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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Waited over 2 months for delivery with no contact unless I contacted them for an update. 4 of the boards I needed were chipped as they opened and sent me half of a pack so were loose during transporta... Ver más

Valorada con 5 estrellas sobre 5

We've used them since 2017, and again in 2021 & 2024 and done all the downstairs laminate with them without a hitch. Good price and packages arrive safety, and the one hitch we had was fixed super qui... Ver más

Valorada con 5 estrellas sobre 5

Great company. Called me to confirm when my flooring would be delivered. It arrived 2 days later.

Valorada con 5 estrellas sobre 5

Finally found someone who delivers to the highlands and island for a reasonable price! Floor came quickly and unloaded with easy access. Delivery driver was really friendly! Will be recommending to... Ver más

Información sobre la empresa

  1. Proveedor de suelos de madera y laminados
  2. también en la categoría
  3. Tienda de pisos
  4. Tienda para la reforma del hogar

Escrito por la empresa

We are one of the largest discount flooring retailers in the UK. Laminate Flooring, Engineered Flooring, Solid Wood Flooring, Vinyl. We are also one of the UK's leading retailers in 3D wall panels.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

525 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,7

Todas las opiniones

(525)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really happy with our purchase

We telephoned for advice and they were extremely helpful The order came, it was very well packaged and everything was undamaged and complete. \the order arrived very quickly. We are very happy indeed with the product. Really good quality and reasonably priced.

14 de septiembre de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you so much for your positive review!

Valorada con 5 estrellas sobre 5

Amazing !!!

Ordered Sunday evening, arrived Friday.
Perfect flooring, amazing quality, value for money.
Will be ordering more for the rest of the house.

15 de septiembre de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you so much for your positive review!

Valorada con 2 estrellas sobre 5

Delivered only half the goods

Delivered only half the goods, were unresponsive to contact about the rest of the flooring

26 de agosto de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you for your review, We had delivered the correct amount as we sell in square metres, we dispatched the packs equivalent to the m2 you had ordered, Thank you, Any queries please contact us on NEF@saleflooringdirect.co.uk

Valorada con 5 estrellas sobre 5

Great experience

Great experience. We ordered the wrong flooring and had to send it back . The flooring that got sent back the courier service had damaged 4 packs. So went ahead and ordered the correct flooring . They was amazing through out. Their communication was brilliant. Now the company are helping me claim my money back from the courier service that I had used. Really friendly staff they went above and beyond for me and still are. Highly recommend !

7 de agosto de 2024
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Respuesta de Sale Flooring Direct

Thank you so much for your positive review!

Valorada con 5 estrellas sobre 5

Lovely flooring good price

Lovely flooring good price . Although it needs cleaning regularly the price you pay for a white gloss floor . But love it & arrived the next day lovely experience.

Thank you !

30 de julio de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you so much for your positive review!

Valorada con 5 estrellas sobre 5

Order of laminate flooring.

Website was nice and easy to navigate and to work out how much flooring was needed. Delivery time was really good.
Very pleased.

17 de agosto de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you so much for your positive review!

Valorada con 3 estrellas sobre 5

Damaged

Flooring is nice. Delivery poor - Turned up unannounced when I was at work and just left in the road. One pack completely damaged.

16 de agosto de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you for your review - Our standard weekday is usually between Monday to Friday & if there is a preferred date we can request this, Sincere apologies for any inconvenience caused,

Valorada con 2 estrellas sobre 5

Not happy

Not very helpful at all the size of the boards had recently been changed which meant what I was expecting didn’t arrive to be told I now had more boards due to the boards being made bigger but online it clearly stated 10 boards per pack I received 8boards per pack did email this over but was just brushed of to be told the board dimensions had changed so it worked out I had more than I order which is not right I spent £50 on next day delivery yes I ordered on a Saturday so even if you take Sunday out it should have arrived Monday but it arrived Tuesday be careful as next day is £50 but normal service day is £40 so your paying a lot for delivery

10 de agosto de 2024
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Respuesta de Sale Flooring Direct

Thank you for your review, The invoice & before purchasing the delivery date provided was Tuesday 13th, We had also been attempting to contact you & left you a voicemail as we did not want any confusion to occur, Thank you.

Valorada con 1 estrellas sobre 5

Very bad customers service,they ignore…

Very bad customers service,they ignore messages and not answer.
I was order sample and late made orders but the laminate flooring comes total different shades.

6 de julio de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you for your review, if you could send an email with possible time stamps of you letting us know you received different shades of laminate we would love to assist, NEF@saleflooringdirect.co.uk Thank you!

Valorada con 1 estrellas sobre 5

Absolutely horrendous service

Absolutely horrendous service everyone I spoke to just lied .. Ordered a week ago still waiting.. Was meant to be delivered in 2 days.. And now they haven’t even got it in warehouse.. just cancelled the order.. Unbelievable

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

First class service. Order issues Immediately resolved. perfect delivery Thank you. Mark

28 de julio de 2024
Logotipo de Sale Flooring Direct

Respuesta de Sale Flooring Direct

Thank you so much for your positive review!

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