draw edgings and corners. I sent an email straight away (within 10 minutes of receiving the item) with plenty of photos. It took days for the company to acknowledge me (I had to chase them for a response). After a week of back and forth, the company offered me a $800 partial refund to to keep the object (it was over $2000). I explained I wanted a refund and to return the faulty item. The company stated they couldn’t give me a refund until the item had reached their warehouse, was inspected by their team and then it would still take 5-7 days for the refund to hit. I proceeded with this option as it was the only one they were giving me. They told me to wrap the item in towels or packaging that I purchase myself (for a faulty item that is their fault). The courier was booked in to pick up the item. No surprise, the courier did not show up to pick the item up when it was scheduled. The company now haven’t responded to my emails but the earliest that the courier company can pick the item up again is one week away; meaning any kind of refund is at least 4 weeks away from the date of delivery - for a faulty item. I had to chase the courier company too, RJ living did not.
Kathleen has been awful to deal with, no real help and doesn’t answer the questions asked. I have put a PayPal dispute in which the company has also ignored.
I would never purchase from this company again.

The company offered me a small amount

21 de octubre de 2025
Opinión espontánea
Logotipo de RJ Living

Respuesta de RJ Living

HI Tash,

We’re really sorry to hear about your experience — you deserved far better, and we apologise for the frustration this has caused. We’ll reach out directly to the details linked to your name so we can review what’s happened and work toward an amicable resolution.

Thank you for bringing this to our attention.

- RJ Living Team

Valorada con 5 estrellas sobre 5

I have visited the RJ Living showroom…

I have visited the RJ Living showroom twice in that past month and have had the most amazing customer experience.
I have recently relocated and your Stylist Anna Harris helped me select the best furniture options for all my rooms . Her attention to detail and how to maximise space and which furniture would suit best including furnishing accessories and rugs was absolutely brilliant and I would highly recommend her . Can’t wait for the products to arrive especially the bedroom which will look stunning I’m sure

21 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love the product

Absolutely love the product, appears as stated on the website. A lovely wood grain. A great storage solution. Perfect in our home.
Great communication in regards to delivery.
Delivered with care, delivery team provided up to date communication as to their arrival, already assembled.

21 de septiembre de 2025
Opinión espontánea

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