Red Rock Estate & Property Management Opiniones 

350
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Ver más

Valorada con 5 estrellas sobre 5

Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Ver más

Valorada con 5 estrellas sobre 5

Prompt response to my query to resolve the login issue. Pleased with efficient service by Tracey Povy

Información sobre la empresa

  1. Compañía de administración de propiedades

Escrito por la empresa

Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

350 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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4,5

Todas las opiniones

(350)

115 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Stacy Head, Credit Control

From the moment I reached out, Stacy was incredibly professional, knowledgeable, and attentive to my needs. She took the time to answer all my questions and ensured I understood every detail of the financial processes. Her expertise and patience made a potentially overwhelming situation feel manageable and stress-free.

17 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stacey is always very helpful & efficient

Stacey was very helpful when dealing with my elderly mums account, she took the time to listen and was very professional at all times and super efficient with forwarding me the information that I requested.

10 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stacy Head from RRPM

Stacy Head is highly professional and efficient in managing accounts, ensuring clear communication and prompt resolutions. A pleasure to work with from an agent’s perspective.

5 de marzo de 2025
Valorada con 5 estrellas sobre 5

My recent interaction with Stacey Head…

My recent interaction with Stacey Head was great! She was very helpful, supportive and was able to resolve my concerns in the first go. Excellent service, just what’s needed and expected. Thank you

14 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Richard Ward was great for me

Richard Ward was great for me, arranging key fobs to be delivered through the post the next day for urgent access.

Also a nice guy when meeting up with him at my block, he’s got a big job to turn it round but seemed a decent, honest, reliable guy and someone you can work with to get some results.

5 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Red Rock admin team were great tbh

Red Rock admin team were great tbh, because they were really helpful, kind, professional and curtiuous (even though I was late with Service Charges! Thank you B.B.)

They helped me quickly to make the payment, understood the problems I was having with email, and suggested a better alternative, explained the process I needed to follow, and now those matters are all resolved. Which is a weight lifted off my bank account (aha) and shoulders!

Genuinely decent staff with a positive attitude when handling customer queries, I appreciate the curtiousy and empathy. All the best, Mike

5 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Renting made easy

Renting made easy! I am a freelancer, so renting can be tricky at times. Charlie from Red Rock took all the hassle out of the process, responding to queries in a timely manner and supporting me through the process from start to finish. I was really impressed, especially after contacting so many estate agents - some of which were just downright rude. A refreshingly positive experience, and I'm now happy in my new home.

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and always polite.

Always happy to help, Stacey Head, credit controller, will deal with your query, no matter how large or small. She is polite and never makes you feel silly even if your question may be. Especially patient with older people.

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Red Rock

The team at Red Rock, and in particular Stacy Head, are always quick and efficient in answering my queries. They are always very helpful and pleasant to deal with.

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful support

I’ve engaged with Stacy on a couple of topics related to service charges. Both experiences have been positive and the issues were addresses promptly.

20 de enero de 2025
Opinión espontánea

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