Saniflo Specialists Opiniones 

275
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Ver más

Valorada con 5 estrellas sobre 5

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

George was an absolute superstar, quickly identifying and fixing the issue (fitting a new unit), whilst leaving the area very tidy at the end. First class service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fontanero

Escrito por la empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

275 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 37% de las opiniones negativas

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4,6

Todas las opiniones

(275)

90 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Well organised and competent

This company is so well organised and helpful. They are able to provide services quickly and provide a good short window for appointments so that you’re not waiting in for a whole day. The engineer that visited me was competent, friendly and helpful and was able to provide advice for the care of the macerater. Thank you

9 de mayo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you so much for your kind words! We're glad you had a great experience and that our engineer was able to help—your feedback means a lot! - Olivia

Valorada con 5 estrellas sobre 5

Rang yesterday regarding a macerator…

Rang yesterday regarding a macerator repair and had an appointment at 9am today. Problem rectified, prompt, friendly and knowledgeable. Would definitely recommend. Can now use the downstairs toilet again

9 de mayo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for the lovely review! We're so pleased we could help quickly and get your toilet back in action—really appreciate the recommendation! - Olivia

Valorada con 5 estrellas sobre 5

Great service.

Great service.

Turned up on time with plenty of notice, got the job done quickly and left no mess, can’t really ask for more.

6 de mayo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thanks for the great feedback! We’re glad everything went smoothly. - Olivia

Valorada con 5 estrellas sobre 5

Friendly and Professional Service

Friendly, prompt service from my initial enquiry to the completed repair of my Saniflo toilet. The engineer, Jordan Hughes, arrived on time, diagnosed the problem, replaced the faulty parts and left the toilet clean and tidy. All at a reasonable cost too.

2 de mayo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for your kind review! We're glad Jordan provided prompt and professional service—much appreciated! - Olivia

Valorada con 5 estrellas sobre 5

Professional and reliable

Our Saniflo unit in a downstairs toilet was constantly flushing and whirring so called out the Saniflo Specialists. The problem was resolved quickly, the system cleaned and toilet re-plumbed with minimum disruption. The plumber was very professional and answered any questions we had about keeping the system problem free. We decided to take out macerator cover (there was no hard sell!) for future peace of mind. Can highly recommend.

14 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for the great feedback! We're glad we could resolve the issue quickly and that you were happy with the service. We really appreciate the recommendation! - Olivia

Valorada con 5 estrellas sobre 5

Ethan to the rescue!

Ethan came to help with a leak we had in our Sani Flo system and he was fantastic. Very professionally, knowledgeable and very speedy.

Everything was fixed super quick, and was no trouble at all for Ethan. Thanks for helping us and for doing a great job.

23 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for the kind words! We're so pleased to hear Ethan was able to help quickly and professionally—I'll be sure to pass on your lovely feedback to him. - Olivia

Valorada con 5 estrellas sobre 5

Excellent trustworthy service

Polite personable service from booking through to completion.
Jordan the engineer was friendly and efficient and left everything clean and tidy. He was also very informative.
This is the second time we have used this company and won't hesitate to use them again

17 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for your continued trust in us! We're glad to hear Jordan provided such a positive experience. We look forward to helping you again in the future! - Olivia

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, engineer Ethan great guy, thankyou so much for a perfect job done. Highly recommend too.

17 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you so much for the kind words! We're thrilled you were happy with the service. - Olivia

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! With us within a couple of hours of our phone call. Very friendly, helpful, skilled and efficient engineer.

16 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thanks so much! We're glad we could help quickly and that you were happy with the service. We'll pass your kind words on to the engineer! - Olivia

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. Advance notice of arrival and prompt visit. Expert analysis of problem and efficient solution. Could not recommend more highly.

11 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you! We're so pleased you had a great experience. Really appreciate the high recommendation! - Olivia

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. Easy communication and kept updated at all times. Engineer was polite, respectful and efficient. Serviced our Saniflow and cleared drainage problem from connected shower and wash basin efficiently without any mess. Would highly recommend this company.

16 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for the lovely feedback! We're glad everything was sorted efficiently and cleanly. Really appreciate the recommendation! - Olivia

Valorada con 5 estrellas sobre 5

Plumbico

Olivia was a very nice young man. Explained everything to me and fixed everything. I will definitely use you again.
Thank you

7 de abril de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you! We're so glad you had a great experience. - Olivia

Valorada con 1 estrellas sobre 5

A bad experience

A bad experience. Friendly engineers but a call out to deal with macerator running randomly led to a leak from Saniflo toilet. Took 6 days for another engineer to come out. Their repair led to a worse leak. Had to pay an engineer registered on the Saniflo site to repair the leak and therefore paid twice. The company does not answer phone calls. They send automated texts saying they will call back. After I complained about the leak they caused and seemed unable to fix, asking for a partial refund, they ceased to respond at all. A very bad experience. I would not recommend this company at all.

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service from the…

Excellent customer service from the first phone call to completion of job. Friendly, professional and efficient. Craig was brilliant and fixed the appliance in under 30 mins leaving the bathroom spotless. I also didn’t feel at all as if I was being ripped off. Great job. Thanks

28 de marzo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you so much for the great review! We’re glad you were happy with the service and really appreciate the kind words about Craig. - Olivia

Valorada con 5 estrellas sobre 5

Contacted Friday and out by Monday

Contacted Friday and out by Monday! Polite and friendly communication both via messages and in person to arrange service. Engineer arrived on time, explained and fixed the issue promptly & made no mess! Thank you, would highly recommend.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thanks so much for the lovely review! We’re glad everything went smoothly and really appreciate the recommendation. - Olivia

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Jordan was polite and knowledgeable. He gave us options on what we needed to do. So pleased to have our toilet working again.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for the great feedback! We’re glad Jordan could help and that everything’s working again. - Olivia

Valorada con 5 estrellas sobre 5

Engineer was on time

Engineer was on time, friendly & efficient. Left no mess.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thanks for the kind words! We're glad you were happy with the service. - Olivia

Valorada con 5 estrellas sobre 5

Excellent service !!

Excellent service !!!
Arrived promptly and fixed the issue quickly and efficiently - lovely chap so polite and chatty and explained what the problem and what he was doing - highly recommend !

18 de marzo de 2025
Opinión espontánea
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Respuesta de Saniflo Specialists

Thank you for your kind words! We're glad you had a great experience. If you ever need us again, we're happy to help! - Olivia

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