Hi chose these products as they looked great on line albeit at a premium price, they arrived quickly and had ongoing communication re delivery times from Sanctuary The products are in deed o... Ver más
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Consulta las opiniones de los clientes
Great products, prices and communication from queries to dispatch. The delivery driver was really helpful too. Perhaps a phone call / message to give you a specific time slot would help but it di... Ver más
Very disappointing experience. I had a very small window in which to receive the goods, so I contacted the company in advance and timed my order based on the delivery timeframe they gave me. I... Ver más
The true definition of five star customer service !!! Big shout out to Matthew especially. On top of that, they stock a huge selection of brands and options - there's not much to fault them ✨️
Información sobre la empresa
- Proveedor para baños
- también en la categoría
- Reformas de baño
- Tienda de espejos
- Tienda de puertas para duchas
Escrito por la empresa
Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.
sanctuary-bathrooms.co.uk
Escrito por la empresa

Información de contacto
Units 5, 6 & 7 Evans Business Centre, LS12 2EP, Leeds, Reino Unido
- 0113 244 4400
- info@sanctuary-bathrooms.co.uk
- www.sanctuary-bathrooms.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 26% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great seamless service
Great seamless service, from ordering to delivery, great product at a competitive price. Excellent delivery service, friendly, cheerful and on time.
Great service
Great service, quick delivery, very helpful team, good choice of products & competitive price. Brilliant
Sanctuary Bathrooms are just great
Sanctuary Bathrooms are just great - never let me down , great products and great services. Thank you
Fast Responce great product great price
Have used Sanctuary bathrooms many…
Have used Sanctuary bathrooms many times over the years, they deliver on time at a good price
Efficient ordering and delivery and…
Efficient ordering and delivery and good customer service.
Great quality bathroom accessories
Great quality bathroom accessories.
Competitive prices.
Order completed for pick up quickly.
Good communication.
Great service
Extremely helpful, great communication regarding both our purchases and the delivery of the item, kept us informed throughout day regarding delivery which was greatly appreciated excellent service would definitely recommend
Fast delivery and excellent price
Fast delivery and excellent price, what more could you ask for.
Product ordered on 06/03/26 on a 5-7…
Product ordered on 06/03/26 on a 5-7 working day delivery date.
Product arrived on 21/04/26 - 29 working days, (46 days in total)
Poor customer services
Failed to answer telephone calls (3 times), each time left on hold for a long term and then cut off. Failed to respond to messages left
Do not use this company
Do not use this company. We waited months for a shower cubical and the company changed the expected date 4/5 times we were very patient and didn’t complain. When it arrived we realised we ordered the wrong size and needed to swap, paid the delivery charge for it to be swapped to the be told we needed to pay 15% due to the packaging, even though we spent thousands with this company. A swap in item cost us hundreds. Advertises as a classy company but poorly run with poor customer service. Each time delivery drivers arrived we were required to help them as they were clearly lifting over the legal limit. (The drivers were lovely!) again clearly cutting costs and run cheaply but happy to advertise as a established brand.
Good products and price
Good products and price, dreadful communication about the delivery, as well as little notice and inept handling of the actual delivery on the day.
Beautiful bath arrived on the expected…
Beautiful bath arrived on the expected date ! Delivery service good .
Good service
I bought £2.5k worth of items from Sanctuary Bathrooms. They were cheaper than their online competitors, so I thought I’d give them a go.
Dispatch communication could be better. There was a delay due to one item holding things up, but I contacted them after a week via WhatsApp and they replied the same day with their apologies. The items arrived in good time after that.
I bought 'blind' and didn't realise the radiator I ordered had a different finish to what I was expecting. I was able to return it and received a refund without any problems.
If I ever have my second bathroom refitted, I won’t hesitate to use them again.
Punctual delivery of well packaged GSI…
Punctual delivery of well packaged GSI toilet in excellent condition.
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