Run & Ride Opiniones 

246
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I won't bore you with the long backstory, but my wife needed some Hoka brand rocker trainers. The gentleman who assisted us (I think his name was Matt) could not have been more helpful. He took all t... Ver más

Valorada con 5 estrellas sobre 5

Perfect service does exist and it’s proven with every visit here. Matt and his team are a great bunch of people who go out their way every time to achieve what you need, from running to cycling there... Ver más

Valorada con 5 estrellas sobre 5

Cannock Chase Winter Classic - This was a great MTB XC event to start the season. The course was great, taking in some tough climbs, fast descents and technical single track. As always, Run & Ride o... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Dirty Nocka endurance mountain bike event. Great event, venue, course and atmosphere. Criticism - transition area was too far from the start/finish (timing mat), probably 1/4 of the total lap distance... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. Servicio de alquiler de bicicletas
  3. Tienda de reparación de bicicletas
  4. Tienda de artículos para correr

Escrito por la empresa

The West Midlands best bike & running retailer based in Milford, Stafford. As well as sales, repairs, bike fit & gait analysis we're very much about the local community & offer regular social rides & runs plus regular events & our athletic club (RRAC) membership.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

246 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(246)

3 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I had a great day 😀 a wonderful…

I had a great day 😀 a wonderful course lots of rolling hills. So if it's on next year and a Saturday then God willing I will be back

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Run & Ride

Thank you for your feedback & support, Paul. Hope to see you next year!

Valorada con 5 estrellas sobre 5

Great event

Great event! Toughest half marathon I’ve ever ran. Well organised- clear signposts on route, free parking, lots of toilets at start. Would highly recommend if you want to test yourself. Puts a sub 2 on another level.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Run & Ride

Thank you for your feedback & support, Matt. Hope to see you next year!

Valorada con 4 estrellas sobre 5

Dirty Nocka 6 hours MTB pairs.

Dirty Nocka 6 hours MTB pairs.
Well organised event. Knew what was happening and when.
The course was just about right with nothing to technical.
The only thing I would change is the position of the transition area, too far away from the start/finish line.
Would definitely do another.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Run & Ride

Thank you for your feedback & support, Richard. We'll certainly take on your comments for future races. Hope to see you next year!

Valorada con 4 estrellas sobre 5

Really well organised trail run

Really well organised trail run. Great course and well marked out. It had a really nice friendly atmosphere. Tough in parts but that’s all part of the fun and probably loved it more for that reason. Can’t wait for the next running event they do!

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Tony. Hope to see you next year!

Valorada con 5 estrellas sobre 5

Really well planned event

Really well planned event, the route was great. Lots of helpful and supportive staff and marshals. The 'hub' had a lot of fun stuff going on (also plenty of loo's which is always important!)

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, James. Hope to see you next year!

Valorada con 4 estrellas sobre 5

Dirty Nocka endurance mountain bike…

Dirty Nocka endurance mountain bike event. Great event, venue, course and atmosphere. Criticism - transition area was too far from the start/finish (timing mat), probably 1/4 of the total lap distance. This meant that in the pairs timing, the first part of any lap was potentially ridden by the other rider. Also the start/finish was immediately on entering the arena, so any potential sprints were only about 20m long. Far better to have a couple of 100m straights with a 180deg turn to spice things up if two riders were racing each other.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Run & Ride

Thank you for your feedback & support, Ian. We'll certainly take on your comments for future races. Hope to see you next year!

Valorada con 5 estrellas sobre 5

One of the best race experiences I've…

Cannock Chase Half Trail Marathon was one of the best race experiences I've had. Plenty of car parking, room for camping, well laid out arena. Food and drink available. Brilliant course (not for the faint hearted). Excellent family/friendly atmosphere.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Run & Ride

Thank you for your feedback & support, Richard. Hope to see you next year!

Valorada con 4 estrellas sobre 5

Challenging course and well organised…

Challenging course and well organised although the first few miles were a struggle due to the route taken and volume of starters, this was a similar problem to the last one. However the course is great, well signposted and with plenty of feed stations. Great fun and an enjoyable challenge.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Run & Ride

Thank you for your feedback & support, Scott. Hope to see you next year!

Valorada con 1 estrellas sobre 5

Not a very honest company

I tried to defer my entry to this race and I contacted the race organiser on 9th Sept - he replied telling me I had to do it via racespace. I contacted racespace as I couldn't work out how to defer. Race space said that the race organiser hadn't allowed this option. I went back to the race organiser who didn't reply until after the 2 week cut off. He then did reply and told me I was too late. I pointed out that I had tried to do this earlier and I have had no response. I rang Run and Ride several times and I kept getting told the organiser wasn't available. I am not the only person that has had this problem as it turns out. As a race organiser myself of a large 10k road race i find this unacceptable. A road race carries lots of expense but it still makes a profit and we can offer deferrals why can't this race and why be so difficult about it. Why not just be honest! It is the lack of honesty that is bothersome. Sadly I won't be entering a run and ride event again and I won't be encouraging the athletes I coach to, either.
As can be seen from the response below they aren't great. I tried to cancel/defer my race BEFORE the 2 week cut off but couldn't. How many times do I need to point this out?

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Hi Caz, we are disappointed that your experience at one of our events was not a positive one. However, our terms & conditions are listed on every event page & are agreed by all entrants prior to payment. It is made clear that you have the option to process & refund or transfer a credit yourself at any stage up to 2 weeks before the event. We believe our refund policy is fair and gives our customers the opportunity to cancel entries whilst also protecting our own business once we have committed to costs. We’ve looked at many other companies and found that most no longer offer refunds at all.

Have a good day.

Valorada con 5 estrellas sobre 5

Worth entering, brilliant event!

Brilliant event, well organised, lot of thought put into the route. Tough but enjoyable route. Friendly organisers. Only negative would be plastic cups to ask runners to carry their own refillable cup. Will be back next year.

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Elaine. We're glad you enjoyed it. A quick note on the cup issue - all our cups were bio-degradable. Hope to see you next year!

Valorada con 4 estrellas sobre 5

Well organised and great atmosphere - consider ditching the plastic cups??

Well organised and great atmosphere. Trail route just a nice mix of ups and downs.
Only issues for me is the use of plastic cups and bottle at check points and at the end.
Consider this being a cup/plastic free race? Lots of other trail races are already doing this - get runners to carry their own little cup for a drink at checkpoints?
Other than that - I will be back next year and thank you for organising.

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Sally. We're glad you enjoyed it. A quick note on the cup issue - all our cups were bio-degradable. Hope to see you next year!

Valorada con 5 estrellas sobre 5

Ran the Cannock Chase Half Trail…

Ran the Cannock Chase Half Trail Marathon on the 26th Sept. Well organised, friendly, fantastic but tough route. We will definitely be back next year.

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Andy. See you next year!

Valorada con 5 estrellas sobre 5

Ran the Cannock Chase half train…

Ran the Cannock Chase half train marathon in September 2021 and the event was brilliant.

The organisation was excellent and the course was very challenging and interesting.

It can’t be easy setting up events like this and the team aced it

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Ian. Hopefully we'll see you next year!

Valorada con 5 estrellas sobre 5

Great event

Great event, well organised! Would definitely run it again next year!!

28 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Stephen. Hopefully we'll see you next year!

Valorada con 5 estrellas sobre 5

Great customer service.

Great customer service.
Super friendly staff with wealth of knowledge and easy to talk with.
Excellent range of products and bikes (even at this time post Brexit and covid).
Laid back attitude compared to some shops I've been into, no pressure to buy anything but happy to chat and offer advice.
Always been pleased with how my bike feels after being in the workshop.
Being open on a Sunday is a bonus too!

5 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Alan. It's much appreciated & we look forward to helping you again in the future, maybe on a Sunday...? :-)

Valorada con 5 estrellas sobre 5

Garmin edge 830

Never used run and ride before, I looked at the reviews and all seemed OK. Easy process delivery was quite long but this was portrayed as you ordered. Really happy with the price and info they even sent me a free cover that was supposed to be in the deal after a quick phone call excellent service will use again.

3 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Mat. It's much appreciated. Enjoy your Garmin!

Valorada con 3 estrellas sobre 5

TRP Brake caliper

The service was good and it arrived quickly, but the box the item was in had clearly been opened and the item taken out. This was disappointing.

3 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Jenni. It's much appreciated. We are however disappointed that your experience wasn't totally satisfactory. Very occasionally our parcels are opened by the couriers to check a delivery address if the exterior label is damaged. We hope this won't deter you from giving us another try.

Valorada con 5 estrellas sobre 5

Fast delivery easy site to use

Fast delivery easy site to use. Trainers didn’t suit my foot so unfortunately had to return . Fast refund

3 de septiembre de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Melissa. We'd love it if you gave us another try. We currently have a great selection of running shoes in our sale - https://www.runandride.co.uk/collection/running-shoe-sale

Valorada con 5 estrellas sobre 5

Online Hoka order

Ordered of the website which was really easy. Delivery was faster than anticipated and the product lived up to expectation. Would definitely use again! Bought the Hokas for my brother and he loves them so much I may treat myself!

16 de agosto de 2021
Opinión espontánea
Logotipo de Run & Ride

Respuesta de Run & Ride

Thank you for your feedback & support, Rachel. It's much appreciated & we look forward to helping you again in the future with your own shoe purchase.

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