Scott Findlay Opiniones 

1627
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We knew that the work would be done well and very proficiently. We have always had a good experience with Scott Findlay. The booking experience is good and any questions promptly answered. Also like t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arrived on time and completed work well and was helpful Minor issue resolved so we are pleased and will use them for boiler service next year too

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience with Scott Findlay company has been outstanding. Communications, updates, job reminders etc, always keeping you up to date. Good to have an office with actual people you can talk and com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The workman arrived on time, tackled the job professionally and was tidy and polite. Also, having an excellent professional answering the phone when you call is wonderful change. This company is excel... Ver más

Información sobre la empresa

  1. Contratista de calefacción
  2. Proveedor de calderas
  3. Empresa de gas
  4. Ingeniero de gas
  5. Servicio de instalación de gas
  6. Fontanero

Escrito por la empresa

Proud to have been voted Edinburgh's Best Domestic Central Heating & Plumbing Company 2023 in the Scottish Enterprise Awards, Scott Findlay is a local, family firm which is trusted by 1000's of clients to provide high quality, friendly and reliable service. We offer convenient one hour arrival slots so you can plan your day and send email and text reminders so you can keep track of your engineer. You can rely on us to look after all your gas heating and plumbing needs and we are accredited by Worcester Bosch at their highest Diamond level installer status so you know that your new boiler is being fitted by a professional and comes with market leading 12 year guarantee. If you're looking for experts in boiler repairs and servicing then we're the number one choice in the city for service and quality and all repairs are covered by a 12 month guarantee.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1627)

552 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Arrived on time and very respectful of my home. Would definitely recommend this company.

1 de julio de 2026
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Respuesta de Scott Findlay

We are really appreciative of your 5 star review and recommendation, many thanks Agnes!

Valorada con 5 estrellas sobre 5

Prompt, professional and transparent service

I had an excellent experience with Scott Findlay Plumbing & Heating and wouldn't hesitate to recommend them.

From the initial phone call, the customer service was excellent. The advisor clearly explained the pricing structure before I booked, which I really appreciated, and I found their rates to be very competitive compared with several other companies I contacted for quotes.

Although my issue wasn't urgent, they arranged for an engineer to attend the next day.

Engineer Jack Lumsden carried out the work and was professional, courteous, and knowledgeable throughout. He took the time to explain exactly what the issue was with the cold water storage tank and talked me through the solution in a way that was easy to understand.

What particularly impressed me was his attention to detail and pride in his work. Rather than simply replacing the faulty ballcock, he also fitted an isolation valve, explaining that it would make any future maintenance much easier and minimise disruption if work was ever needed again. It wasn't something he had to do, but it demonstrated real diligence and foresight. Everything was tested before he left, and he made sure the work area was left clean and tidy.

It's refreshing to deal with a company that is transparent about pricing, competitively priced, responsive, and delivers such a high standard of workmanship.

Thank you to Jack and the whole team. I'll certainly be using Scott Findlay Plumbing & Heating again and will happily recommend them to family and friends.

9 de julio de 2026
Opinión espontánea
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Respuesta de Scott Findlay

Thank you so much Kholoud for leaving such a detailed and thoughtful review! We're delighted to hear that you had an excellent experience from the initial booking right through to Jack’s visit. Clear communication and excellent customer care are a core part of our company values, but we’re especially happy to hear that Jack’s professionalism and forward-thinking has really made our service stand out. Thank you again for choosing us and for taking the time to share your experience. We look forward to helping you again whenever you need us!

Valorada con 5 estrellas sobre 5

Simply the best

Perfect company always arrive on time quietly carry out the service excellent result

25 de junio de 2026
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Respuesta de Scott Findlay

Thanks Pamela, this is lovely to hear!

Valorada con 5 estrellas sobre 5

Boiler service.

They contacted me to remind me my boiler was due a service. Arranged an engineer to call when it suited me and he arrived on time, carried out the work. Professional, courteous and respected my property. Excellent service once again.

26 de junio de 2026
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Respuesta de Scott Findlay

Thank you so much for the kind words, we really appreciate it Michael!

Valorada con 5 estrellas sobre 5

All staff helpful and courteous which is why we have used this company for at least 10 years .

Very helpful office staff. Appointment reminder and engineer arrived on tim e, wore overshoes and was polite and worked quickly and neatly.

22 de junio de 2026
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Respuesta de Scott Findlay

Thank you Gordon for the wonderful review! We always aim to leave as minimal mess as possible and to provide the best service that we can, so it's always great to have this kind of feedback.

Valorada con 5 estrellas sobre 5

Professional and helpful

Friendly, professional service. Very happy with the result.

24 de junio de 2026
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Respuesta de Scott Findlay

We are always appreciative of those who take the time to leave a review, so thank you very much!

Valorada con 5 estrellas sobre 5

Easy to get quote and book

Easy to get quote and book
Great communication and professional service
If only all trades operated like this

18 de junio de 2026
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Respuesta de Scott Findlay

Thank you Kate, our aim is always to provde the best possible customer service that we can, so it’s amazing to hear this kind of feedback. We hope to work with you again!

Valorada con 5 estrellas sobre 5

Good service


Good service, arrived punctually, fixed the problem quickly, and kept us informed.

18 de junio de 2026
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Respuesta de Scott Findlay

Thanks for sharing your positive experience, we really appreciate it!

Valorada con 5 estrellas sobre 5

Annual service.

Thanks very much for the annual service to our boiler. Your engineer carried it out very efficiently, and was very good at keeping us informed of what he was doing, and how long it would take. This was very much appreciated. We will certainly use the service again.

Wit

17 de junio de 2026
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Respuesta de Scott Findlay

We're really happy to hear that our engineer was efficient and kept you informed throughout. Thank you for your review and we looking forward to working with you again!

Valorada con 5 estrellas sobre 5

Excellant Serice

Arrived at scheduled time with the required spare part which was quickly installed and tested. The plumber was professional and pleasant and ensured everything was functioning correctly before he left. Very efficient service.

19 de junio de 2026
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Respuesta de Scott Findlay

Thank you, we really appreciate you taking the time to leave such a positive review!

Valorada con 5 estrellas sobre 5

Your guy Alan Eeles is a credit to…

Your guy Alan Eeles is a credit to Scott Findlay - he has visited us before and comes over really professional and friendly

19 de junio de 2026
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Respuesta de Scott Findlay

Alan will be very pleased to hear this, many thanks!

Valorada con 5 estrellas sobre 5

Good

On time, friendly, explained what was being done.

16 de junio de 2026
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Respuesta de Scott Findlay

Thank you David!

Valorada con 5 estrellas sobre 5

Immersion heater repair

Quickly and confidently diagnosed the issue with thorough explanation of the problems and the fix. Repairs done in a timely manner and equally thorough in explaining the process and follow-up

17 de junio de 2026
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Respuesta de Scott Findlay

We're grateful for the 5 star review Derrick, and glad we could fix the issues with your immersion heater!

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