Top experience, unbelievable showroom, I brought a defender and my salesman was micky, top bloke and very efficient getting this sorted within a matter of days 10/10. Tom BCT LOGISTICS LTD
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Sold a Ranger Raptor to these cars via carwow. All pictures taken, thorough selection of images including all 4 tyres, two brand new for my peace of mind to sell (had over 3mm left on originals). Pric... Ver más
I purchased a Volkswagen amorak which I had viewed online. I had read some of the reviews and decided that I was going to travel down from Glasgow in order that I could view the vehicle and the premis... Ver más
Nothing short of being best in class service . From enquiry to delivery and follow up . Simply one of the best I’ve ever dealt with -
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Used cars for sale in Coventry & Warwickshire: Road Star Automobile: Competitive finance deals, part exchanges welcome, call now!
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Absolutely dreadful dreadful company to…
Absolutely dreadful dreadful company to deal with. You need to re write your own pathetic reviews about yourself. Very very poor standards and customer approach.
Great Car Dealership in Coventry
Great Service the Owner Obih is a very Nice Guy ! Joseph goes above and beyond I am well happy with the sale as I came to them to purchase a maserati and trade in one i wasnt happy with, i bought one from another dealer exclusive cars gb and there was all surprises and alot of issues im so happy i found roadstar great job guys thanks loving my new car
Whilst the salesman was friendly.....
Whilst the salesman was friendly, the manner in which the car was presented to me was abysmal. Firstly, I'd travelled for an hour to see and test drive the vehicle. When we arrived, it was still penned in amongst several cars albeit with the engine running. The vehicle had been there for some time as the battery was flat but I wasn't told that when I turned the engine off. I was left to my own devices. I thought I'd broken it lol. Nobody spent any time with me trying to "sell" the vehicle. The car had been neglected since it arrived it seemed. There was a smell of mildew inside the car and boot. Low and behold, the seatbelt was covered in it; not great.
The body work was badly scratched on one side, deliberately it seemed. When asked if it would be repaired, I was told "no", but they might try T cut..... Although the car had an AA inspection some 8 months prior, the test drive revealed a noticeable rattle in first and second gear. When pointed out to the salesman, I was told, "But the AA check was OK".....not the point....it was not ok when I drove it.
What I found most uncomfortable was the way one of the staff approached and addressed the salesman we were talking to with a query. He stood and hovered near the desk, staring intensely at the salesman. When the salesman acknowledged him, his manner was abrupt and unprofessional as he said something along the lines of "Key for....it needs moving" with a degree of contempt I was appalled by.
Needless to say, I did not purchase the car which I had been seeking for several months, given the colour combination, spec etc... Had it been even adequately prepared and satisfactory, they'd have had the sale there and then. The poor salesman looked unhappy to be working there ; either that or he just was not interested in the job. Possibly the worst experience of viewing a car I've ever had. Maybe the £7800 price tag of that car didn't warrant their interest as much as the much pricier cars on sale; but no matter if that was the case, it was the car I wanted and had put myself out to view/test drive. Quite a surreal experience.
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