poltronesofà - Leicester Opiniones 

2536
TrustScore: 4.5 sobre 5

4,6

Unit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... Ver más

Valorada con 5 estrellas sobre 5

My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... Ver más

Valorada con 5 estrellas sobre 5

Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.

Valorada con 3 estrellas sobre 5

Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Leicester

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Reino Unido

  • 0191 731 3300

4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2536)

17.421 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The staff were brilliant especially D

The staff were brilliant especially D
He went above and beyond
There was another guy forgot his name but he went through the finance he was
Helpful it was a good experience
They are an asset to the company
And they need to be told how well they did

19 de junio de 2026
Valorada con 2 estrellas sobre 5

The store staff are very friendly and…

The store staff are very friendly and approachable.
However, after ordering 2 items, the first item arrived without it's feet, and still after 2 months I'm still waiting.
The second item arrived and one of the motors was not attached, still waiting the conclusion of this one.

14 de junio de 2026
Logotipo de poltronesofà - Leicester

Respuesta de poltronesofà - Leicester

Ciao Robert,

I hope you are well and thank you for taking the time to leave us your review.

I am sorry to read about the concerns that you have raised with your furniture.
In regards to the feet I can see that the parts required have been placed on order. We have requested an update from Emmiera yesterday and will reach out once we hear back regarding this.

A new service has also been raised regarding the motor and this information passed to Emmiera. They will reach out to you over the next 3-5 days regarding the next steps.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Total Satisfaction

At this moment in time I cannot comment on the couch I purchased as I am awaiting my order. I can say when I entered the store I recieved a warm welcome the assistant was very helpful, patient,and all questioned answered. At NO time did I feel uncomfortable in fact whole experience was very relaxing.

29 de mayo de 2026
Valorada con 5 estrellas sobre 5

Good customer service

The staff were professional, polite and friendly. Ali is a born sales person who has good customer service skills that makes you feel valued and respected by allowing you all the time you need to make an informed decision about the product
The delivery service was explained and although it’s 3-6month wait, I’m hoping it will be worth it.

20 de abril de 2026
Valorada con 5 estrellas sobre 5

Great customer service

Great service received by Abdul who did everything possible to meet our needs and made our experience stress free and relaxed … cannot wait for delivery of our beautiful sofa and snuggle chair 😀👍🏻

23 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great delivery service

My mum said the delivery guys were brilliant and did an excellent job when they couldn't get the visa in front door they went round to the back door no problem .one even held mums dog on the lead while she fetched an extension lead for the recliner well done x

28 de mayo de 2026

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