I've just inqiured about their quotations today. Their virtual assistant, Mira, was very good. However, the first 2 agents were not helpful and he/she apologized for the inconvenience caused. Got the... Ver más
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Consulta las opiniones de los clientes
DON'T do it, trust me. RSA web is the absolute worst ISP there is for a range of reasons. Want to spend hours on call = join RSA web. Double billing, weeks of no internet due to "activatio... Ver más
I have a outstanding query that is almost 2 months old. I am tired of following up getting fake promises. My ticket has been escalated so many times but its seems they don't care. Best part it's a pro... Ver más
A patient team of support allows me to give the thumbs up on this ISP. They don't run away or blame your IT equipment or set up but give good and patient advice where needed. Enjoyed my ca... Ver más
No consta que haya invitado a opinar recientemente
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Many thanks to Asiphe for assisting me…
Many thanks to Asiphe for assisting me quickly and accurately with my query 🤗 She was very helpful 🙏Well done Asiphe 💐
Assistance was quick and swift
Assistance was quick and swift. Asiphe was great. Thank you.
I am disappointed and so upset with…
I am disappointed and so upset with RSAWeb. Received it on the 3rd of March 2026 and from the beginning - Trial of the whatspp sms will show -things i complained about - On the 10th same months it wasnot working for 2/3 days because next door had similar router and it affected our network - they ordered to replace router - when the couier guys delivered after 2 days he mentioned that they have been returning and collection other routers around town Again they just block ports without consulting their customers. My entire schedule because i work from home - i couldn't do work stuff And man did they have an attitude. Think twice before joining ... there is no excellent service - R385 WAS THE INITIAL PAYMENT FOR 2/3 MONTHS AND LATER IT WILL BE R595
MONTHLY - NOW THE STATEMENT SAYS I HAVE TO PAY R1300 SOMETHING - I AM CANCELLING I DONT WANT TO WAIT AND THE BILLING I WANT IT REDUCED- I WISH THEY LOSE CLIENTS AND BE SCRABED - reference: RSA#3983451
Thank you Yanga
Yanga was absolutely awesome in…
Yanga was absolutely awesome in explaining the process fully,stayed on the line while I made my payment and made sure all my questions were answered. Happy with the service I received today!
Very helpful and quick assistance
Very helpful and quick assistance
Great customer service from Fadia
Great customer service from Fadia , she helped me thoroughly, we were up and going while still on the call. She would be the go to person for future.
Fast and to the point
Fast and to the point. Problem was quickly sorted
Yanga is the best
Yanga was very helpful and helped me very nicely.
RSAWEB fantastic service
Your fantastic agents, are incredibly helpful and really go the extra mile.
Special thanks to Yanga 😊
Situation managed well
Situation managed well
Questions was answered
Yanga assisted me nicely with all my…
Yanga assisted me nicely with all my enquiries. He was such a great help.
Yanga’s
The easiest 5 stars! Quick assistance and easy access to their agents. Thank you Yanga for the great help.
Saskia Adams assisted with setting up…
Saskia Adams assisted with setting up my router and activating the service. She was professional and highly skilled. Well done.
Every Month Back to back issues
I am tired of the back to back issues. Every month I am sitting with the same issues. My account gets paid and yet you sit with no internet. Last month I had to speak to over 10 people in the space of a week just to get the internet up and running. Then you get a phone call asking you to remove the bad review cause the internet is on. Meanwhile I am back to the same situation. Account paid and no internet. It’s one story after the next. Every agent at RSA gives you a different story! No one ever leads you in the right way. Truly feel that these agents aren’t trained properly
The consultant were great thank you again.
The consultant were very friendly and great ,his name is Sibongile Ntsongwana
Yanga's customer service is excellent…
Yanga's customer service is excellent and very professional , very helpful .
Yanga was great
Great service by Yanga
Excellent Service As always
Excellent, efficient and super helpful service from Yanga.
Thank you so much!
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