Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a Stompa single bed in white, which was much cheaper than on John Lewis. Bed arrived in 3 days. Good communication from delivery company. Good solid bed and easy to put together in a very smal... Ver más

Valorada con 1 estrellas sobre 5

Ordered a bed in March 2025 with a 3-6 week wait time. After 8 weeks, no bed and no communication from RTG. When I contacted them they had many excuses (manufacturing, supply etc, as per other user ex... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

DO NOT USE! ordered and paid up front for expensive bunk bed. never arrived, kept sending holding (seemed automated) messages saying experiencing delays with suppliers. Months later never arrived.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Couldnt speak more highly after my order with Room2Grow. The bed is fantastic, i spend ages researching different options and found the perfect combination on their website. Delivery was a littl... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Escrito por la empresa

The UK's leading on-line retailer of children's beds, furniture and accessories. Creating happy spaces for your child to grow, learn, develop and discover who they want to be. Our product experts will help you find the perfect bed and furniture, from bunk beds, midsleeper beds, high beds and storage beds.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

554 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,8

Todas las opiniones

(554)

22 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very Happy!

Ordered a Stompa single bed in white, which was much cheaper than on John Lewis. Bed arrived in 3 days. Good communication from delivery company. Good solid bed and easy to put together in a very small room. My daughter was very pleased with it.

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a high sleeper bed with desk…

Ordered a high sleeper bed with desk and futon.
Easy to order. I received an email to say that someone would contact me within 5 days to arrange delivery and assembly. I had a call on day 5 and they arranged to deliver and assemble the bed two days later. The bed took one hour to assemble, and the men were very lovely. They took all the rubbish away with them and the bed looks lovely. Can’t fault the service. My only slight issue was that, the bed was slightly overpriced compared to other company’s. But other company’s didn’t offer the assembly service. So overall we are very happy.

5 de julio de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback

Valorada con 5 estrellas sobre 5

Easy shopping experience

Very easy website to navigate and get to the product you need. Was slightly cheaper than elsewhere and various specifications of the bed we wanted for my daughter were available. Delivery was arranged quickly and smoothly after the order had been processed and the we received the bed just a week after we ordered it. Product was of high quality as expected.

3 de junio de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Wonderful bed

Wonderful bed
From the various options on the website, we found the one suitable for us. We are very pleased with the purchase!

22 de mayo de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback

Valorada con 4 estrellas sobre 5

Great communication all the way through…

Great communication all the way through from placing the order.
Really fast delivery, very efficient.
Item packaged very securely and delivery went smoothly.
Item as described .
Would shop with Room to Grow again

15 de mayo de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback

Valorada con 5 estrellas sobre 5

Hadn't checked the trust pilot before…

Hadn't checked the trust pilot before ordering and would have likely put me off, however I ordered a matress and all went fine, admittedly it was originally due on the Wednesday but was rescheduled to the friday but not the end of the world! Good product, thanks!

1 de mayo de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Smooth experience, great products

I’ll admit, I was a bit skeptical after reading some reviews post-purchase, but my experience was actually seamless. I ordered a bunk bed with two mattresses and received an instant confirmation.
The communication was excellent: the manufacturer messaged me the very next day to book a delivery slot. They offered a window 15 days out between 10:00–12:00, and the driver arrived right at 10:00 sharp. Everything arrived in perfect condition with no missing parts or damage. The quality is exactly as described, and most importantly, the kids absolutely love their new beds. Definitely a 5-star experience for us!

13 de abril de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Good Experience for Mattress

I was a little worried before ordering anything from this website because of trustpilot point but i wanted take the risk because of price and product. I bought a mattress for my new born. The shipment was very quick and well packed.

3 de abril de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your review

Valorada con 4 estrellas sobre 5

reasonable experience, good mattress

Bought a Stompa mattress for my kid, which is great. Perfect little first mattress for her first "big bed".

Order process was straight forward, however after not receiving any shipping notification 5 days after placing an order, I reached out via email. Had a response back to say it'll be sent the next day, which it was and was shipped over night. A shame I had to chase, and given how quick shipping was done very much felt like it was done because I chased. Hence the 4 stars instead of 5.

10 de febrero de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, easy ordering system. Product as expected

9 de marzo de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your review.

Valorada con 5 estrellas sobre 5

2 Double bed with under bed storage

We ordered 2 double beds for our sons, we reached out to the company before we placed the order to see if they did military/blue light discount. Their response was quick and they confirmed they do not offer this but offered a complimentary 3%.
We then place the order, received email confirmation immediately and dispatch email with in days.
The delivery was directly for the manufacturer, but when I had queries, they got back to me quickly and with the information needed.
We received the beds within 2 weeks of ordering.
We are please with our service and communication we had and would happily reuse the company and recommend to friends and family.
Beds were hard to build but we managed, this was just our choice of beds and not paying for the building options. This does not reflect the company! Maybe just consider this service if you order a complicated piece.

25 de febrero de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback

Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company.
They never sent the bed we ordered and said the refund had been paid when nothing appeared in our bank. Fraudulent company and it’s sad it’s still going and making children suffer. The positive reviews are not real.

25 de abril de 2025
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

I'm very sorry the previous owners haven't contacted all their customers due to them no longer in business. As we have advised all their customers, we strongly suggest you contact your card provider to do a chargeback or a section 75. The reviews are NOT paid for, if you had placed an order with us, you will see what service we offer our customers since 2003.

Valorada con 1 estrellas sobre 5

Placed an order for a bed and 1 week…

Placed an order for a bed and 1 week later they send an email saying I must pay £75 delivery charge.As below.

If you want to continue with your order you would need to pay an additional £75.00 for delivery. If you don’t want to go ahead with this we can arrange a cancellation and full refund. Sorry for the inconvenience Please advise what you would like to do?

Just make sure you pay on a credit card or you might not get your money back according to past reviews.

27 de enero de 2026
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback. I would like to clarify some of the comments you have made below that are incorrect, you placed your order on Saturday 24th Jan we sent you an email regarding the delivery on Tuesday 27th (2 Working Days) advising you as advertised on our website there's a delivery surcharge for your area and it advises you on our site to call us if you live in that catchment area (link below) for which you didn't follow. You requested a refund on the 27th and it was issued on the 27th. As stated many times below the issue with refunds was due to the previous owner of this website and NOT the current owners has evidence shows.
https://www.roomtogrow.co.uk/delivery-and-assembly/

Valorada con 5 estrellas sobre 5

Perfect item and delivery was on the…

Perfect item and delivery was on the requested day by polite and helpful drivers. The bed we ordered it fantastic quality and far exceeds our ecxpectations.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your review

Valorada con 1 estrellas sobre 5

Scam, scam, scammity, scam!

This company will take your money, with no intention of delivering any goods, and will then refuse to give you a refund.

I have lost over £1000 in trying to buy furniture from them. Initially the goods were "late" then they told me my money had been refunded but my bank has confirmed no refund has been received. Ever since then any of my attempts at communication with Room to Grow have been entirely ignored. I have reported them to Action Fraud and to my bank. Action fraud have advised that Room to Grow is now under investigation.

I can't believe they are still being allowed to operate with the sheer number of people from whom they have accepted payment without ever delivering any products.

Coming soon on the next season of of Rip off Britain, by any chance?

The fact that the company has changed hands and now the old fraud isn't the new owner's issue to deal with...evasive and suspicious.

The 5 star reviews....paid for in my prejudiced opinion.

Worst thing: kids are the ones suffering. We are all parents who work hard and save to provide for our families and they've taken resources away from our children for their own benefit.

They keep blaming the previous owners but new bad reviews keep on coming. Also, why in your right mind would you buy a business with so many bad reviews and where "the previous owners" clearly stole people's money? The whole story of "it's the previous owners who dun it! We're totally legitimate." seems a bit odd.

16 de diciembre de 2025
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

I'm very sorry the previous owners haven't contacted all their customers due to them no longer in business. As we have advised all their customers, we strongly suggest you contact your card provider to do a chargeback or a section 75. The reviews are NOT paid for, if you had placed an order with us, you will see what service we offer our customers since 2003.

Valorada con 1 estrellas sobre 5

Be very wary of this site

Be very wary of this site. I’m still waiting for a bed ( see previous posts) Why would you buy a business that has so many bad reviews. The reply from the so called “New Owners” advised that the so called “previous owners “ would contact me. I am still waiting.

8 de febrero de 2025
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

I'm very sorry the previous owners haven't contacted all their customers due to them no longer in business. I'm very sorry the previous owners haven't contacted all their customers due to them no longer in business. As we have advised all their customers, we strongly suggest you contact your card provider to do a chargeback or a section 75

Valorada con 5 estrellas sobre 5

Fast, impressive service

Easy to navigate website. Delivery organised and received within 48hrs of placing the order. My daughter loves her new bed, which was super easy to put together and feels very sturdy. First time purchasing through Room to Grow and I am very impressed. Will be ordering again for my eldest, who now has bed envy!

5 de diciembre de 2025
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Excellent product delivered on time!

Excellent product delivered on time with the expected high quality. Lead time of 4-6 weeks adhered to. Well informed delivery service by logistics provider. TeePee Bed Frame is of an excellent build quality with easy build instructions provided. This is the 2nd children's bed I have purchased from RoomToGrow in the past 3 years and both are excellent!

13 de octubre de 2025
Opinión espontánea
Logotipo de Room to Grow

Respuesta de Room to Grow

Thank you for your feedback.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más