the young assistant listened to our requirements and we found what we were looking for, the assistant still showed us other items around the store. Telling us to look upstairs she then arrives saying... Ver más
La empresa ha respondido
Localización
Cambiar localización2B The Tollgate Centre, Tollgate West, CO3 8RG Colchester, Essex, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
During our visit staff found the perfect balance of attention but without being overbearing or pushy. We were welcomed to the store and allowed to browse without interference, but someone was al... Ver más
We always research customer reviews before any major purchase and thought they seemed a little generous to poltronesofa.......not at all! Our whole experience was indeed exceptional. We were abl... Ver más
The furniture was delivered on the 21 the 2 guys were great only problem was we asked for a dismantle so they had to take it away now waiting for the item to be redelivered .sitting on camping chairs... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre poltronesofà - Colchester
Escrito por la empresa
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Escrito por la empresa
Información de contacto
2B The Tollgate Centre, Tollgate West, CO3 8RG, Colchester, Essex, Reino Unido
- 01206 216650
4,7
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
From start to completion
From start to completion, excellent service, Sofa is a dream, so very happy, colour choice and comfort, fits beautifully into our room. Would recommend anytime, so glad we visited SCS. Delivery guys Stewart and Reece very caring, and more than punctual timing perfect, Thank you to them both.
24 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Paul and Lee was very helpful and…
Paul and Lee was very helpful and answered all my questions. Great customer service experience.
18 de septiembre de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sofas are great Dan & Simon was both…
Sofas are great Dan & Simon the delivery guys was both great & considerate of my home lovely fellas
13 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent
Excellent. I had Stewart and Reece deliver my suite they were very polite and they were very careful in my home. They fitted my recliners and made sure they worked. They also took all the packing away.
4 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
SCS had a great selection of chairs…
SCS had a great selection of chairs When I found the one I wanted the salesman explained all about the chair to us arranged a delivery date of which we choose a really nice shopping experience and a very nice salesman
2 de septiembre de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Josh and Morgan delivered our new…
Josh and Morgan delivered our new furniture today, they were very professional and respected our property. Also the furniture was positioned just where we wanted it. A big thank you.
2 de septiembre de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Appreciated the service and attention…
Appreciated the service and attention of the salesman to our specific needs.
22 de agosto de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We came to scs to find two a chairs and…
We came to scs to find two a chairs and was delighted with the service thanks to all the helpful staff.
29 de agosto de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
What a fantastic delivery team you have…
What a fantastic delivery team you have so polite careful and efficient it reminds of how things used to be in the old days
I can’t praise them enough
Kind regards William
20 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service
Liam served us and he was fantastic😊. He was extremely helpful without being remotely pushy. We were able to buy a great chair at a fantastic price. Thank you
14 de agosto de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
excellent service
5 de agosto de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service, highly recommend
Visited SCS in Stanway, Colchester on 4 Aug and was greeted by the very helpful Lee to select a sofa and some other living room furniture. Service was top notch, super helpful, I got some great ex-display items at fab prices and delivery was arranged there and then. Items were delivered quickly and arrived as arranged on 10 August (as they were ex-display), I was kept updated throughout the day with emails / texts and a timeslot with ability to track the journey of my items. The delivery guys Jakob and Stuart were really great too, very professional, were on time and delivered and unpacked the items carefully. Overall a very very good customer experience, a house now feels like a home so thank you to the team at SCS in Colchester 🥰
10 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Zoe was excelant...knowledge about…
Zoe was excelant...knowledge about products...nothing too much trouble..
Helful on all aspects
28 de julio de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The delivery was very timely and the…
The delivery was very timely and the two guys were excellent( Chris and Jakob) . They went above and beyond in every respect .
2 de agosto de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The salesman Lee was very helpful and…
The salesman Lee was very helpful and helped us find find what we were looking for.
1 de agosto de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful and professional
Very helpful and professional. I found just what I was looking for.
27 de julio de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We visited the Tollgate branch back in…
We visited the Tollgate branch back in May after visiting so many other sofa retails. We were approached by Sonny who explained the layout of the store etc. After browsing and testing a few sofas Sonny answered all of our questions what a great guy very down to earth and not pushy at all which we as customers appreciated,We had a great laugh as my partner and Sonny talked about football i relaxed on the recliner we were purchasing lol. A great experience from entering the store to the purchase of our new sofa (Which arrived yesterday. Thank you Sonny your a great asset to SCS and a fab salesman even though your a Millwal fan.
I have done a separate review on the delivery which was also fantastic the communication on delivery day & time was spot on.
4 de mayo de 2024
Opinión espontánea
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Friendly staff member
Friendly staff member, fully explained options and gave us a great deal.
12 de julio de 2024
Respuesta de poltronesofà - Colchester
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.