Scott’s Jewellers Opiniones 

170
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Received my granddaughter's bracelet today she absolutely loved it The quality is amazing The price was amazing The whole thing from ordering to delivery was brilliant will definitely be recomm... Ver más

Valorada con 5 estrellas sobre 5

I got a ring from these and it arrived today 1st I am really happy with and would highly recommend scott jewellers for anything it is my 1st time of using these and would definitely go back to them th... Ver más

Valorada con 5 estrellas sobre 5

Ordered a bracelet and necklace set from Scott, it came promptly and it is lovely and heavy unlike some of the shops out there when you receive a necklace you could have gotten from primark! Scott’s j... Ver más

Valorada con 5 estrellas sobre 5

Entered the competition hoping I might win something nice for my husband — I never expected it to turn into such a special surprise. Winning a men’s curb chain from Scott’s Jewellers honestly made m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

At Scott’s Jewellers (formerly Scott’s Jewellery), we specialise in Premium Gold Filled Jewellery, including chains, bracelets, pendants, earrings and rings. Our collection is designed to offer luxury quality, exceptional value and styles for everyday wear. Our jewellery is crafted for everyday wear, with a durable, tarnish-resistant finish designed to last. Shop online with fast UK & worldwide delivery, or visit our Scott’s Jewellers store in the Cleveland Centre, Middlesbrough (opening October 2026). Don’t forget to follow our Facebook page and community group for our free jewellery giveaways and exclusive offers.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 71% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(170)

111 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Order 3131

Order never arrived I’ve had zero contact from them regarding this I’m down a small fortune and that’s unacceptable

29 de abril de 2025
Opinión espontánea
Logotipo de Scott’s Jewellers

Respuesta de Scott’s Jewellers

Hi Jamie,
We’re sorry to hear you’re still unhappy. As noted in your original review, the first parcel was marked as delivered to your letterbox but you informed us it never arrived. To resolve this, we sent a second order free of charge as a goodwill gesture — which tracking confirms was successfully delivered.

You mentioned you’d update your review once the replacement arrived, and we’ve since followed up via email but haven’t heard back.

We always aim to do right by our customers and believe we’ve gone above and beyond in this case. If there’s anything further we can assist with, feel free to get in touch directly.

Best regards,
James
Scott’s Jewellers

Valorada con 5 estrellas sobre 5

Gypsie link bracelet Silver

I ordered the gypsie link bracelet in silver, I was a bit apprehensive as it was so cheap but when I received it I was gobsmacked. It's chunky, heavy, and the detail in the links are beautiful 😍 loved it that much I've ordered the matching necklace. Only downfall is delivery is made by EVRI....so was a bit nervous but it came and I'm delighted 😀

22 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well worth the money

Well worth the money. They quality is brilliant aswell. I wasn't expecting much for the price but I was wrong. Treat yourself or treat someone else yous won't be disappointed

7 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought quite a few pieces from this…

Bought quite a few pieces from this website over the last year, I just got an order which was too big for me and they were more than happy to change the size for me! Easy process and relatively fast shipping. Thanks guys.

12 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

chain and bracelet…

Grandson bought a chain and bracelet the chain was ok the bracelet was missing the clasp contacted and was told to send it back for a replacement sent it back signed for postage no one in contacted again no reply rang no
answer rang again to be told it wasn't purchased from here I would not recommend buying anything from these people stay well clear from here

20 de febrero de 2024
Opinión espontánea
Logotipo de Scott’s Jewellers

Respuesta de Scott’s Jewellers

Hello David!

Thank you for your review. We always appreciate feedback! But, we believe you are mistaken. You say you have rang ourselves but we do not have a phone number? We admit we made the mistake of sending 1 of your 2 items not fully made, and we are very sorry for the mistake. But, we then sent you a new bracelet and the item arrived and was signed But, then you claim to have not received the items?

Please contact our team so we can discuss this further. Please do not contact us by phone as we do not have a phone number.

Our live chat or Facebook page are always the fastest ways of getting in contact with our team.

Kind regards,

Scott’s jewellers

Valorada con 5 estrellas sobre 5

It was my first purchase from Scott’s…

It was my first purchase from Scott’s jewellers and I couldn’t fault them what so ever even when there was a delivery problem which wasn’t there fault they went above and beyond to make sure my order got to me I needed it could ask for better customer service definitely will be buying again

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top quality 10/10 arrived in 2 working…

Top quality 10/10 arrived in 2 working days!

11 de septiembre de 2023
Opinión espontánea
Logotipo de Scott’s Jewellers

Respuesta de Scott’s Jewellers

Thank you for leaving us a 5-star review! We're thrilled to hear that you're pleased with the fast delivery times. We appreciate your recommendation and hope to see you again soon!

Valorada con 5 estrellas sobre 5

Goods were there when they said

Goods were there when they said! Quality is superb...12mm belcher chain and bracelet..I thought they had sent real gold they are that good!

28 de abril de 2023
Opinión espontánea
Logotipo de Scott’s Jewellers

Respuesta de Scott’s Jewellers

Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.

It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.

Once again, thank you for your kind words and for choosing Scott's Jewellery!

Valorada con 1 estrellas sobre 5

Order never despatched

I made a order in march still no delivery messaged the Facebook team no reply so I’m guess I’m not going to get my order I would stay well clear of this company

14 de abril de 2023
Opinión espontánea
Logotipo de Scott’s Jewellers

Respuesta de Scott’s Jewellers

Hello there Emma!

We sincerely apologise for this inconvenience. Thank you so much for bringing this to our attention! We pride ourselves in ensuring that our customers are 100% satisfied with their experience

We have since refunded you the full amount of your order. Unfortunately, we do get a lot of messages on Facebook and we ask all of our customers to contact us on the following email: Customerservice@scottsjewellery.com.

We appreciate all reviews good or bad, and we will strive to do better in the future!!

Thank you for taking time to leave us a review!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más