poltronesofà - Milton Keynes Opiniones 

2375
TrustScore: 4.5 sobre 5

4,7

Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Giulia was professional, friendly and polite. She took the time to understand our needs and what we wanted from a sofa. Clearly explained sofa benefits, warranty and after care health check. Sofa deli... Ver más

Valorada con 5 estrellas sobre 5

The overall experience was very good. Staff were courteous and gave us time to decide. DElivery was good. We gave two telephone numbers to ring, mine and my daughters. A week before we informed th... Ver más

Valorada con 4 estrellas sobre 5

Shout out to Jamielee as she was a star, we are very indecisive people and she rolled with it to make sure we had what we wanted couldn't thank her service enough.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Buying was a convoluted process. I think three months is too long to wait for a single recliner with footstool - it effectively means, having paid in full, having that money tied up without the benefi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Milton Keynes

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, Reino Unido

  • 01908 540010

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2375)

17.421 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Furniture delivery

The delivery arrived early and the staff were very helpful and friendly. Both items were installed and tested quickly.

19 de junio de 2026
Valorada con 5 estrellas sobre 5

I was able to track my delivery and…

I was able to track my delivery and even had a phone call just before they arrived.
They were very good at taking the sofa upstairs. It seemed a few seconds when we were told it was ready!!
Very professional and polite.

19 de junio de 2026
Valorada con 5 estrellas sobre 5

A clear explanation of how the store…

A clear explanation of how the store works, how it's laid out and then offered to look around the store. We were then engaged with when we had questions about a suite that interested us. Shown the options and given an explanation of price current offers and interest free period, which helped in our decision. Once we had decided everything was done promptly and efficiently. The store manager Nathan was very engaging and helpful. Our suite will be delivered in mid September which fits in with our plans.

19 de junio de 2026
Valorada con 5 estrellas sobre 5

Jamielee

Jamielee, was great with us in the shop, she went through all the material options and cushion sizes.

10 de junio de 2026
Valorada con 5 estrellas sobre 5

Choosing day.....

We had a very helpful sales assistant in Nathan. He was very knowledgeable and patient with us while we sat and tested various sofas.
Many thanks....

3 de junio de 2026
Valorada con 5 estrellas sobre 5

Very Happy Customer

My new sofa was delivered a month earlier than expected which was a bonus, although maybe I was given a later date so not expecting it yet? Either way I was delighted to get it earlier.
The delivery guys, Ash and Dave were polite, friendly, helpful and efficient.
It all went smoothly, didn’t take long to install at all and they didn’t leave till I was satisfied with everything.
Thank you and sincere gratitude to them.
When I ordered the sofa months ago the lady in the store was very helpful too, I would like to give her a mention.

9 de junio de 2026
Valorada con 5 estrellas sobre 5

The delivery was fine

The delivery was fine . The notifications of delivery were non existent. I only found out by calling the store on the Tuesday that my suite was being
Delivered on Monday . I also asked for an afternoon delivery and was advised I had
No choice in the matter . They would deliver twice and then they would charge me if I was not in .poor poor customer service

9 de junio de 2026
Valorada con 5 estrellas sobre 5

Good range of furniture

Good range of furniture. Lots of colour/ material choices. Very helpful shop manager , no pressure selling.
We have ordered and now are awaiting our new sofa.

9 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent service from great staff

The lovely lady that sold us our sofas was so helpful and nice. She helped us find the perfect sofa for us. The delivery men were great, respectful of our home, friendly and efficient. The sofas are lovely. No regrets at all

2 de junio de 2026
Valorada con 1 estrellas sobre 5

Damage on the back the Velcro don’t…

Damage on the back the Velcro don’t meet to see it off

1 de junio de 2026
Logotipo de poltronesofà - Milton Keynes

Respuesta de poltronesofà - Milton Keynes

Ciao Richard,

I hope you are well and thank you for your review.

I am so sorry to see that you have concerns with your furniture.

This has now been logged and a service raised with an appointment booked for a technician to attend on 18/06/26 so that we can look to resolve this for you as soon as possible.

Please accept my apologies for any upset that this may have caused you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Patient

Patient, wasn’t too pressured which sofa shopping was prior to this, left to look and wander when needed.

23 de mayo de 2026

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