poltronesofà - Leicester Opiniones 

2492
TrustScore: 4.5 sobre 5

4,5

Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was great from start to finish. Lots of help and advice when we ordered the chair from Fosse Park shop. Easy to get through to pay the balance for the chair. Informed of delivery date, update night... Ver más

Valorada con 5 estrellas sobre 5

Our customer service man Raj, was an absolutely wonderful gentleman. He was the epitomy of great customer service!! He was friendly, helpful, funny, informative, not pushy at all. He was professional... Ver más

Valorada con 5 estrellas sobre 5

I had a very positive experience in the Fosse park showroom. All the staff I encountered were very pleasant and helpful. I mainly dealt with Jack who provided great service .

Valorada con 3 estrellas sobre 5

The actual delivery went smoothly, but the changing of delivery time slots throughout the day was shoddy. Not the drivers fault but the logistics were poor. Those poor drivers were sent almost past ou... Ver más

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Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Leicester

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Reino Unido

  • 0191 731 3300

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2492)

15.393 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sofa from scs

Great,service from start to finish,delivery guys kept me up to date on delivery time!

15 de julio de 2026
Valorada con 5 estrellas sobre 5

It was great from start to finish

It was great from start to finish. Lots of help and advice when we ordered the chair from Fosse Park shop. Easy to get through to pay the balance for the chair. Informed of delivery date, update night before, next morning, then phonecall from driver. Chair delivered and put in our lounge. Excellent service🤩

15 de julio de 2026
Valorada con 5 estrellas sobre 5

Very welcoming when entered the store…

Very welcoming when entered the store ask what I was looking for told them explained about the tickets which you could get in leather or fabric then left me to look round decided on my sofa and Dorian was very helpful showing me different fabrics I could have measuring up to make sure can fit into home all in all it was nice to shop there big thank you to Dorian

14 de julio de 2026
Valorada con 5 estrellas sobre 5

Our customer service man Raj

Our customer service man Raj, was an absolutely wonderful gentleman. He was the epitomy of great customer service!! He was friendly, helpful, funny, informative, not pushy at all. He was professional without being too formal. We were offered a drink by another customer service man. We found what we wanted and the transaction went through. It was an absolutely wonderful experience. And to think we thought we had found our ideal sofa in the shop next door, that was more expensive!!!
I would 100% recommend this store. Can't wait for our new sofa to arrive 😍

4 de julio de 2026
Valorada con 5 estrellas sobre 5

I could not take delivery of the sofa…

I could not take delivery of the sofa and chair myself as my husband had been taken into hospital but my granddaughter did ... everything went well and we are delighted with the furniture ..... thank you

3 de julio de 2026
Valorada con 2 estrellas sobre 5

We are very disappointed with service…

We are very disappointed with service provided by Manager of leicester branch called Mr. ALI. He messed up with my address for delivery. In first he put financial address on delivery address. Then he asked for proof of address to change delivery address and then he put first line of address is correct and post code wrong. So he made my delivery 3 weeks late than they have arranged in first. I really appreciate and happy with the store sales boy called Taha. He gave us good sales service when we visited but disappointed with the manager. And main important thing is he never come over the phone and try to solve the problem. Mr. Ali is very bad manager. Thank you Scs. Never recommend others.

1 de julio de 2026
Logotipo de poltronesofà - Leicester

Respuesta de poltronesofà - Leicester

Good Morning Abdul,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

I am very sorry to read about the issues experienced with your address and the delay that this caused with your delivery going ahead.
We understand how frustrating this must have been for you and apologise sincerely for any inconvenience caused.

We hope that you are happy with your furniture now this has been delivered.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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