Red Rock Estate & Property Management Opiniones 

350
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Ver más

Valorada con 5 estrellas sobre 5

Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Ver más

Valorada con 5 estrellas sobre 5

Prompt response to my query to resolve the login issue. Pleased with efficient service by Tracey Povy

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

350 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(350)

115 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast and Efficient Service…

I recently needed to speak with the accounts department concerning an accountancy query. Stacy kindly phoned me and during my conversation, I found her to be both polite and efficient. I particularly appreciated her approachability and helpful manner. We quickly agreed on a plan moving forward and I know if I have any future issues, I can approach Stacy without hesitation.

17 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Red rock have been a very good…

Red rock have been a very good maintenance company so far since we purchased our flat in April 2024. Stacey Head in the finance department has been particularly helpful with any enquiries we have had, responding quickly and resolving any issues quickly.

14 de enero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Must comply with rules

Must comply with rules. Copy of building insurance is required to have by each household.

Be clear what is covered and what is not covered by insurance.

Charges applied for late payment.

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stacy

Stacy provided me with essential information promptly. Stacy is very helpful and a great asset to Redrock.

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stacy Head I spoke to Stacy about my service…

I spoke to Stacy about my service charge, she requested I put the information in an email to her which I did straight away.
Within 5 minutes I had a reply from her that resolved my problem.
I’m very grateful to Stacy for the manor in which she resolved my problem, polite, professional and clearly customer focused.
Stacy is a great asset for Red Rock.

19 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is in relations to Flat 2 Arc 85…

This is in relations to Flat 2 Arc 85 London road Stanmore Middlesex. I would like to praise the work of Stacy Head who has always tried to resolve any problems I have had with my accounts. She is prompt and very cordial in dealing with any outstanding matters. We need more people with her attitude in your company.

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service from Stacy

Stacy from Red Rock Property Management provided excellent communication and top-notch professionalism.
She always responded quickly, was incredibly helpful, and handled everything with great care.

Thanks to her support, everything went smoothly and stress-free.
She is a kind and reliable person, making the whole experience truly pleasant.

I highly recommend her services.
Thank you, Stacy!

11 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stacy Head

Stacy Head of Red Rock has been extremely professional in answering my query on bills and expenses accounts. He knows hos job and he has been very clear. I appreciate his services and availability.
Sergio Grasso FLAT 12 Tutelage Court.

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent effecient service

Excellent. Stacy was very effecient with responding to my query and was able to provide a suitable solution/answer to my query. This is a good standard of customer service which should be adhered to. Good job.

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I telephoned requesting help.

I telephoned requesting help with a billing enquiry and spoke to Stacy Head at RRPM. I was spoken to with respect and politeness. The help provided was informative and explained well. This was followed up by email providing written information in support. First class customer service made it a pleasant experience.
Thank you.

3 de diciembre de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más