Sanctuary Bathrooms Opiniones 

1615
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hi chose these products as they looked great on line albeit at a premium price, they arrived quickly and had ongoing communication re delivery times from Sanctuary The products are in deed o... Ver más

Valorada con 5 estrellas sobre 5

Great products, prices and communication from queries to dispatch. The delivery driver was really helpful too. Perhaps a phone call / message to give you a specific time slot would help but it di... Ver más

Valorada con 1 estrellas sobre 5

Very disappointing experience. I had a very small window in which to receive the goods, so I contacted the company in advance and timed my order based on the delivery timeframe they gave me. I... Ver más

Valorada con 5 estrellas sobre 5

The true definition of five star customer service !!! Big shout out to Matthew especially. On top of that, they stock a huge selection of brands and options - there's not much to fault them ✨️

Información sobre la empresa

  1. Proveedor para baños
  2. también en la categoría
  3. Reformas de baño
  4. Tienda de espejos
  5. Tienda de puertas para duchas

Escrito por la empresa

Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.

sanctuary-bathrooms.co.uk

Escrito por la empresa


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 26% de las opiniones negativas

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4,4

Todas las opiniones

(1615)

347 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great seamless service

Great seamless service, from ordering to delivery, great product at a competitive price. Excellent delivery service, friendly, cheerful and on time.

14 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service

Extremely helpful, great communication regarding both our purchases and the delivery of the item, kept us informed throughout day regarding delivery which was greatly appreciated excellent service would definitely recommend

11 de abril de 2026
Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company. We waited months for a shower cubical and the company changed the expected date 4/5 times we were very patient and didn’t complain. When it arrived we realised we ordered the wrong size and needed to swap, paid the delivery charge for it to be swapped to the be told we needed to pay 15% due to the packaging, even though we spent thousands with this company. A swap in item cost us hundreds. Advertises as a classy company but poorly run with poor customer service. Each time delivery drivers arrived we were required to help them as they were clearly lifting over the legal limit. (The drivers were lovely!) again clearly cutting costs and run cheaply but happy to advertise as a established brand.

1 de abril de 2026
Valorada con 1 estrellas sobre 5

Good products and price

Good products and price, dreadful communication about the delivery, as well as little notice and inept handling of the actual delivery on the day.

16 de abril de 2026
Valorada con 5 estrellas sobre 5

Good service

I bought £2.5k worth of items from Sanctuary Bathrooms. They were cheaper than their online competitors, so I thought I’d give them a go.

Dispatch communication could be better. There was a delay due to one item holding things up, but I contacted them after a week via WhatsApp and they replied the same day with their apologies. The items arrived in good time after that.

I bought 'blind' and didn't realise the radiator I ordered had a different finish to what I was expecting. I was able to return it and received a refund without any problems.

If I ever have my second bathroom refitted, I won’t hesitate to use them again.

20 de abril de 2026
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