We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.
La empresa ha respondido
I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Ver más
Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Ver más
Prompt response to my query to resolve the login issue. Pleased with efficient service by Tracey Povy
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Red Rock House, CO16 0AT, Essex, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Stacy is always reliably helpful and friendly.
Our dealing with Stacey have been really smooth. If she wasn’t able to call back, she was always responsive on emails and was able to resolve our situation quickly and efficiently. Thank you.
Stacey Head was very helpful and efficient. Very pleasant.
Beverley Barnard was very useful in managing my affairs / account
I had a recent query regarding invoice payments and Stacy was very helpful and rectified my issue without delay. Thank you Stacy.
In my dealings with Stacy, I can honestly say I found her to be very professional, willing to help, informed and approachable.
Jason
Stacy was extremely helpful and called back when promised.
We sorted the issue and then followed up
Stacy from the accounting department was very helpful and friendly. Speedy reply via email and calls. Highly recommend!
Stacey head is very professionnel
She is help me with my query account
Thank you
I emailed RedRock about payment of my service charge and did not actually expect a response. Stacy Head in Accounts Department responded to confirm receipt of my message, assuring me also that she would include a note on the payment in my account. Her response was prompt and the tone vary warm. This is much appreciated.
Stacy in accounts is always very efficient and helpful. Thank you! It makes a process stress free which is much appreciated.
It is the best company I have ever had contract with.
The company is really supportive, staff is helpful. Purchase Ledge Team-just BRILLIANT. It is really great pleasure to have business with them.
We have provided Grounds Maintenance services to Red Rock for many years and find the team to be very helpful and friendly. The Purchase Ledger team respond to and resolve any queries quickly and keep us in the loop at all times. Thanks Megan for your help yesterday 😊
You are always prompt on any queries and payments.
Thank you very much to Megan Parrish for her professionalism and always helping me with invoices.
She keeps me updated and send me an email for confirmation.
She is A*
I have an apartment in London and the previous managing agents were a nightmare. Out of the blue I received an unexpected invoice from Red Rock who I was unaware had taken over the service. I was hopping mad but I was delighted to find someone who was actually interested in helping me. Beverley was lovely, understood my problem, and set the wheels in motion to resolve the issue. Service as it should be, thx Beverley
Great service from Kaine - fast, efficient and reliable. Another great experience with Red Rock. Thanks.
Richard did exactly what he said he would do to fix the water problem. Very responsive and incredibly help.
Stacy Head returned my call promptly and quickly and professionally resolved my account query.
Stacy Head was quick to respond to my email and assured me every thing had been taken care of and my account had been updated. It was very good to receive a reply and I thank her.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.