RR Properties Opiniones 

65
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been renting through RR Properties for the last two years and have been really happy with my experience. The property has been a lovely place to live and the team have always been welcoming, prof... Ver más

Valorada con 5 estrellas sobre 5

absolute legends at rr properties! so helpful and understanding when we’ve never rented before, they made everything so easy! really nice people as well. will 10/10 recommend to another coming to the... Ver más

Valorada con 5 estrellas sobre 5

Rented with RR for 2 years, they're very quick to answer the phone and respond to problems in the flat. Easy letting process and always kept us updated on changes, maintenance, etc. Amar and Hayley ar... Ver más

Valorada con 5 estrellas sobre 5

Hi, I am previous tenant of RR Properties. I left my flat in cromwell road because of covid-19, maintenance has helped me check my flat and make sure everything is fine while I am still away. Hopefull... Ver más

Información sobre la empresa

  1. Alojamiento en interiores
  2. Alojamiento para grupos
  3. Servicio de hospedaje para vacaciones
  4. Alquiler de apartamentos vacacionales
  5. Casa de vacaciones
  6. Alquiler de vacaciones

Información proporcionada por diversas fuentes externas

RR Properties has specialised in providing luxury international residential apartments in heart of Central London


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

65 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(65)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Stay

I stayed with RR properties for 3 years. Good flats, especially for students, offering plenty of space and facilities such as TV and AC.
The service was always prompt and efficient, both from the reception and from the maintenance team.

24 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent agency, with very good deals for great flats

I would like to recommend RR Properties to everyone, I was very happy for more than a year living in my bedsit. I felt very comfortable and safe in a building that had everything I needed. The building is continuously being taken care of: during my stay, carpets, lighting fixtures, among other things, were refurbished. The only time I needed something to be repaired, they sent someone the next day to fix it. The agents have always been kind to me. I would also like to mention that I doubt there is a better place to stay for people that come to London for the first time: I was able to reserve my bedsit from another country and when I arrived I was happy to see that everything was exactly as in the pictures, for a very good price. To summarize, I would totally recommend this agency and its flats to everyone. I will always remember my first happy year in this city, partly thanks to RR Properties. -Juan

10 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I moved to London in September last…

I moved to London in September last year, I looked through so many properties and finally chosed RR properties, cuz the location of the flat is convenient for my workplace, just 2 mins walk to the tube station (District Line) and the neighborhood is very quiet and safe. After I moved in, their service was good, if something went wrong, they would get back to you  and sorted it out very quickly. I'd like to stay with RR properties again if I come London in the near future

27 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am an American student relocating to…

I am an American student relocating to London For grad school and my biggest fear was how to find housing so far away. RR properties has made this process seamless, and so easy! I have not had trouble contacting them at all, very responsive and even scheduled FaceTime viewings of the studios I wanted to see. I would recommend them to any international students moving, as they take all your fears away. I am happy to update my review once I move in, but so far so good! I am very excited to move into my RR properties flat!!

12 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Willing to return

Hi, I am previous tenant of RR Properties. I left my flat in cromwell road because of covid-19, maintenance has helped me check my flat and make sure everything is fine while I am still away. Hopefully the situation will improve soon, once the circumstances allow, I plan to come back to stay with rr again.

29 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service, Good place!

The management responds to our request for assistance in a very quick and professional manner. The service makes me feel like living in a service apartment.

The in house laundry is good, they have a decent number of washing machine and dryer units which is convenient for the tenants.

The premises are rather safe with a working CCTV and a proper secure access. The place that I am living in, which is in Cromwell Road has no concierge but the management office always took cares of packages and mails delivered to us. The place is also close to Gloucester tube station and 2 minutes walking distance to Saisnbury's supermarket which make this place really convenient.

However for your maximum satisfaction renting here, please do always have a viewing for your room in person if possible and do check all the offered amenities.

28 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I came to leave a review for RR…

I came to leave a review for RR Properties. I have been a tenant with them for 2 years now in Cromwell Road. They have always been very understanding and I just wanted to express how well they have coped given the current Covid-19 lockdown. Many companies are going bust, but rr is still here intact, reliable and they continue to provide maintenance service with flexibility! This is a well deserved review.

24 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been staying with them during…

I have been staying with them during the quarantine. The apartment is very comfortable and I love the location, it is right by a huge superstore! The staff were very quick to answer my calls and help me with my maintenance issues. I'm very grateful for their services and highly recommend the agency.

23 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely rogue and cut throat agents…

Extremely rogue and cut throat agents and landlords!
Avoid them like the nasty disease, cancer!

23 de enero de 2020
Opinión espontánea
Logotipo de RR Properties

Respuesta de RR Properties

Thank you for your feedback. However, we have been unable to verify any of the information you have described and cannot identify you in our client databse. We take feedback from our customers very seriously, so please could you contact us directly at info@rrproperties.co.uk so we can resolve this issue for you.

Valorada con 5 estrellas sobre 5

I came here to leave a review

I came here to leave a review, and I am disgusted to read that some tenants, maybe the genuine tenants, have left such negative reviews over such petty and childish matters. I rented a property from this company. My wife caused unintential damage to a wall, and I offered to pay for it, the matter was resolved amicably. If as a tenant you want free accomodation then, there are lots of parks to sleep in. My experience was pleaseant, of course some staff do not have 1st class english, but that is the current state of our economy. Thank you RR Properties for a pleaseant stay.

26 de octubre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

really bad service

23 de octubre de 2019
Opinión espontánea
Logotipo de RR Properties

Respuesta de RR Properties

Dear Kirill Suharev and your girlfriend,

You moved in on 29 June 2019 and moved out 29 September 2019. You stayed in the one bedroom flat for three months. Every time you had concerns regarding your bed and wifi, coming to our office several times, we have always provided you with the quickest and utmost quality service in solving these issues.

When you moved in, as a professional and highly renowned letting agency, we made sure and provided your one bedroom flat spotlessly cleaned. However, when you moved out three months later on 29 September 2019, unfortunately we found the flat left in an unprofessional non clean condition. Hence, we had to hire an independent cleaning company to clean the flat and charged at an incredibly reasonable rate of £15 per hour. Equating to £75 for 5 hours of spotless cleaning of the flat.

We are sure you understand that it is our duty to provide the next tenant with a spotlessly cleaned home as we did with you. Providing a clean home when tenants check in and tenants leaving the home cleanly when checking out are the conditions of the contract with which you signed and agreed to. Additionally, the £75 pounds charged for cleaning is not for our profit, it goes immediately and directly to the service provider. Hence, it is disagreeable that this results in a ‘really bad service’.

Best regards,

RR Properties team

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