ROX - Diamonds & Thrills Opiniones 1226

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a wonderful experience from start to finish with Samantha finding my birthday present which I purchased my beautiful Tag watch Sam couldn’t have done any more to make my purchase more special I... Ver más

Valorada con 5 estrellas sobre 5

Amazing service from this jeweller, especially from Chloe. I purchased some earrings but took an allergic reaction. Chloe put me in touch with Chopard who were really helpful and I was offered a repla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rox have been a joy to deal with, I have purchased multiple watches and jewellery from Rox and have never had a bad experience, they have always been very welcoming to me and my family and great to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased an engagement ring from Joanne and had a great experience. I’m yet to propose but they were able to talk me through all the details regarding the ring. I particularly liked that I was able t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería
  2. Joyero
  3. Relojería

Escrito por la empresa

Award winning luxury retailer ROX is one of the UK’s most exciting and inspiring jewellers, with exceptional customer service and daring designs at the heart of the company. ROX brings you breathtaking diamonds, luxury watches and contemporary cutting edge designer jewellery straight from the catwalk.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 33% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

You rock ROX!


Chloe went above and beyond to source the Gucci watch I wanted and Jill was so helpful answering any questions I had.
My order was was quick and easy to do and when my watch arrived, Wow! It was so beautifully gift wrapped.
Thankyou 😻

18 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Highly recommended

I would just like to say a really big thank you for the prompt and efficient service that I have received from start to finish.
The transaction was effortless and every question I had was efficiently answered. I will definitely shop with ROX again.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding

I walked past the Rox store and instantly got taken back by the beautiful window display.
We were greeted by smiling and inviting staff. They listened to my ideas of what I was looking for and produced a few options that were exactly what I had in mind. Their customer service was outstanding, professional and very knowledgable. The aftercare of my purchase, information and documents were all swiftly taken care of and made the whole experience a very pleasant one. Thank you all and especially Giulia.
I will definitely be back soon,
Lucy (from Suffolk)

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received my order and wow the…

I received my order and wow the packaging was absolutely amazing, didn’t expect it at all. Really impressed and will ordering Rox again.. Thank you for making the packaging amazing!

19 de octubre de 2024
Valorada con 5 estrellas sobre 5

Engagement diamond

My fiancée and I had an excellent experience with Aharan at Rox while selecting a diamond for our engagement ring. Aharan’s friendly and professional approach made the entire process smooth and enjoyable. She was incredibly knowledgeable, guiding us through all the options without any pressure, and really listened to what we were looking for.

What stood out was how she made my fiancée feel so comfortable and involved throughout the decision-making process, which made it even more special. Thanks to Aharan’s help, we found the perfect diamond, and we couldn’t be happier with the service we received. Highly recommended!

13 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Jeweler

The customer service has been impeccable and they could not do more to help. The communication has also been without fault and the jewelry itself is beautiful.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company

Excellent company, would not hesitate to use again.
Item was despatched quickly and was in beautifully presented packaging.
Delivery company DPD was not so good but Rox jewellers responded immediately, great customer service which is getting rarer these days.

26 de agosto de 2024

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