poltronesofà - Hull Opiniones 

1869
TrustScore: 4.5 sobre 5

4,6

5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA Hull, North Humberside,, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The reason for the lost star is due to poor customer service and the wrong power adapters Quality of the three piece suite is excellent only problem being is they sent mains power adapters for t... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

What a lovely shop ,and smelled beautiful,the chap who served me was fantastic and never followed us around ,that’s one of the most annoying things that assistants can do .He was very friendly but not... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole experience from going in the shop, meeting the staff, finding exactly what we want and need to information on delivery and the delivery service . We cannot fault our experience . We must... Ver más

Valorada con 5 estrellas sobre 5

We were notified that they would be 1hr to our destination. They both did different jobs on unpacked the sofas and the other put it all together . They took away all the rubbish and left our house cle... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Hull

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • 5 Saint Andrews Quay Retail Park, Saint Andrews Quay, HU3 4SA, Hull, North Humberside,, Reino Unido

  • 0191 731 3300

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1869)

17.230 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sofa delivery

They were very polite and professional in everything they did. Kept us informed up to date throughout the full delivery process.I can not recommend them highly enough. Top job done. A high class sofa.

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

William was very helpful and…

William was very helpful and informative! Gave us all the information we needed
Looking forward to receiving our new sofas
A bit doubtful of the colour online so rang the store and was reassured the sofa colour we saw in showroom was the colour we chose

7 de mayo de 2026
Valorada con 5 estrellas sobre 5

I have nothing but praise flads…suite

I have nothing but praise for the lads that delivered my suite, they was courtious, professional and very polite, they respected my property when bringing the suite into my home.
It arrived on the date that they gave me, very prompt.
Thankyou.

30 de abril de 2026
Valorada con 5 estrellas sobre 5

We had not been in the store before.

We had not been in the store before. Suzanne explained the set up fully and allowed us to wander around. We ask her questions and she was very knowegable. We had 2 sofas in the running and went to have a look at the other stores in the locallity. Nothing caught our eye so went back. Suzanne was busy with another client. We waited for her finish whilst making up our mind. We made our choice and Suzanne helped us complete the sale. We were completly satified with the whole experience. We are now hoping that the delivery service will be just as good.

4 de mayo de 2026
Valorada con 5 estrellas sobre 5

I visited the store to purchase a…

I visited the store to purchase a recliner sofa .The lady was very helpful. I had a sit on most of the sofas to try what was best for me.So many beautiful great quality sofas to choose from .
Mine is due to be delivered in August I'm so exited now .
Great customer service
Would highly recommend visiting the store
Great experience.

3 de mayo de 2026
Valorada con 5 estrellas sobre 5

Friendly and Efficient Delivery Service

This is a review of the delivery process only. Anthony and Sean kept us informed of their delivery timetable and on arrival were very friendly and efficient; also demonstrated how to connect the battery pack I'd bought from a separate supplier.

The back office process of agreeing a delivery time could have been more helpful as in the end their arrival coincided with the arrival of a local charity collection for our old sofas (something I'd hoped to avoid but the person on the SCS delivery phone line said they couldn't specify even morning or afternoon which is poor by the standards of the best delivery services) but the four guys between them managed to work around one another

5 de mayo de 2026
Valorada con 5 estrellas sobre 5

Overall a great customer experience

Overall a great customer experience, from ordering to delivery. We were kept informed of the delivery date and time throughout the process once we knew the furniture had arrived in the country. The delivery drivers were excellent and took away all the packaging.

6 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great customer service alround

Great customer service in store fully informed on delivery and very professional sevice all round including delivery.
Only thing i would like to add is i could not get a sample of the fabric before delivery to help me choose my soft furnishings.

5 de mayo de 2026
Valorada con 5 estrellas sobre 5

Start to finish

From start to finish everyone was polite and honest. Was constantly kept informed so I knew exactly when and who was delivering my sofas. Highly recommend.

30 de abril de 2026
Valorada con 5 estrellas sobre 5

The service was great

The service was great, the sales assistant was really helpful in helping us find our sofa and as for the delivery it came almost a month early which was a nice surprise

1 de mayo de 2026
Valorada con 1 estrellas sobre 5

You could put your goods on view so…

You could put your goods on view so customers can see what they are buying, not a quick flash on a tablet, Tony Doy

20 de abril de 2026
Logotipo de poltronesofà - Hull

Respuesta de poltronesofà - Hull

Good Afternoon Athony,

Thank you for your feedback.

A high percentage of your furniture models are on display within our stores to view in person. As our stores cant accomadate every single model along with the different options for the model within store on display this isnt something which is possible, However most models would have some options on display within store.

Many Thanks
Social Media
Poltronesofa

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