Received excellent service at the Darlington store. Jay explained how everything worked and then left us alone to look around. He did ask if we would like a drink too. We did find the suite that we were looking for and promptly purchased this. Looking forward to receiving it in August.

Attentive,helpful & relaxful.
Darlington store

We used two stores Portrack and Darlington, really used Portrack to decide on what we liked as we were on our first day of looking, we bought in Darlington as it was nearer to home and had been to numerous other brand stores before we decided.

Ian helped us purchase a sofa and he was super helpful and kind and made sure we knew every little detail.

Showroom really well laid out. All the sofas look great. Plenty of choice. Staff really welcoming and knowledgeable. No pressure sales tactics which is refreshing too.

The sales assistant was very helpful and knowledgeable I’m only disappointed that it takes 12 weeks before delivery.it used to be 6 weeks. Still bought a settee the quality and the workmanship is excellent so I was willing to wait. But 12 weeks is along wait

Lovely selection of beautiful furniture

Very knowledgeable salesman. Not pushy. Good advice. Product knowledge impeccable.

I lived in Italy for 14 years, at Poltronesofa I felt like stepping back in Italy, very friendly and helpful staff, thank you 😊

Lovely choice of sofas , just what we were looking for , staff helpful and informative. Ian served us in the Darlington branch and made the experience easy.

Brilliant service very friendly staff made you feel very welcome

Staff,Andrew was very helpful and informative without being pushy,a good experience for a big and important purchase,I would recommend SCS to family and friends,keep on doing the good work.

I visited the store with no intention of buying, just a look around but found some amazing sofas! after discussing several options with Ian (who was so welcoming, knowledgeable and friendly without being pushy) I decided to buy the Gretna sofa, chair and footstool in a stunning green colour.
can't wait for delivery!

We felt that Sharon helped and supported us throughout the buying your sofa and chair. Also good experience and advice. She was very nice Also didn't rush us.

Very friendly informative staff member, Jamie H at Darlington branch. Offered advice and options which helped us make a decision on what to buy.

Sharon was very attentive, knowledgeable and friendly. We visited many times before making a final decision and Sharon was patient and helpful and not too pushy on all occasions.

The warm welcome we received at your store in darlington was great. Ian was fantastic, helped us with everything we asked about and to pick the best sofa for us.

Straight forward, clear explanations from sales person, altogether, a good experience. Hopefully, delivery will follow suite - will let you know.

Ian who greeted us as we walked in was very professional and very friendly. He was very informative throughout the process of buying a sofa would highly recommend this store .