RS Electrical Supplies Opiniones 

7188
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We're very happy with the product selection and quality that we've ordered from RS Electrical Supplies. Our order was delivered promptly and we are impressed with the customer service.

Valorada con 1 estrellas sobre 5

If I could leave 0 stars I would. Purchased Satin Brass fittings and paid £16 delivery, took more time to arrive than is OK for the delivery charge. Arrived and they are labelled Victorian Satin Bra... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Misleading advertising: Ordered VPAB4125BK, received VPAB412BK. Customer service admitted the advertised code was made up. Sent me 2 different products at double the price to build myself. Unfa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The cam lock on my Europa plastic enclosure broke and I needed to replace it. Found one online with RS Electrical. Called them. Very professional and helpful staff confirmed the part would fit the e... Ver más

Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda de componentes y repuestos electrónicos
  3. Servicio técnico de calefacción y calderas
  4. Tienda de iluminación
  5. Tienda de equipos de seguridad

Escrito por la empresa

Since the company was established in 1990 R.S.Electrical Supplies have become an efficient and reliable eletrical supplier to the trade and industry. We are proud to be part of a national consortium of buyers, the IBA, which enables us to offer customers the best prices on the market. With over 40 years eletrical experience we offer a friendly and helpful service to all our customers. We also offer a fast efficient delivery service and consider ourselves No 1 in our field.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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3,3

Todas las opiniones

(7188)

14 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Avoid this company

Avoid this company, it is possibly a scam. I ordered "in stock" supplies 3 weeks ago but have not received them or heard anything from the vendor. I have written several emails, called dozens of times and nobody is picking up the phone. I have re-ordered the same items from other vendors and have already received them. I will now keep asking for a refund and will report fraud if I don't hear back in a few days.

19 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order not filled despite having paid

I ordered some items on 29th August and they still didn't arrive, even though on the order confirmation it said it woudl come in 5-6 days. I have sent several emails to chase but not received any reply. Is this a scam?

29 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Communication could be better

I had a long list and of what I needed for our kitchen and the quickest way to source these was to call. I spoke to Izzy who was very helpful and sent me a quote. Advised it would be 2 days for delivery. We were in a rush to receive the items so I placed my order same day. Items did not turn up on the Friday when expected. I called to be told that some of the items were out of stock but due in on Monday. However only half of my order arrived. On calling again I was told that they were waiting on another delivery and my item would be sent on Thursday. The balance finally arrived on the Friday so a whole week was lost. If I had been made aware that not everything was in stock I would have sourced elsewhere.
They were though quite prompt with giving me a refund on items that ended up not being required.

20 de junio de 2023
Valorada con 5 estrellas sobre 5

I'm thrilled with my purchase from this…

I'm thrilled with my purchase from this electronic store. The delivery was fast and secure, and my order arrived without any problems. The product is working perfectly, just as described. It's refreshing to find a store that values customer satisfaction and takes the necessary steps to ensure a smooth transaction. I will definitely be shopping here again!

11 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good experience

Was looking for a number of Schneider switches of a certain finish and style and RS had best selection at a good price.
Ordered, delivered, now fitted…… good experience overall.

20 de junio de 2023
Valorada con 5 estrellas sobre 5

Prompt service and delivery

I ordered some sockets and a light switch, followed up my order with a phone call to ask that they be delivered asap. The items were in stock and although I had to wait in a queue for 30 mins the lady I spoke to was very helpful and assured me the order would be despatched on time. I received the order this morning and am very impressed by the prompt service. Will use again for sure.

28 de junio de 2023
Opinión espontánea

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