Ordered a Stompa single bed in white, which was much cheaper than on John Lewis. Bed arrived in 3 days. Good communication from delivery company. Good solid bed and easy to put together in a very smal... Ver más
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Consulta las opiniones de los clientes
Ordered a bed in March 2025 with a 3-6 week wait time. After 8 weeks, no bed and no communication from RTG. When I contacted them they had many excuses (manufacturing, supply etc, as per other user ex... Ver más
La empresa ha respondido
UPDATE NOV 2024 - Bank issued refund and are pursuing Room to Grow for fraud. SCAM - DO NOT USE. All positive reviews are fake. DO NOT PLACE AN ORDER WITH THEM! Reported to tradi... Ver más
DO NOT USE! ordered and paid up front for expensive bunk bed. never arrived, kept sending holding (seemed automated) messages saying experiencing delays with suppliers. Months later never arrived.... Ver más
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Información sobre la empresa
Escrito por la empresa
The UK's leading on-line retailer of children's beds, furniture and accessories. Creating happy spaces for your child to grow, learn, develop and discover who they want to be. Our product experts will help you find the perfect bed and furniture, from bunk beds, midsleeper beds, high beds and storage beds.
Información de contacto
Merchants Quay, Ashley Lane, BD17 7DB, Shipley, Reino Unido
- 01943 660476
- hello@roomtogrow.co.uk
- www.roomtogrow.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Yet another bad review- placed the…
Yet another bad review- placed the order online to be told that they only had half the order in stock. I asked for a refund which they agreed to and I’m still waiting 6 weeks later for any return on funds, and total lack of communication. They have taken my money and the items didn’t even leave their premises!

Respuesta de Room to Grow
Friendly support team
I don't usually leave reviews but the customer support team were really helpful chasing my order. After a few weeks I received my order and the bedside tables were exactly what I was looking for, same as in their images. They are good quality and sturdy.

Respuesta de Room to Grow
This company is 0 stars
This company is 0 stars. Placed an order in March with a 10 day delivery advertised. Had to raise a complaint through Klarna and still nothing and no refund. Finally showed up in May without any communication. I had already had to buy a bed for my child as couldn't wait any longer for them. Now they won't respond to my return request. No answer on the telephone number. No answers to numerous emails. Avoid this company at all costs.

Respuesta de Room to Grow
It's a pity I can't give it 0 stars
It's a pity I can't give it 0 stars. Placed an order last month and still no sign of the item. No answer on there telephone number and the email correspondence is painfully slow and unhelpful.
Truly shocking service leading to unhappy kids waiting for a bed. Wish I read these reviews before wasting time, effort and money with Room to Grow. I would avoid at all costs
Ordered never arrived
Order bunkbeds that should have been delivered in 6-8 weeks. In week 11, I cancelled the order. I have emailed at various times to be given no clear date.
Dont be fooled and don’t bother ordering from these guys you are just wasting your time and they should be closed down!

Respuesta de Room to Grow
Completely incompetent
Ordered a desk for my daughter on 22nd April which had a 5-10 day delivery and still no sign of it 4 weeks later.
I’ve emailed them twice and I was told “there seems to have been an internal error with the system. This has now been rectified.” I still haven’t received my order. I’ve asked someone to call me back as I want a full refund and no reply. There’s also no contact number on their website.

Respuesta de Room to Grow
Worst quality flat pack I ever assembled
The quality of the fittings for their beds is shockingly bad. Assembled the bed as per instructions and on lifting it to move it in place it all came apart. Fittings are loose, no grip and impossible to tighten properly. If you do the metal clamps either bend out of shape or punch through the wood breaking it. They even sent the wrong parts but makes little difference as am not going to keep it
Placed an order for a bed over 8 weeks…
Placed an order for a bed over 8 weeks ago. Tried ringing to chase the order but the phone just rings out and goes to answer machine which says to email. I had already emailed the days ago and had no reply. This is appalling customer service. Wish I’d seen all the other reports of people in the same situation before I’d placed my order! Will be reporting them to Watchdog
I ordered new furniture for my son’s
I ordered new furniture for my son’s
Room. No communication on delivery date. Have called serval times and getting either one liner unhelpful emails or nothing at all!!! It’s a total joke!

Respuesta de Room to Grow
Easy to assemble, well made furniture
Bought furniture for my little sister's new bedroom and she loves it!
The bed and wardrobe are really sturdy and it was all easy to build

Respuesta de Room to Grow
Top quality kids bed from room to grow
very happy with the bed I bought from room to grow. looks extremely high quality as it is well made and sturdy

Respuesta de Room to Grow
The bedroom set we chose fit perfectly…
The bedroom set we chose fit perfectly into the room and its lovely. The delivery was a couple of days late but we were kept informed by the delivery company. Will definitely recommend to my friends!

Respuesta de Room to Grow
Ordered a mattress on 9th April
Ordered a mattress on 9th April. Still waiting despite several emails and customer service informing me they would look into it and get back to me asap.
No communication, no approximate delivery date, no tracking information.
Will never ever buy from this company again.

Respuesta de Room to Grow
Ordered a bed in February
Ordered a bed in February. Nearly May and it has not been delivered and they have not indicated when it will be delivered. They have ignored my last three emails. Neither phone number I have found for them works.
I have been waiting four weeks for a…
I have been waiting four weeks for a delivery date of bunk beds, the customer service number doesn't exist and they only reply to every four emails, saying they will be in touch when they have a delivery date, do not buy from this company. I am now cancelling my order and will order else where.
Awful company and service
Awful company and service. Ordered a child's high riser bed with sofa and desk under it in February. Informed that it will take 6-8 weeks to arrive and still nothing. I messaged them to ask when it will arrive and was informed that the delivery team will get back to me with an eta. They didn't get back to me with an eta. I have just messaged them again to ask for an eta or I will be requesting a full refund. This is the worst company I have had the displeasure to work with.
Ordered a small double bed
Ordered a small double bed, great customer service and good delivery

Respuesta de Room to Grow
Amazing
Amazing, 100% recommend. The quality of the bed & mattresses was excellent. We also paid indoor installation & it was very quick and hassle free.

Respuesta de Room to Grow
Wardrobe & Bed purchase
Items arrived on time and delivery guys were super helpful. Great quality products and would certainly recommend to others.

Respuesta de Room to Grow
Disgusting experience
Disgusting experience. Have been waiting 4 MONTHS for the delivery of a bed and a wardrobe. The wardrobe arrived flat packed with marks all over it. The bed - I paid £115 extra for to have it built and they failed to put it on the delivery teams rosta. Leaving my 4yo crying her eyes out because she thought her bed was finally here. Nobody to contact. Absolutely disgusting considering the amount I’ve spent. Never again! Wish I’d have read these reviews first!

Respuesta de Room to Grow
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