Saniflo Specialists Opiniones 

275
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Ver más

Valorada con 5 estrellas sobre 5

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

George was an absolute superstar, quickly identifying and fixing the issue (fitting a new unit), whilst leaving the area very tidy at the end. First class service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver más

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Información sobre la empresa

  1. Fontanero

Escrito por la empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

275 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 37% de las opiniones negativas

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4,6

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(275)

90 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great, quick service!

Jordan arrived promptly to fix our macerator. He quickly identified the problem and removed what had blocked the mechanism.
He was very informative and answered all our questions as we have no previous experience of macerators.
I would happily recommend Saniflo Specialists to other householders.

4 de agosto de 2025
Opinión espontánea
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Thank you for the great feedback! We're so glad Jordan was able to sort the issue and provide helpful advice. We'll be sure to pass on your kind words to him! - Olivia

Valorada con 5 estrellas sobre 5

Great job Jordan!

The plumber, Jordan, was on time and finished the job without any fuss. He was efficient, polite and knowledgeable. Did a great job and cleaned up afterwards.

23 de julio de 2025
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Thanks for the great feedback! Glad to hear Jordan did a great job—I'll be sure to pass this on to him. - Olivia

Valorada con 5 estrellas sobre 5

Very happy with the service from this…

Very happy with the service from this company. Jordan was able to come the next day and although there was no issue with the sanivite he identified the leak coming from elsewhere.
I found the receptionist Olivia and Jordan the engineer to be friendly and professional. Great experience all round.

23 de julio de 2025
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Thanks so much for the kind words! We're glad Jordan could help and that you had a great experience with both him and Olivia. - Pete

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, prompt service from Olivia and Ethan

17 de julio de 2025
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Thank you for your kind feedback! - Olivia

Valorada con 5 estrellas sobre 5

Saniflo

The saniflo flow engineer called today, he was very efficient and helpful, I would highly recommend this company,

16 de julio de 2025
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Thank you for the 5 star review! - Olivia

Valorada con 5 estrellas sobre 5

Super star Jordan visited us due to our…

Super star Jordan visited us due to our toilet hose popping off (water everywhere). Saniflo were super efficient with communications and scheduling! Lovely character Jordan had a lovely can do attitude, nothing an issue, polite, hard working and friendly. Was a pleasure cant fault. Thank you! Five stars from us.

8 de julio de 2025
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Thanks so much for the great review! We're glad Jordan was able to help and made such a positive impression. We'll be sure to pass on your kind words – much appreciated! - Olivia

Valorada con 5 estrellas sobre 5

Very high level of service from beginning to end.…

Receptionist Olivia was very efficient clear and responsive in setting up the appointment. The accuracy of the appointment time was better than expected.
Paul the engineer did a very good job. He was knowledgeable, polite and had good communication skills fully explaining what he was doing. Completed the installation in an hour. Was very tidy and cleaned up any mess.
Overall a very good experience.

3 de julio de 2025
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Respuesta de Saniflo Specialists

Thank you for the kind feedback! We're glad we provided a smooth, professional experience. Much appreciated! - Olivia

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Engineer arrive on time completed his job and tidied up after the work was done.

2 de julio de 2025
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Thank you! We're delighted to hear everything went smoothly from start to finish. Appreciate your feedback! - Olivia

Valorada con 5 estrellas sobre 5

Great service

Great service. We had a broken macerator in one of our flats, Andy came out the same day and we had a new one fitted the next day. We did have to pay a deposit for the new macerator but I have no problem with that as we are new customers.

26 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you! - Olivia

Valorada con 5 estrellas sobre 5

Excellent service in…

Excellent service on the phone and in person. Very personable knowledgeable polite young man, who explained the problem and how he had sorted out. Bathroom left very clean

25 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you for your kind words! We're happy to hear you had a great experience both on the phone and in person. We'll be sure to pass on your feedback to our team! - Olivia

Valorada con 5 estrellas sobre 5

Great service from start to finish.

Had a problem on Saturday morning. Left a message on the answering service and was contacted by text same day with an offer of an appointment today. Kept me updated throughout.
Engineer Craig was totally respectful of our property. He pinpointed the problem, showed me what it was and what needed to be done and then talked through all my options. Craig left the bathroom clean and tidy - he’s a credit to the company.

10 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you for the great feedback! We're glad we could respond quickly and that Craig provided a professional service. - Olivia

Valorada con 5 estrellas sobre 5

Great communication and service .Ethan…

Great communication and service .Ethan who came to fix toilet was professional and polite .Explained everything he was going to do .Highly recommend keep up the good work.

10 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you for the great feedback, we will pass your comments on to Ethan! - Olivia

Valorada con 5 estrellas sobre 5

Brilliant service

Craig came to service the macerator and install a syphon for the unit. He was very diligent and explained everything about the unit and did a fabulous job. We would recommend saniflospecialists for all saniflo requirements.

10 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you for the 5 star review. We really appreciate it! - Olivia

Valorada con 5 estrellas sobre 5

Great customer service from start to…

Great customer service from start to finish. Booking was very efficient and the engineer was on site within 24. He was really friendly and fixed the problem straight away.

9 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you for your feedback, we are glad you had a great experience. - Olivia

Valorada con 5 estrellas sobre 5

Brilliant Service...

From contacting Olivia yesterday, Craig arrived this morning within an hours time slot. He was polite, knowledgeable and explained the problems of my 20yr old macerator. I agreed for him to replace it, fortunately he had one in his van.
Craig completed the work in a timely and efficient manner with no disruption or mess in my bathroom.
I would definitely recommend this company.

3 de junio de 2025
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Respuesta de Saniflo Specialists

Thank you so much for the great feedback. We will pass your comments onto Craig & Olivia! - Pete

Valorada con 5 estrellas sobre 5

Ethan provided a professional…

Ethan provided a professional repairing service today . He is polite and on time. He let me know what is the problem of my toilet . I highly appreciate this polite staff and his service.
In addition, the coordinatior Olivia responded my urgent calling quickly. In the communication process. She gave me felt this company is helpful and trustful .
I recommend anyone who need to fix their macerator type toilets . Let’s contact them.

30 de mayo de 2025
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Respuesta de Saniflo Specialists

Thank you so much for your kind words! We’re glad Ethan and Olivia could assist you promptly and professionally. We truly appreciate your recommendation! - Pete

Valorada con 5 estrellas sobre 5

Ethan was brilliant

Ethan was brilliant. Efficient and explained everything . Installed new unit with minimum disruption. Couldn’t be more pleased!

27 de mayo de 2025
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Respuesta de Saniflo Specialists

Thank you for the lovely feedback! We're thrilled to hear you're pleased with Ethan's work and the smooth installation. - Olivia

Valorada con 5 estrellas sobre 5

Fantastic experience, would recommend

I can’t fault my experience at all, fantastic from start to finish. My initial contact was with Olivia who was super helpful, understood exactly what I was explaining regarding the issues we were having. The call out was quick and I was informed along the way via texts the day before and an hour before the engineers arrival.
Craig was great, spent time working out what the problem was and showed me so I understood what was going wrong and what needed to be done.
Polite, knowledgeable, professional and you wouldn’t have known he had been here as everything was cleared and clean before he left. What a great experience!

19 de mayo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

We're so glad Olivia and Craig were able to provide a smooth, professional, and helpful experience from start to finish. We really appreciate your kind words! - Pete








Valorada con 5 estrellas sobre 5

Excellent Service

Ethan did an amazing job. Friendly, on time. Very informative, a credit to your company. Resolved the issue very quickly and also very good advice given, in order to maintain the system. Communication between the business by Olivia was great. Informed every step of the way. Can't fault the service I received. Amazing, keep up the good work. Everything fixed within the hour.

9 de mayo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you so much for the wonderful feedback! We’re thrilled to hear Ethan and Olivia provided such great service. Much appreciated!

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