Rip-off merchants
Recently been completely ripped off by this garage. I got several quotes for a minor service & MOT. Ropley Motor Services' was £184, which wasn't the cheapest, but I decided to book with them as I'd been happy with their service in the past and they still had good reviews. When I collected the car, I was shocked to be met with a bill of £323. I was told the £184 quote was the price for an MOT plus oil & filter change only, but they had also replaced the fuel filter, air filter & cabin filter - none of which were due for replacement according to the manufacturers service schedule. They claimed that they inspect all of the filters and replace them if necessary when they carry out a minor service, but I consider they are doing unnecessary work in order to deliberately overcharge customers. This seems to be a common scam not only restricted to this garage.
I eventually got them down to £233 after they removed 2 of the new filters and reduced the labour charge, but I still feel totally ripped off by a garage I thought I could trust, and wanted to warn others.