poltronesofà - Slough Opiniones 

1129
TrustScore: 4.5 sobre 5

4,5

Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD Slough, Berkshire,, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We visited the store in Slough. Were greeted by Mohammed, who was very friendly and helpful but not pushy. He was happy to let us browse but was there when we needed his knowledge. A very pleas... Ver más

Valorada con 5 estrellas sobre 5

From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... Ver más

Valorada con 5 estrellas sobre 5

Everything from the choosing of the sofa (very difficult because of so much choice) to the delivery by 2 incredibly fast and helpful boys, was exemplary - I can highly recommend this company and the s... Ver más

Valorada con 5 estrellas sobre 5

We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with que... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Slough

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, Reino Unido

  • 01753 541586

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(1129)

17.986 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Friendly helpful and informative …

Friendly helpful and informative salesman

27 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

All assistants seemed very pleasant and…

All assistants seemed very pleasant and Andrew who dealt with our order was most helpful

28 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Very helpful staff put us at ease …

Very helpful staff put us at ease nothing was too much trouble hope the quality of the furniture is as good

27 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Very good service

Had a great deal from SCS Slough and opted for the free delivey. Guys who came today were both very helpful and professional. Arrived on time and set up my new recliner sofa without a fuss. Overall a pleasant experience both instore and delivery. Well done guys and thank you

27 de agosto de 2024
Opinión espontánea
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Patient, helpful and professional

We took a while deciding on the 2 x 3 seater sofas we wanted and the staff were 100% patient, helpful and professional. I wouldn’t hesitate to recommend SCS.

25 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Excellent Service …

We visited the Slough showroom and was greeted by Graham who was very helpful in making our decision in buying our new suite. Then from taking the order until receiving our sofa today, we have been regularly keep informed of progress and the delivery was a few weeks earlier than we were originally told, happy days. Then today Rich and Dean delivered our suite. Again, we were informed of time of delivery by text and email, and then the guys called by phone when we were next on their list. They were both very good and very professional. Would not hesitate in recommending SCS to friends and family.

24 de agosto de 2024
Opinión espontánea
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Great service

Great service, delivered on time and set up was perfect. Really nice guys. Highly recommended.

Thank you

23 de agosto de 2024
Opinión espontánea
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 1 estrellas sobre 5

I am not happy with my settee

I am not happy with my settee. White marks left where people have sat,no matter how long they have been on it. Arms are not comfortable. Backs of cushions look as if I've had the settee well over a year.Material looks ruffled and if too much padding.
Not happy at all.

22 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Good Morning,


I hope you are well and thank you for your review.


First of all I am very sorry to see that you have raised concerns with your furniture and can completely understand how disappointing this must be for you.
Looking over the notes on your order I can see that a technician has attended and we are in the process of completing a review of the report.
Once this has been actioned then you will be contacted regarding the next steps.


Take care and we look forward to speaking with you.


Kind Regards
Lynsey
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Very helpful and pleasant.

14 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Quick easy and informative

20 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Good service

The salesman was very knowledgable on answering our questions, he made the process enjoyable.

11 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Slough SCS

We went to Slough, we were asked straight away how they could help. Andrew was very welcoming and friendly, knew exactly where the sofa was that we had come to see (there are a lot of sofas in the store!).
He was very knowledgeable and helpful.

14 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 1 estrellas sobre 5

An obvious manufacturing fault was…

An obvious manufacturing fault was discovered soon after a carpet fitting. However SCS were not interested in the slightest. So lets see how this unfolds...

As expected, our claim was refused. I only wanted a small piece of stair carpet replaced. So because of that, I won't buy that new sofa we need. Their loss.

11 de agosto de 2024
Opinión espontánea
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Good Afternoon Mark, 


I hope you are well. 


Thank you for your time leaving your review. 


I am very sorry to see you are unhappy with your sofa. 


So we can take a look into this further, please send a screenshot of your review with your order number or address and postcode to
socialmedia@scs.co.uk
.
Kind Regards
Tegan
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Friendly welcome

Friendly welcome, prompt help and great knowledge.
Had the sofa on show that we wanted to see and by luck the colour we wanted!
Andrew was very helpful and answered all the questions we had.

14 de agosto de 2024
Opinión espontánea
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Very happy

Very happy with sofa and service

3 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Straight forward

Straight forward, really helpful and the sales team excellent

4 de agosto de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly

31 de julio de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 4 estrellas sobre 5

Well presented

The sales executives were professional and helpful for me to select the right thing to buy.

31 de julio de 2024
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

Valorada con 5 estrellas sobre 5

Went in just on the off chance as…

Went in just on the off chance as looking for a new sofa, I cannot thank the 2 gentleman Andrew and micheal who were amazing so helpfully and made the shopping experience easy, sofas ordered now cannot wait for delivery again thank you so much for your help, also very impressed with what is covered in the insurance

4 de agosto de 2024
Opinión espontánea
Logotipo de poltronesofà - Slough

Respuesta de poltronesofà - Slough

Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más